EMDECS 2026: Benefits, Features & Pricing

Wondering if EMDECS is right for your organization?

Our Maintenance Management Software selection experts can help you in 15 minutes or less.

On this page

Overview
Pricing and Plans
Features
Integrations
User Reviews

Overview

EMDECS

4.3

(19)

Pricing

Starting at $125.00 per month

About EMDECS

EMDECS is a cloud-based fleet management software solution. It caters both to repair shop management and users seeking fleet maintenance capabilities.

For users seeking fleet management solutions, EMDECS provides preventive maintenance (PM) scheduling. It uses vehicle maintenance reporting standards (VMRS) codes for job identification. Users can track inventory levels and see when parts warranties will expire.

For users with traveling technicians, this solution offers a mobile repair order (RO) tool to track roadside repairs.

EMDECS is also geared to users running repair shops. It features an RO screen that lets users create and print estimates, generate technician repairs and create invoices. Users will also see whether the parts they need for jobs are in-shop or at a separate location.

EMDECS can be licensed in perpetuity or priced on a per user per month basis. It has an integrated accounting application and also offers integration with QuickBooks.

EMDECS Screenshots

EMDECS Pricing and Plans

Starting price: $125.00 per month

Free Trial

Free Version

Basic

$125.00

per month

No plan information available

Confused about pricing? We've got you covered.

Get a personalized pricing breakdown tailored to your specific needs—no guesswork, no generic estimates.

EMDECS Features

Popular features found in Maintenance Management
Billing & Invoicing
Calendar Management
Document Management
Inspection Management
Inventory Management
Scheduling
Service History
Technician Management
Third-Party Integrations
Vendor Management
More features of EMDECS
Accounting
Accounting Integration
Activity Dashboard
Activity Tracking
Alerts/Notifications
API
Appointment Management
Asset Tracking
Audit Trail
Automated Scheduling
Barcoding/RFID
Communication Management
Compliance Management
Contact Database
Cost Tracking
Customer History
Customizable Forms
Customizable Reports
Data Import/Export
Dispatch Management
Employee Management
Equipment Maintenance
Fuel Management
Fuel Tracking
GPS
Historical Reporting
Incident Reporting
Invoice Management
Job Management
Job Tracking
Labor Cost Reporting
Labor Rates
Maintenance Management
Maintenance Scheduling
Mileage Tracking
Mobile Access
Mobile Alerts
Monitoring
Motor Pool
Multi-Location
Order Management
Parts Management
Predictive Maintenance
Preventive Maintenance
Progress Tracking
Purchase Order Management
Quotes/Estimates
Real-Time Data
Real-Time Monitoring
Reminders
Repair Tracking
Reporting/Analytics
Reporting & Statistics
Routing
Status Tracking
Task Scheduling
Tire Management
User Management
Vehicle Information
Vehicle Management
Vehicle Tracking
VIN Lookup
Warranty Tracking
Work Order Management

EMDECS Integrations

QuickBooks Online Advanced

QuickBooks Online

Stripe

Sage 200

Geotab

EMDECS User Reviews

Overall Rating

4.3

Ratings Breakdown

53%

32%

11%

Secondary Ratings

Ease of Use

4.1

Value for money

4.3

Customer support

4.4

Functionality

4.2

Verified

Reviewer

Used daily for less than 6 months

Review source

Reviewed April 2018

Amazing software since upgrading from paper files

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

All of the tracking features are amazing! From cost, to maintenance history, to repairs, this software makes it very easy rather than our old paper system.

Cons:

The overall performance could be upgraded but from what I have been told, this is currently in the works.

Michael D.

Verified reviewer

Construction

501-1000 employees

Used daily for less than 6 months

Reviewed September 2023

New to Emdecs

Once getting to know my sales person [sensitive content hidden] this transition has been as smooth as anyone could ask. From information gathering to implementation it has been a pleasure to work with him. He was very committed to Emdecs and it being a solution for us during the initial conversations and now even after 6 months of use we still communicate regularly. I would not only consider [sensitive content hidden] a business partner but also friend. Currently while still learning and trying to adjust our needs [sensitive content hidden] has been another person that has helped us immensely. He has been there for us during implementation and continues to be there for us daily. The overall experience has been exceptional because of the people in my opinion, keep doing it right and Thank you!

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

The features that benefit us the most are the PM and work order related activities and then the reporting on the backside. We are currently integrating with Spireon and once complete this will be a big benefit in mileage documentation and retention for tax reporting.

Cons:

The cost of the software is expensive but we believed that because of all the features and being customizable it will benefit us within our current workforce. We have a very diverse workforce and the software is able to meet our needs for our employees.

Reasons for choosing EMDECS

Ease of use and the ability to customize. The follow up and people part of getting something new meant a lot to us. The team at Emdecs went the extra mile to help us in making a decision and showing all parts of the software.

Reasons for switching to EMDECS

Ease of use and being able to customize.

