DirectLine 2026: Benefits, Features & Pricing

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Overview
Pricing and Plans
Features
Integrations
User Reviews

Overview

DirectLine

4.5

(30)

Pricing

Pricing available upon request

About DirectLine

Megamation offers a fully customizable cloud-based CMMS (computerized maintenance management system). Maintenance software custom-fit for you. It can be scaled for any organization across many industries.

The CMMS has enabled maintenance and operations professionals to improve efficiency, enhance asset reliability, reduce costs, and deliver data-driven decisions for over 40 years. Improve efficiency and benefit from data-driven decision making. Megamation software offers a comprehensive solution complete with all the core features and functions needed by maintenance professionals customized and adapted to your specific environment.

Our AT-SITE mobile design concept offers several significant advantages for maintenance teams. Eliminate unnecessary travel time, enhance accuracy, and boost efficiency with access to all your relevant maintenance data on your mobile device.

Unlimited Personal Training, One-On-One 24/7 Phone & Email Support.

The system is compatible with Mac and Windows operating systems and any iOS or Android mobile device.

DirectLine Screenshots

DirectLine Pricing and Plans

Starting price: Connect with an advisor for pricing

Free Trial

Free Version

Basic

Pricing available upon request

No plan information available

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DirectLine Features

Popular features found in Maintenance Management
Billing & Invoicing
Calendar Management
Document Management
Inspection Management
Inventory Management
Scheduling
Service History
Technician Management
Third-Party Integrations
Vendor Management
More features of DirectLine
Access Controls/Permissions
Activity Dashboard
Activity Tracking
Alerts/Notifications
API
Asset Assignment
Asset Kitting
Asset Lifecycle Management
Asset Planning
Asset Tracking
Assignment Management
Audit Management
Audit Trail
Automated Scheduling
Barcode/Ticket Scanning
Barcoding/RFID
Budgeting/Forecasting
Calibration Management
Check-in/Check-out
Checklists
Commercial Properties
Communication Management
Compliance Management
Contact Management
Contract/License Management
Corrective and Preventive Actions (CAPA)
Cost Tracking
Customer Database
Customizable Fields
Customizable Forms
Customizable Reports
Data Import/Export
Digital Signature
Dispatch Management
Document Storage
Downtime Tracking
Electronic Signature
Equipment Maintenance
Equipment Management
Equipment Tracking
Facility Asset Management
Facility Scheduling
Fixed Asset Management
For Mechanical Equipment
For Schools
GPS
Historical Reporting
Incident Management
Inventory Control
Inventory Tracking
Invoice Management
Job Management
K-12
Key & Lock Management
Location Tracking
Maintenance Management
Maintenance Scheduling
Materials Management
Mobile Access
Monitoring
Multi-Location
Parts Management
Preventive Maintenance
Purchase Order Management
QR Codes
Real-Time Data
Real-Time Notifications
Real-Time Reporting
Reminders
Reporting/Analytics
Reporting & Statistics
Reservations Management
Residential Properties
Resource Allocation
Safety Management
Search/Filter
Service Request Management
Space Management
Status Tracking
Tagging
Task Management
Task Scheduling
User Management
Warranty Tracking
Workflow Management
Work Order Management

DirectLine Integrations

Tableau

DirectLine User Reviews

Overall Rating

4.5

Ratings Breakdown

50%

Secondary Ratings

Ease of Use

4.0

Value for money

4.5

Customer support

4.9

Functionality

4.3

Kevin B.

Philanthropy

501-1000 employees

Used weekly for more than 2 years

Review source

Reviewed July 2018

Highly functional application - terrific customer service response and flexibiliy

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

Great customer service, including unlimited training, prompt response and flexibility in developing and implementing changes to enhance functionality and user experience

Cons:

The software (administrative portion) is not the easiest to use and the reporting is a bit clunky. In terms of ease of use - this application has extensive functionality and, in my experience, it is difficult to make such applications "completely" friendly to users who don't have a level of experience working with CMMS systems, so I don't consider this a drawback.

Ralf A.

