Updated May 6, 2025 at 11:31 PM
Paycom 2026: Benefits, Features & Pricing
Written by Marcela Gava
Senior Content Analyst
Edited by Mehar Luthra
Team Lead, Content
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- Our Summary
- Screenshots
- Pricing and Plans
- Features
- Integrations
- Key Sentiments
- User Reviews
- Frequently Asked Questions
- Popular Comparisons
Our Summary
Pros:
- Payroll processing
- Mobile app functionality
Cons:
- Password and security
- Time clock functionality
Pricing
Pricing available upon request
What is Paycom:
Paycom is a human resources (HR) and benefits solution with time off management, scheduling, attendance tracking, applicant tracking, background checks, onboarding, performance management, labor allocation, and more. It helps automate payroll processing, onboard employees, manage performance, and track time and attendance.
Why we like Paycom:
Paycom was named Best for Functionality on Capterra’s Best Direct Deposit Payroll Software list, with users highlighting its real-time reporting, attendance tracking, and employee self-service portal. Many reviewers say it simplifies payroll and tax compliance while helping employees stay on top of tasks like submitting hours.
Who should use Paycom:
Midsize organizations with 51-200 employees enjoy that Paycom alleviates a ton of administrative burden when it comes to running payroll, onboarding new employees with required documentation, and allowing employees to access their own information and tasks with the self-service portal.
Paycom Screenshots

Paycom Overview
Paycom is an HR and payroll software designed to manage the entire employment lifecycle, from recruitment to retirement. It is suitable for businesses of various sizes and industries, including education, healthcare, hospitality, manufacturing, nonprofits, retail, and transportation. The platform provides tools to streamline HR processes for roles such as CEOs, finance executives, HR managers, and IT decision-makers.
The software includes features such as Beti®, an automated payroll system that allows employees to verify their own payroll information. IWant™, a command-dri...
ven AI engine, enables users to access employee data without navigating multiple interfaces. The platform operates on a single database architecture, which eliminates data reentry and enhances data security. Other features include Direct Data Exchange® for tracking return on investment, GONE® for automating time-off decisions, and a mobile application designed to simplify processes. Paycom incorporates security measures aligned with ISO and SOC-certified standards to protect against phishing attacks. It also offers tools for talent acquisition, talent management, time and labor management, benefits administration, document management, and compliance reporting.Paycom Pricing and Plans
Pricing available upon request
No plan information available

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*Defined as the price above any available free plan
Paycom Features
Drawn from insights across 1164 verified reviews, we've outlined Paycom's best and worst rated features and how they stack up against the average rating.
Paycom's Best Rated Features
Leave Tracking
4.09 category average
Real-Time Reporting
4.34 category average
Direct Deposit
4.23 category average
Paycom's Worst Rated Features
Recruitment Management
3.68 category average
360 Degree Feedback
3.51 category average
Third-Party Integrations
3.29 category average
- Popular features found in Payroll401(k) TrackingBenefits ManagementCheck PrintingCompensation ManagementCompliance ManagementDirect DepositEmployee DatabaseSelf Service PortalThird-Party IntegrationsW-2 PreparationWage Garnishment
- More features of Paycom1099 Preparation360 Degree FeedbackACA ReportingAccess Controls/PermissionsAccounting IntegrationActivity DashboardActivity TrackingAd hoc QueryAd hoc ReportingAI CopilotAlerts/EscalationAlerts/NotificationsAnalyticsAPIApplicant TrackingApplication ManagementApproval Process ControlApproval WorkflowArchiving & RetentionAssessment ManagementAsynchronous LearningAttendance ManagementAttendance TrackingAudit ManagementAudit TrailAutomated Receipt MatchingAutomated SchedulingAuto UpdateAvailability ManagementBackground ScreeningBatch ProcessingBenchmarkingBenefits Administration OutsourcingBenefits DashboardBillable & Non-Billable HoursBilling & InvoicingBiometric RecognitionBlended LearningBonus ManagementBreak ManagementBudgeting/ForecastingBudget ManagementBuilt-in Course AuthoringBusiness Process AutomationCalendar ManagementCandidate ManagementCandidate ProfilesCareer DevelopmentCash Flow ManagementCategorization/GroupingCertification & LicensingCertification TrackingClass SchedulingClock In/OutCOBRA AdministrationCollaboration ToolsCommunication ManagementCompensation Plan ModelingCompensation StatementsCompetency ManagementCompliance TrackingConfigurable WorkflowContent LibraryContent ManagementCorporate/BusinessCorporate CardCorrective and Preventive