Updated May 6, 2025 at 11:31 PM
Paycom 2026: Benefits, Features & Pricing
Written by Marcela Gava
Senior Content Analyst
Edited by Mehar Luthra
Team Lead, Content
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- Our Summary
- Pricing and Plans
- Features
- Integrations
- Key Sentiments
- User Reviews
- Frequently Asked Questions
Our Summary
Pros:
- Payroll processing
- Mobile app functionality
Cons:
- Password and security
- Time clock functionality
Pricing
Pricing available upon request
What is Paycom:
Paycom is a human resources (HR) and benefits solution with time off management, scheduling, attendance tracking, applicant tracking, background checks, onboarding, performance management, labor allocation, and more. It helps automate payroll processing, onboard employees, manage performance, and track time and attendance.
Why we like Paycom:
Paycom was named Best for Functionality on Capterra’s Best Direct Deposit Payroll Software list, with users highlighting its real-time reporting, attendance tracking, and employee self-service portal. Many reviewers say it simplifies payroll and tax compliance while helping employees stay on top of tasks like submitting hours.
Who should use Paycom:
Midsize organizations with 51-200 employees enjoy that Paycom alleviates a ton of administrative burden when it comes to running payroll, onboarding new employees with required documentation, and allowing employees to access their own information and tasks with the self-service portal.
Paycom Screenshots

Paycom Overview
Paycom is an HR and payroll software designed to manage the entire employment lifecycle, from recruitment to retirement. It is suitable for businesses of various sizes and industries, including education, healthcare, hospitality, manufacturing, nonprofits, retail, and transportation. The platform provides tools to streamline HR processes for roles such as CEOs, finance executives, HR managers, and IT decision-makers.
The software includes features such as Beti®, an automated payroll system that allows employees to verify their own payroll information. IWant™, a command-dri...
ven AI engine, enables users to access employee data without navigating multiple interfaces. The platform operates on a single database architecture, which eliminates data reentry and enhances data security. Other features include Direct Data Exchange® for tracking return on investment, GONE® for automating time-off decisions, and a mobile application designed to simplify processes. Paycom incorporates security measures aligned with ISO and SOC-certified standards to protect against phishing attacks. It also offers tools for talent acquisition, talent management, time and labor management, benefits administration, document management, and compliance reporting.Paycom Pricing and Plans
Pricing available upon request
No plan information available

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*Defined as the price above any available free plan
Paycom Features
Drawn from insights across 1142 verified reviews, we've outlined Paycom's best and worst rated features and how they stack up against the average rating.
Paycom's Best Rated Features
Leave Tracking
4.07 category average
Real-Time Reporting
4.42 category average
Direct Deposit
4.24 category average
Paycom's Worst Rated Features
Recruitment Management
3.66 category average
360 Degree Feedback
3.50 category average
Third-Party Integrations
3.35 category average
- Popular features found in Payroll401(k) TrackingBenefits ManagementCheck PrintingCompensation ManagementCompliance ManagementDirect DepositEmployee DatabaseSelf Service PortalThird-Party IntegrationsW-2 PreparationWage Garnishment
- More features of Paycom1099 Preparation360 Degree FeedbackACA ReportingAccess Controls/PermissionsAccounting IntegrationActivity DashboardActivity TrackingAd hoc QueryAd hoc ReportingAI CopilotAlerts/EscalationAlerts/NotificationsAnalyticsAPIApplicant TrackingApplication ManagementApproval Process ControlApproval WorkflowArchiving & RetentionAssessment ManagementAsynchronous LearningAttendance ManagementAttendance TrackingAudit ManagementAudit TrailAutomated Receipt MatchingAutomated SchedulingAuto UpdateAvailability ManagementBackground ScreeningBatch ProcessingBenchmarkingBenefits Administration OutsourcingBenefits DashboardBillable & Non-Billable HoursBilling & InvoicingBiometric RecognitionBlended LearningBonus ManagementBreak ManagementBudgeting/ForecastingBudget ManagementBuilt-in Course AuthoringBusiness Process AutomationCalendar ManagementCandidate ManagementCandidate ProfilesCareer DevelopmentCash Flow ManagementCategorization/GroupingCertification & LicensingCertification TrackingClass SchedulingClock In/OutCOBRA AdministrationCollaboration ToolsCommunication ManagementCompensation Plan ModelingCompensation StatementsCompetency ManagementCompliance TrackingConfigurable WorkflowContent LibraryContent ManagementCorporate/BusinessCorporate CardCorrective and Preventive Actions (CAPA)Course ManagementCourse TrackingCredit Card ManagementCriminal History VerificationCustomizable BrandingCustomizable FieldsCustomizable FormsCustomizable ReportsCustomizable TemplatesDashboardData ConnectorsData Import/ExportData SecurityData SynchronizationData VerificationData VisualizationDeduction ManagementDigital SignatureDisability Insurance AdministrationDiscussions/ForumsDocument ManagementDocument StorageDrag & DropDrug & Health ScreeningsDuplicate DetectionEducation VerificationeLearning CompaniesElectronic FormsElectronic PaymentsElectronic SignatureEmployee Benefits AdministrationEmployee EngagementEmployee HandbookEmployee ManagementEmployee OnboardingEmployee PortalEmployee ProfilesEmployee SchedulingEmployee Self ServiceEmployee Time TrackingEmployment Eligibility VerificationEmployment ScreeningEnvironmental ComplianceExpense ClaimsExpense TrackingFDA ComplianceFeedback ManagementFinancial AnalysisFMLA AdministrationForecastingFor MobileForms ManagementFor NonprofitsFraud DetectionGDPR ComplianceGeofencingGoal ManagementGoal Setting/TrackingGradebookGroup SchedulingHealth Insurance AdministrationHelp Desk ManagementHIPAA CompliantHistorical ReportingHR ManagementHSA/FSA AdministrationIdentity VerificationIncident ManagementIndividual Development PlansInstant CheckInternal HRInternal Talent MobilityInterview ManagementInvoice ManagementISO ComplianceJob Application ManagementJob BoardJob Description ManagementJob PostingKnowledge Base ManagementLabor Cost CalculatorLabor Cost ReportingLabor ForecastingLabor ManagementLearner PortalLearning & DevelopmentLearning ManagementLearning Paths/TracksLeave TrackingLife Insurance AdministrationMarket Data AnalysisMessagingMileage TrackingMobile AccessMobile AlertsMobile AppMobile LearningMobile Receipt UploadMonitoringMulti-CountryMulti-CurrencyMulti-LanguageMulti-LocationMulti-StateOffboardingOnboardingOnline ApplicationsOnline Benefits EnrollmentOnline Time ClockOrganizational ChartingOrientation Workflow ManagementOSHA ComplianceOvertime CalculationPayroll ManagementPayroll ReportingPerformance ManagementPerformance MetricsPerformance Review ManagementPolicy ManagementProcess/Workflow AutomationProgress ReportsProgress TrackingProject Planning/SchedulingProvider ManagementPunch cardReal-Time Data
Paycom Integrations
Based on 1142 verified reviews, we've identified products most frequently integrated with Paycom.
See all 22 integrations
Paycom Key Sentiments
We analyzed 1142 verified reviews for Paycom to find out what actual users really think.
Most Positive Sentiments
HR management
Reviewers highlight Paycom’s wide-ranging HR features as helpful for simplifying processes and improving efficiency. They appreciate the platform's ability to house all HR functions in one place, making it easier to manage payroll, benefits, and employee records. Users also find the system's HR resources valuable for reducing administrative burden on HR teams.
Payroll processing
Users find Paycom's payroll processing features comprehensive and efficient. The system is noted for handling a range of payroll needs, including time and labor management, benefits administration, and expense tracking. Users also value the platform's efficiency improvements, noting that it reduces payroll processing time and integrates seamlessly with other HR functionalities.
Employee management
Reviewers praise the platform’s user-friendly interface for making it easy for employees to update personal details and access payroll documents. They find the employee self-service feature particularly beneficial, as it empowers employees to handle time off requests, direct deposit information, and other personal data without HR intervention. Users also highlight the platform’s efficient HR data tools, which simplify tracking and consolidating employee information.
Least Positive Sentiments
Reporting
Users find Paycom’s reporting tools useful, particularly for generating detailed, customizable reports. They value the customization options available, which allow them to tailor reports to their specific needs. However, some users experience challenges with the user-friendliness of the report customization process and find the reporting features limited in certain areas.
Time clocking
Users consider Paycom's time clocking features convenient and efficient, allowing them to clock in and out easily, even from their mobile devices. They appreciate the system's functionality for managing time entries and correcting clocking errors. However, some users encounter issues with system lag and reliability, which can affect the clocking process and cause delays.
Customer service
Reviewers appreciate Paycom's customer service availability and the quality of support provided. They find the customer service team responsive and helpful, often resolving issues quickly. However, some users report inconsistencies in customer service quality and experience difficulties with support, leading to frustration and dissatisfaction.