501-1000 employees

Used daily for less than 12 months

Review source

Reviewed January 2017

DirectLine - Direct Success

We are thrilled with DirectLine so far. The system is very user friendly and as we trained all our managers, supervisors and group leaders, we haven't missed a beat in creating work orders. We have also started up PM programs in several departments (with all documents needed scanned into the system) and we are now working on generating reports. The support from your team has been tremendous. All changes we have requested has been granted and every question we have had, has been answered. We are eagerly looking forward to what the future is bringing.

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

User friendly, great support.

Cons:

Nothing we dislike at this time.

Terry M.

Hospital & Health Care

201-500 employees

Used unspecified for more than 2 years

Review source

Reviewed June 2017

Megamation - a great resource to us, we use it primarily for Work Orders, Equipment inventory and PM

tracking work orders, tracking equipment repairs, prompts for Preventative Maintenance, daily, weekly , monthly.

Ratings Breakdown

Ease of use

Previously 4

Value for money

Customer support

Functionality

Pros:

Ease of use and customer support, the Megamation staff are always proactive they call us regularly to see if there is anything we need, whenever we have a question they are always prompt and helpful

Cons:

I have no complaints, we only use a small portion of Megamation's capabilities, I'd like the font to be larger. Other than that I am a very happy user.

Richard W.

Government Administration

11-50 employees

Used daily for less than 2 years

Review source

Reviewed December 2017

Drinking Water and Wastewater Operations Maintenance recording made easy

Shopped around for a CMMS application for almost a year, we consider this a solid platform for our maintenance programs.

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

Help is always available, affordable alternative to an expensive software suite. Screens are easy to navigate.

Cons:

There was a bit of a learning curve for some staff who did not use the system on a frequent basis, but support was available.

Kevin H.

Semiconductors

5001-10000 employees

Used daily for less than 12 months

Review source

Reviewed June 2017

My experience with DirectLine has been very positive

I have a very good idea of what maintenance activities are being done in my group. It's straight forward to schedule the maintenance.

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

The software works well and predictably. I appreciate the support I have received from DirectLine. Having 24 hour support is fantastic. The support Staff is always helpful and they are quick to fix my issues.

Cons:

Too many mouse clicks for a scheduler/superuser. I think they could do a better job making some of the redundant tasks more streamlined.

Alex A.

Glass, Ceramics & Concrete

11-50 employees

Used weekly for more than 2 years

Review source

Reviewed June 2017

Fantastically versatile, exceptional customer service and support for even the smallest issues.

Allows us the benefits of keeping up to date on all things maintenance, allowing improved equipment availability.

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

Effectively made this a one stop shop to provide a tool kit to maintenance and engineering, for any industrial environment. It is also configurable to our needs.

Cons:

Can be a little overwhelming at first until your organization understands it's abilities and how you want to use them.

Brandon K.

Electrical/ Electronic Manufacturing

501-1000 employees

Used other for more than 2 years

Review source

Reviewed July 2018

Good

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

It helped us move from papers to paperless, easy to look up information if you know what you're looking for. Costumer service is excellent!

Cons:

It's slow, but that maybe our internet. You have to switch between several screen to get all the information you need sometime.

Keith C.

Semiconductors

Used unspecified for more than 2 years

Review source

Reviewed June 2016

Facilities Manager utilizing Megamation Directline

Ratings Breakdown

Ease of use

Customer support

Functionality

Pros:

Very professional CMMS with excellent support. Gives up great method to track, schedule and document preventative maintenance.

Cons:

Somewhat awkward to navigate until trained and get some experience with it.

Casey H.

Primary/ Secondary Education

Used unspecified for more than 2 years

Review source

Reviewed June 2016

Helps us stay organized

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

Customers now have a single path to get their needs met. This has allowed us to properly organize our time.

Cons:

Some of the modules in the product are unnecessary for us.

Antonio S.

Electrical/ Electronic Manufacturing

201-500 employees

Used daily for less than 6 months

Review source

Reviewed December 2017

General Manager

Great experience. We appreciate the support in uploading out data

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

The Mobile app is a great tool to use. Accessibility to as many user we want. Simple to use and configurable to our needs

Cons:

It is a good software on overall but there is many glitches, most due to improper use and lack of training. More webinars on you tube should be available.

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