Actions (CAPA)Course ManagementCourse TrackingCredit Card ManagementCriminal History VerificationCustomizable BrandingCustomizable FieldsCustomizable FormsCustomizable ReportsCustomizable TemplatesDashboardData ConnectorsData Import/ExportData SecurityData SynchronizationData VerificationData VisualizationDeduction ManagementDigital SignatureDisability Insurance AdministrationDiscussions/ForumsDocument ManagementDocument StorageDrag & DropDrug & Health ScreeningsDuplicate DetectionEducation VerificationeLearning CompaniesElectronic FormsElectronic PaymentsElectronic SignatureEmployee Benefits AdministrationEmployee EngagementEmployee HandbookEmployee ManagementEmployee OnboardingEmployee PortalEmployee ProfilesEmployee SchedulingEmployee Self ServiceEmployee Time TrackingEmployment Eligibility VerificationEmployment ScreeningEnvironmental ComplianceExpense ClaimsExpense TrackingFDA ComplianceFeedback ManagementFinancial AnalysisFMLA AdministrationForecastingFor MobileForms ManagementFor NonprofitsFraud DetectionGDPR ComplianceGeofencingGoal ManagementGoal Setting/TrackingGradebookGroup SchedulingHealth Insurance AdministrationHelp Desk ManagementHIPAA CompliantHistorical ReportingHR ManagementHSA/FSA AdministrationIdentity VerificationIncident ManagementIndividual Development PlansInstant CheckInternal HRInternal Talent MobilityInterview ManagementInvoice ManagementISO ComplianceJob Application ManagementJob BoardJob Description ManagementJob PostingKnowledge Base ManagementLabor Cost CalculatorLabor Cost ReportingLabor ForecastingLabor ManagementLearner PortalLearning & DevelopmentLearning ManagementLearning Paths/TracksLeave TrackingLife Insurance AdministrationMarket Data AnalysisMessagingMileage TrackingMobile AccessMobile AlertsMobile AppMobile LearningMobile Receipt UploadMonitoringMulti-CountryMulti-CurrencyMulti-LanguageMulti-LocationMulti-StateOffboardingOnboardingOnline ApplicationsOnline Benefits EnrollmentOnline Time ClockOrganizational ChartingOrientation Workflow ManagementOSHA ComplianceOvertime CalculationPayroll ManagementPayroll ReportingPerformance ManagementPerformance MetricsPerformance Review ManagementPolicy ManagementProcess/Workflow AutomationProgress ReportsProgress TrackingProject Planning/SchedulingProvider ManagementPunch cardReal-Time Data
Paycom Integrations
Based on 1164 verified reviews, we've identified products most frequently integrated with Paycom.
See all 23 integrations
Paycom Key Sentiments
We analyzed 1164 verified reviews for Paycom to find out what actual users really think.
Most Positive Sentiments
HR management
Reviewers highlight Paycom’s wide-ranging HR features as helpful for simplifying processes and improving efficiency. They appreciate the platform's ability to house all HR functions in one place, making it easier to manage payroll, benefits, and employee records. Users also find the system's HR resources valuable for reducing administrative burden on HR teams.
Payroll processing
Users find Paycom's payroll processing features comprehensive and efficient. The system is noted for handling a range of payroll needs, including time and labor management, benefits administration, and expense tracking. Users also value the platform's efficiency improvements, noting that it reduces payroll processing time and integrates seamlessly with other HR functionalities.
Employee management
Reviewers praise the platform’s user-friendly interface for making it easy for employees to update personal details and access payroll documents. They find the employee self-service feature particularly beneficial, as it empowers employees to handle time off requests, direct deposit information, and other personal data without HR intervention. Users also highlight the platform’s efficient HR data tools, which simplify tracking and consolidating employee information.
Least Positive Sentiments
Reporting
Users find Paycom’s reporting tools useful, particularly for generating detailed, customizable reports. They value the customization options available, which allow them to tailor reports to their specific needs. However, some users experience challenges with the user-friendliness of the report customization process and find the reporting features limited in certain areas.
Time clocking
Users consider Paycom's time clocking features convenient and efficient, allowing them to clock in and out easily, even from their mobile devices. They appreciate the system's functionality for managing time entries and correcting clocking errors. However, some users encounter issues with system lag and reliability, which can affect the clocking process and cause delays.
Customer service
Reviewers appreciate Paycom's customer service availability and the quality of support provided. They find the customer service team responsive and helpful, often resolving issues quickly. However, some users report inconsistencies in customer service quality and experience difficulties with support, leading to frustration and dissatisfaction.