Vendor Response

Dear Michael, Wow! Thank you so much for the feedback! We appreciate your business and hope to see you again soon!

Replied October 2023

Nancy W.

Verified reviewer

Automotive

11-50 employees

Used daily for more than 2 years

Reviewed October 2023

Emdecs review

We began with the old system, Paccar Connect, back in 2005. In 2020 we were switched over to this system. It was very rough for a few years with not much knowledge from your team and turn around with employees as far as getting our troubles and questions answered. We find it easier and faster to still use the old system for our parts department. We still use the old system for re-ordering parts and labeling. Customer service has greatly improved over the last year which we appreciate.

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

The service board, time sheet for mechanics, and complete RO are what we use most and work awesome for us.

Cons:

PartsWe still have troubles with printing of labels . There are so many tabs to go into when pulling up a part number. It was so much easier and user friendly with the old system, Connect. Receiving parts, doing physical counts, printing labels, and adjusting inventory are still done in the old system.

Vendor Response

Nancy, Thank you so much for the review! We continually strive to improve at BrightOrder and appreciate your feedback. If you are still having issues with printing labels from EMDECS, please reach out to us at help@brightorder.com. Our team is happy to assist in any way they can. Have a great day!

Replied October 2023

lee S.

Verified reviewer

Food Production

501-1000 employees

Used daily for more than 2 years

Reviewed August 2023

As below

Overall history of vehicle, breaking down costs to share with SLT to help understand fleet renewal

Ratings Breakdown

Ease of use

Customer support

Functionality

Pros:

Overall a great fleet management app. Main purpose for me is vehicle history of repairs, parts, dates etc....available at your finger tips. Works well with our requirements for DVSA ER, however, i do believe we are the only ER operator who uses Emdecs, it does make me wonder why? I have never looked at other products available but i have had no reason too. You work with the tools you have and more than happy to continue with Emdecs. Support team are very responsive and helpful when needed which is very key.

Cons:

Emdecs are an DVSA ER approved service. Attention to Driver reporting defects is much needed going forward with ER KPIs (M4) Unable to use this function comfortably on our Drivers PDAs.

Reasons for choosing EMDECS

DAF connection

Vendor Response

Lee, we appreciate your business and value your feedback. If there is anything else we can do for you, please let us know!

Replied October 2023

Diane E.

Verified reviewer

Transportation/ Trucking/ Railroad

11-50 employees

Used daily for more than 2 years

Reviewed October 2023

emdecs review

We are very happy with this system.

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

This system is easy to use, so many features to make a shop run smoothly. inventory seems to work very well. tech software is such a big help allowing techs to use, clock in and out of jobs, add comments, add parts, job lines, without enough control to really mess up the paperwork. tech support is fantastic. call back time is usually within minutes and updates are emailed regularly until issue is resolved. when we looking for new program this just seemed to fit all criteria. set up for a repair shop or fleet maintenance it has most all features you could want. appreciate that operators of system can not easily change information once entered and always a record of changes. can not delete workorders or invoices without trail

Cons:

reports are not always accurate and sometimes difficult to find which one you actually want. core on hand values are not correct. looking up past work history can be more difficult than other programs

Reasons for choosing EMDECS

designed for large equipment repairs and seemed more complete and tailored to our needs

Reasons for switching to EMDECS

quickbooks could no longer keep up with all our needs

Vendor Response

Hey Diane , we appreciate the review and are glad we could be of service. Your feedback is really important to us. If you have any further needs or questions, please reach out!

Replied October 2023

KARL K.

Verified reviewer

Transportation/ Trucking/ Railroad

51-200 employees

Used daily for more than 2 years

Reviewed October 2023

9 YEARS WITH EMDECS

PLEASE DONT GET ME WRONG , OVERALL I DONT THINK THERE IS ANYTHING OUT THERE THAT CAN MATCH YOUR SYSTEM. IT IS SIMPLE TO OPERATE AND EASY FOR THE TECHS AND LOWER MANAGEMENT . IT HAS BEEN A GREAT MANAGEMENT TOOL FOR OUR COMPANY.

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

I LOVE THE EASE OF SETTING UP PROGRAMS, THE SEVERAL DIFFERENT WAYS OF CROSS REFERENCING SERVICE, PARTS OF FINANCIAL SYSTEMS. IN THE 9 YEARS THEY HAVE MADE IMPROVEMENTS WHICH HAS HELPED

Cons:

THE INABILITY FOR THE MANAGER OR ADMINISTRATOR TO MAKE DECISIONS CONCERNING THE PROGRAM . FOR INSTANCE YOU CAN DELETE A WORK ORDER INVOICE BUT IF YOU RECEIVE A PART WITH THE WRONG INVOICE NUMBER YOU CANNOT GO BACK AND DELETE THE INVOICE AND RE DO IT. i WAS TOLD BY THE HELP DESK THAT I WOULD MESS UP THE INVENTORY. WELL I THINK THAT THE SITE MANAGER SHOULD BE SMART ENOUGH TO DO AN INVENTORY ADJUSTMENT. AFTE R RE-DOING THE INVOICE. BY NOT BEING ABLE TO DO THIS REQUIRES A LOT OF LEG WORK TO THE MAIN OFFICE AND THE INTEGRATION WILL BE WRONG SO YOU HAVE TO WRITE A LETTER EXPLAINING WHAT YOU DID WRONG AND THEN THEY HAVE TO DELETE AND MANUALLY RE-ENTER ON THERE SIDE. tHE INABILITY TO CLEAN OUT OLD INFORMATION ON THE SRT GUIDE. THE INSTRUCTIONS FOR SETTING THIS UP IS VERY VAGUE SO MISTAKES WERE MADE IN THE BEGINNING WHICH MADE IT MISERABLE FOR SETTING UP FUTURE SRT GUIDES. IT HELPED A LOT WHEN YOU ALLOWED US TO INACTIVATE THE OLD ONES BUT WHEN SETTING UP A NEW ONE YOU HAVE TO BE SO CAREFUL NOT TO REUSE CERTAIN WORDS. THE TUTORIALS ARE GOOD FOR ANYTHING BASIC BUT ANYTHING THAT IS MORE COMPLEX THEY MAKE MINOR MENTION OF THE THINGS YOU NEED TO KNOW AND MOST OF THE HELP DESK ARE NOT MUCH HELP. SOME OF YOUR AGENTS ARE VERY GOOD BUT SOME ARE OF NO HELP AT ALL.. ONE TIME YOU CALLED HERE ASKING ON HOW TO IMPROVE THE SYSTEM BUT I WAS RIGHT IN THE MIDDLE OF EVERYTHING AND WAS HARD TO THINK OF ANYTHING. WITH A LITTLE WARNING OR SOME ADDRESS WHERE WE COULD SEND OUR CONCERNS AS THEY COME UP WOULD BE EXTREMELY HELPFUL . THERE ARE A LOT OF THINGS IN INVENTORY MANAGEMENT THAT COULD BE IMPROVED ON.

Vendor Response

Hello Karl, Thank you so much for the review. Your feedback is really important to us! One thing that we are working on is a more complete knowledgebase for our clients - step-by-step guides and videos that go more in detail and depth than our previous articles. Next time outreach is done - I'll make sure that you receive an email so that you can have time to give us feedback. We strive to continually grow and listen to our customers - thank you again!

Replied October 2023

Jason D.

Verified reviewer

Automotive

11-50 employees

Used daily for more than 2 years

Reviewed November 2023

Dependable / Reliable / Valued Partner

Our business has grown and continues to grow with the help of this tool.

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

How we have been able to insert the uniqueness of our inustry / business / process into the EMDECS system.

Cons:

Nothing to report. We are very satisfied.

Reasons for choosing EMDECS

Fit all our needs and ease of use. Transition team, training and support.

Vendor Response

Thank you so much for the review, Jason. It's always great to receive feedback from our clients. Please, reach out if you have any questions or concerns and a member of our team will be more than happy to assist you!

Replied December 2023

Ben F.

Verified reviewer

Transportation/ Trucking/ Railroad

11-50 employees

Used daily for less than 12 months

Reviewed October 2023

Rocky Start Redeemed By Dedicated Support

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

We needed a product that integrated with our transportation management software. EMDECS met that requirement for us. We really like that employees need to be logged into a job. It helps us track their productivity better than previous software packages. The fact that its browser based puts less pressure on our own internal IT resources so they can focus on other things. The service board allows for better planning in the shop for the daily activities. Does what we need it to do. Some reports are very detailed. Support requests are promptly responded to and addressed.

Cons:

Integration with our transportation management software was very painful and time consuming. Cost us a lot of time during tax season when we didn't have time to spare. A lot of reports can't be exported to excel or have limitations on what they report on. For example, you can only report turnover on the top 100 parts. Default settings on the customer can override amounts on invoices and you can charge incorrect amounts if you're not paying attention. The server speed is slow. Physical inventory interface can be very slow to input data and cumbersome. Has a higher learning curve than previous software packages we've used.

Vendor Response

We would not be able to grow and develop without feedback like yours, Ben. We are thrilled you had a great experience with our Customer Experience Team. Thank you so much for the review and if you need anything please do not hesitate to give us a call or submit a ticket.

Replied October 2023

Nathan B.

Verified reviewer

Mechanical or Industrial Engineering

51-200 employees

Used daily for more than 2 years

Reviewed October 2023

Excellent system

Excellent from our first conversation, [sensitive content hidden] and the team are very helpful, we worked together to develop a customer access portal - allowing a simple live customer access for processing estimates and final purchase order numbers.

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

Emdecs system supports our business operation daily, we have tried other systems but EMDECS is definitely the best out there.

Cons:

Nothing, I can honestly say there’s isn’t any negatives

Reasons for choosing EMDECS

Their ability and overall willingness to work very closely with us and ultimately deliver an excellent system.

Vendor Response