Paycom User Reviews
Overall Rating
4.4
Ratings Breakdown
5
62%
4
25%
3
8%
2
3%
1
3%
Secondary Ratings
Ease of Use
4.4
Value for money
4.3
Customer support
4.3
Functionality
4.4

Devin S.
Verified reviewer
Medical Devices
2-10 employees
Used daily for less than 2 years
Review sourceReviewed February 2026
Paycom a must have for any business.
5
My overall experience with Paycom was wonderful. This business tool proved to be a necessity for myself and the organization.
Ratings Breakdown
Vendor Response
Devin, thank you for sharing your positive experience using Paycom, highlighting the ease of use of features like Payroll and Time and Attendance. It's great to hear that our HR and payroll software has been a valuable tool for your organization, helping you streamline and automate processes.
Replied February 2026
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Julia B.
Verified reviewer
Hospitality
1001-5000 employees
Used daily for less than 2 years
Reviewed December 2025
Happy to be a part of the Paycom team!
5
Easy to use and I've been pleased with it, as long as positive updates keep happening. Our specialist knows our company in and out and while it's best working with him to reduce explanation, the rest of the team steps in well.
Ratings Breakdown
Reasons for choosing Paycom
Customization, price, customer service and function.
Reasons for switching to Paycom
Customization needed for our setup was easiest with Paycom.
Vendor Response
We're delighted to serve your organization and appreciate your enthusiasm for our HR and payroll software. Our goal is to provide a seamless user experience, and we're glad you've found our software easy to use, with features like Manager on the Go and world-class service that meet your needs. We're proud to have been your top choice for customization, price, client service and usability, and we look forward to continuing to support your organization. Thank you for your 5-star review, Julia!
Replied December 2025
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Natasha W.
Verified reviewer
Professional Training & Coaching
Self-Employed
Used monthly for less than 2 years
Review sourceReviewed December 2025
All in One Payroll Tool, but Not Very User-Friendly
4
Overall, Paycom gets the job done, but the experience isn’t always smooth. It feels better suited for larger organizations with dedicated HR staff than for small teams or business owners who want something simple and flexible. While it’s functional, it can feel time-consuming and frustrating for everyday use.
Ratings Breakdown
Vendor Response
Thank you for your advocacy online, Natasha. We appreciate your acknowledgement of our software's ability to centralize payroll and HR tasks and the reliability of automated payroll processing. We encourage you to use tools like IWant™, our command-driven AI engine, which simplifies navigation in the app and gives you instant, accurate employee data. We encourage you to share any additional information with your dedicated specialist or at feedback@paycomonline.com.
Replied January 2026
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Hospital & Health Care
51-200 employees
Used daily for more than 2 years
Review sourceReviewed December 2025
Paycom-Next step
5
Currently using for payroll, HR, Benefits, reviews, one on ones-It has improved our processes, making it easy to use for the management team and the staff. Each year we add on something new, we are now completely paperless for our entire HR/payroll/Performance review process.
Ratings Breakdown
Reasons for switching to Paycom
The system we previously utilized was highly manual and outdated, requiring significant time and effort for basic tasks. This antiquated approach often led to inefficiencies, increased risk of errors, and a greater administrative burden. The lack of automation and integration made processes slower and more prone to oversight, hindering overall productivity. In contrast, our current system provides a more modern, efficient solution, streamlining workflows and ensuring greater accuracy. This transition to a more advanced platform has significantly improved our operational efficiency and reduced the time spent on manual tasks, allowing us to focus on more strategic initiatives.
Vendor Response
We're pleased to hear that Paycom has simplified your HR, payroll and performance management processes, enabling your organization to become completely paperless. In contrast to the manual and outdated system you previously used, our comprehensive software has provided a more modern, efficient and automated solution, allowing you to focus on strategic initiatives rather than administrative tasks. By choosing Paycom, you've gained a more unified and connected approach to managing your workforce, and we're committed to continuing to innovate and support your organization's growth.
Replied January 2026
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Leslie M.
Verified reviewer
Consumer Services
201-500 employees
Used daily for less than 2 years
Review sourceReviewed December 2025
Paycom was easy to use
4
Its been a while since I used it with my old employer but what I do remember is that it ended up being easy to use and understand once I continued using it and was able to keep up with my own hours and time
Ratings Breakdown
Reasons for switching to Paycom
It was the company decision. I was just an employee, and it was mandatory
Vendor Response
Leslie, we appreciate you taking the time to share your experience using Paycom. Your feedback is invaluable, and we're delighted to hear that our HR and payroll software met your expectations with its intuitive and user-friendly design. We'd love the opportunity to reconnect and showcase how Paycom continues to support organizations like yours. Please feel free to visit https://www.paycom.com/demo/, and a member of our team will reach out.