Paycom User Reviews
Overall Rating
4.4
Ratings Breakdown
5
62%
4
25%
3
8%
2
3%
1
2%
Secondary Ratings
Ease of Use
4.4
Value for money
4.3
Customer support
4.3
Functionality
4.4

Devin S.
Verified reviewer
Medical Devices
2-10 employees
Used daily for less than 2 years
Review sourceReviewed February 2026
Paycom a must have for any business.
5
My overall experience with Paycom was wonderful. This business tool proved to be a necessity for myself and the organization.
Ratings Breakdown
Vendor Response
Devin, thank you for sharing your positive experience using Paycom, highlighting the ease of use of features like Payroll and Time and Attendance. It's great to hear that our HR and payroll software has been a valuable tool for your organization, helping you streamline and automate processes.
Replied February 2026
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Julia B.
Verified reviewer
Hospitality
1001-5000 employees
Used daily for less than 2 years
Reviewed December 2025
Happy to be a part of the Paycom team!
5
Easy to use and I've been pleased with it, as long as positive updates keep happening. Our specialist knows our company in and out and while it's best working with him to reduce explanation, the rest of the team steps in well.
Ratings Breakdown
Reasons for choosing Paycom
Customization, price, customer service and function.
Reasons for switching to Paycom
Customization needed for our setup was easiest with Paycom.
Vendor Response
We're delighted to serve your organization and appreciate your enthusiasm for our HR and payroll software. Our goal is to provide a seamless user experience, and we're glad you've found our software easy to use, with features like Manager on the Go and world-class service that meet your needs. We're proud to have been your top choice for customization, price, client service and usability, and we look forward to continuing to support your organization. Thank you for your 5-star review, Julia!
Replied December 2025
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Natasha W.
Verified reviewer
Professional Training & Coaching
Self-Employed
Used monthly for less than 2 years
Review sourceReviewed December 2025
All in One Payroll Tool, but Not Very User-Friendly
4
Overall, Paycom gets the job done, but the experience isn’t always smooth. It feels better suited for larger organizations with dedicated HR staff than for small teams or business owners who want something simple and flexible. While it’s functional, it can feel time-consuming and frustrating for everyday use.
Ratings Breakdown
Vendor Response
Thank you for your advocacy online, Natasha. We appreciate your acknowledgement of our software's ability to centralize payroll and HR tasks and the reliability of automated payroll processing. We encourage you to use tools like IWant™, our command-driven AI engine, which simplifies navigation in the app and gives you instant, accurate employee data. We encourage you to share any additional information with your dedicated specialist or at feedback@paycomonline.com.
Replied January 2026
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Karen S.
Verified reviewer
Hospital & Health Care
1001-5000 employees
Used daily for more than 2 years
Reviewed March 2026
Paycom-A Leader in Innovation
5
It has rough at first, but it has gotten better with learning the software and teaching others how to use it. It is a great product.
Ratings Breakdown
Reasons for switching to Paycom
We made the switch because the UKG software was sunsetting and we needed to get a new HRMS software.
Vendor Response
Thank you for your 5-star review, Karen! We’re glad to hear Paycom’s innovative features, mobile app and Employee Self-Service® tools have made a positive impact for your team. It’s also great to know that our client webinars and training resources continue to support learning and long‑term success with our software.
Replied March 2026
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Tammy M Rinehart T.
Verified reviewer
Health, Wellness and Fitness
51-200 employees
Used daily for less than 12 months
Reviewed February 2026
Positive Feedback
5
I was the lead for our implementation. It was alot of work, but new it would be great. It has been an amazing experience and would highly recommend to any employer to use. I love all the trainings offered and my rep is ALWAYS willing to make time for me.
Ratings Breakdown
Reasons for choosing Paycom
We found that Paycom offered everything and more than we were using prior and the ease of use and cost.
Reasons for switching to Paycom
They went out of business and merged with iSolve.
Vendor Response
Tammy, thank you for your 5-star review and for sharing your implementation experience! We’re thrilled to hear that our dedicated service and training resources have supported you effectively from day one through today. Your enthusiasm and advocacy truly reflect the world-class service we strive to deliver and we remain here to support you every step of the way.
Replied March 2026
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Jennifer R.
Verified reviewer
Textiles
51-200 employees
Used daily for more than 2 years
Reviewed February 2026
Efficiency provides great value
4
Overall, we have been very pleased with the outcome of switching to Paycom and find that it has created an easier and more efficient workflow.
Ratings Breakdown
Reasons for choosing Paycom
The sales team was more engaging and genuine, and the demonstration was easy to follow.