Replied December 2025
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Tracy S.
Verified reviewer
Medical Practice
201-500 employees
Used daily for less than 12 months
Reviewed January 2026
Great Personalized Service & Path To Efficiency
4
I have a GREAT business partner at Paycom, who provides great service and training. She is slowly turning me into an "expert".
Ratings Breakdown
Reasons for switching to Paycom
Wasn't happy with ADP and the lack of functionality/ ease of use.
Vendor Response
Thank you for sharing your positive experience using Paycom, Tracy. We're glad to hear that you've received world-class service and training from your dedicated specialist and that our software has helped you build efficiencies by having all your HR and payroll information in one single database.
Replied January 2026
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Tony S.
Verified reviewer
Construction
51-200 employees
Used weekly for less than 2 years
Review sourceReviewed January 2026
Expensive, Overcomplicated Platform That Increased Work and Cost
1
Bad, we thought it would save us time and money and boy was i wrong, it cost more per payroll not to mention how much more team member time thad to go into simple payroll processing each week.
Ratings Breakdown
Reasons for switching to Paycom
Thought we would save money and time, but after we switch (and it's on me I did not do enough research) we realized we had made a mistake
Vendor Response
At Paycom, we aim to empower our clients with the tools and resources they need to succeed and we're disappointed this wasn't your experience. We encourage you to reach out to us at feedback@paycomonline.com, so we can look into this further. We're confident that our software can meet the diverse needs of businesses like yours.
Replied February 2026
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Kimberly C.
Verified reviewer
Executive Office
Self-Employed
Used weekly for less than 2 years
Review sourceReviewed December 2025
A Great HR Tool
4
Ratings Breakdown
Reasons for switching to Paycom
Paycom offered more options and it was easier to use
Vendor Response
We're glad to hear that you find Paycom easy to navigate, making it simple for your employees to access important information like pay stubs, W-2 forms and time-off requests. Our goal is to provide a user-friendly experience, and it's great to know we’re exceeding that expectation. We appreciate your advocacy and are happy to have been able to offer more options and a more intuitive interface than your previous provider.
Replied January 2026
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Paula B.
Verified reviewer
Hospital & Health Care
51-200 employees
Used daily for less than 6 months
Reviewed January 2026
Paycom's team is always there!
5
Amazing is the best word to describe my experience with Paycom. In just a small amount of time, I've become quite comfortable using it.
Ratings Breakdown
Reasons for switching to Paycom
Job change forced the switch to Paycom platform
Vendor Response
Thank you for sharing your exceptional experience with Paycom. We're thrilled to hear that our team has been consistently available and responsive to your needs, providing the support to get the most out of our software. We're also glad that you've found our client webinars helpful in getting up to speed, and that you've become comfortable using Paycom in a short amount of time.
Replied January 2026
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Ashley B.
Verified reviewer
Consumer Services
2-10 employees
Used daily for less than 12 months
Review sourceReviewed January 2026
Paycom is my first choice!
5
I had an overall great experience with Paycom. It's easy to use and had everything i needed. I highly recommend them.
Ratings Breakdown
Vendor Response
Ashley, we're thrilled to hear that you've found our software to be easy to use, with a simple and navigable layout that meets your needs. We appreciate your advocacy and recommendation, and we're glad to have been able to provide a positive experience that sets us apart from your previous provider.
Replied January 2026
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Paycom FAQs
- How much does Paycom cost per month?
Paycom charges a per employee, per month fee, though exact pricing isn’t publicly listed. Reviews cite costs ranging from $24 to $30 per employee per month, depending on company size and features. A one-time implementation fee also applies—typically between 10% and 20% of the annual software cost. Pricing details require a sales consultation.
- What are the benefits of using Paycom?
Paycom benefits include faster payroll processing with less human error, reduced administrative burden for basic HR tasks, and cost savings from vendor consolidation. Reviews also mention fewer inquiries to the HR team, as employees can find documents, pay stubs, tax forms, and outstanding tasks within their self-service app.
- Can you have 2 accounts on Paycom?
Yes, employees can have two different accounts on Paycom with different employers. Within the employee app, users can navigate to 'Manage Accounts' then select 'Employee Self-Service' to add another account using their credentials. Users can toggle back and forth between different employers with different accounts.
- What problems does Paycom solve?
Paycom simplifies HR and payroll by combining hiring, employee management, and finance tools in one platform. Its centralized system reduces data duplication, while AI-driven automation streamlines tasks like payroll and time-off tracking. Employees can preview their paychecks before processing, helping to catch errors and improve overall accuracy.
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