Vendor Response
Thank you for sharing your experience, Jennifer! We’re glad to hear your dedicated Paycom Specialist has been consistently accessible and responsive, providing the world‑class service we’re committed to delivering. It’s great to know our single software, Paycom mobile app and Employee Self-Service® are helping create a more efficient, seamless workflow for your workforce.
Replied March 2026
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Sophie C.
Verified reviewer
Gambling & Casinos
51-200 employees
Used daily for more than 2 years
Reviewed February 2026
My take on paycom
4
After our account was accurately set up, paycom was a little easier to use. Needs a better set up process and training.
Ratings Breakdown
Reasons for choosing Paycom
Cost, we have sister properties and got a discount to add all.
Reasons for switching to Paycom
Cost, we have sister properties and got a discount to add all.
Vendor Response
Thank you for sharing your experience, Sophie! We’re glad to hear we’ve been able to support your team with onboarding, recruiting, reporting, payroll and day‑to‑day needs as you’ve implemented into the platform. We appreciate your partnership and your recommendation as you continue working with Paycom.
Replied March 2026
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Patricia K.
Verified reviewer
Plastics
201-500 employees
Used daily for less than 2 years
Reviewed February 2026
Paycom fixed all of our HRIS concerns
5
Very positive. The consistent relationship with our Customer service rep, the ease of navigating payroll and benefits enrollment, has truly made this my favorite HRIS solution. The value we have received for the amount of money we pay is unbeatable.
Ratings Breakdown
Reasons for choosing Paycom
Pricing was way more competitive with Paycom. User friendliness was impressive.
Reasons for switching to Paycom
Customer Service was horrendous. The reporting feature delivered incorrect reports. Benefits open enrollment was not user friendly.
Vendor Response
Thank you for your 5-star review, Patricia! We’re glad to hear Paycom resolved your HRIS challenges through strong, dedicated client service, intuitive payroll and benefits navigation and dependable compliance support. It’s great to know the value, reporting capabilities and consistent relationship with your dedicated specialist have made Paycom your preferred HRIS solution.
Replied March 2026
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Tony S.
Verified reviewer
Construction
51-200 employees
Used weekly for less than 2 years
Review sourceReviewed January 2026
Expensive, Overcomplicated Platform That Increased Work and Cost
1
Bad, we thought it would save us time and money and boy was i wrong, it cost more per payroll not to mention how much more team member time thad to go into simple payroll processing each week.
Ratings Breakdown
Reasons for switching to Paycom
Thought we would save money and time, but after we switch (and it's on me I did not do enough research) we realized we had made a mistake
Vendor Response
At Paycom, we aim to empower our clients with the tools and resources they need to succeed and we're disappointed this wasn't your experience. We encourage you to reach out to us at feedback@paycomonline.com, so we can look into this further. We're confident that our software can meet the diverse needs of businesses like yours.
Replied February 2026
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Restaurants
501-1000 employees
Used daily for less than 12 months
Reviewed February 2026
Paycom Review
4
It's been positive. I like most of the system and appreciate that they take feedback and are constantly striving to improve the system.
Ratings Breakdown
Reasons for switching to Paycom
ADP was terrible and no one seemed to like it
Vendor Response
Thank you for your advocacy! We’re glad to hear you’ve had a positive experience with Paycom and that your dedicated specialist has provided reliable, accessible service. As an industry leader, we are continuously innovating to meet the evolving needs of our clients and we're happy this is reflected in your experience.
Replied March 2026
Read More
Paycom FAQs
- How much does Paycom cost per month?
Paycom charges a per employee, per month fee, though exact pricing isn’t publicly listed. Reviews cite costs ranging from $24 to $30 per employee per month, depending on company size and features. A one-time implementation fee also applies—typically between 10% and 20% of the annual software cost. Pricing details require a sales consultation.
- What are the benefits of using Paycom?
Paycom benefits include faster payroll processing with less human error, reduced administrative burden for basic HR tasks, and cost savings from vendor consolidation. Reviews also mention fewer inquiries to the HR team, as employees can find documents, pay stubs, tax forms, and outstanding tasks within their self-service app.
- Can you have 2 accounts on Paycom?
Yes, employees can have two different accounts on Paycom with different employers. Within the employee app, users can navigate to 'Manage Accounts' then select 'Employee Self-Service' to add another account using their credentials. Users can toggle back and forth between different employers with different accounts.
- What problems does Paycom solve?
Paycom simplifies HR and payroll by combining hiring, employee management, and finance tools in one platform. Its centralized system reduces data duplication, while AI-driven automation streamlines tasks like payroll and time-off tracking. Employees can preview their paychecks before processing, helping to catch errors and improve overall accuracy.
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