MatrixCare Life Plan Community 2026: Benefits, Features & Pricing

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Overview
Pricing and Plans
Features
Integrations
User Reviews

Overview

MatrixCare Life Plan Community

4.1

(43)

Pricing

Pricing available upon request

About MatrixCare Life Plan Community

Life plan community (LPC) EHR software from MatrixCare is a fully managed service designed to meet the specific challenges facing LPCs and continuing care retirement communities (CCRC) by simplifying administrative complexities and providing tools to help improve the long-term health of members.

Scalable from single facilities to multi-community organizations, the MatrixCare LPC solution offers flexibility, adaptability and compliance in one comprehensive package. Built for interoperability, it seamlessly integrates with other systems to capture each member’s information in a single, cloud-based record, helping promote consistency of care and faster, more accurate reimbursement.

Award-winning for its ease of use and enhanced by artificial intelligence and machine learning, the MatrixCare EHR solution supports accurate and consistent care delivery, helping simplify the clinical, financial, and operational complexities involved with senior care in a way that boosts outcomes, efficiency and profitability.

MatrixCare Life Plan Community Screenshots

MatrixCare Life Plan Community Pricing and Plans

Starting price: Connect with an advisor for pricing

Free Trial

Free Version

Basic

Pricing available upon request

No plan information available

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MatrixCare Life Plan Community Features

Popular features found in Long Term Care
Billing & Invoicing
For Home Care Providers
For Long Term Care
MDS Review
Patient Records Management
Scheduling
More features of MatrixCare Life Plan Community
Access Controls/Permissions
Activity Dashboard
Activity Planning
Activity Tracking
Admissions Management
Alerts/Escalation
Alerts/Notifications
Assessment Management
Attendance Tracking
Care Plan Management
Charting
Claims Management
Clinical Care
CNA Tracking
Compliance Management
Customizable Reports
Document Management
Employee Management
EMR/EHR
Financial Management
For Nursing Homes
Geriatric Care
HIPAA Compliant
Invoice Management
Lead Management
Meal/Nutrition Management
Medical Billing
Medication History
Nursing Forms Tracking
Point of Care System
Rehabilitation Management
Reimbursement Management
Reminders
Reporting & Statistics
Search/Filter
Self Service Portal
Spend Management
Staff Scheduling
Third-Party Integrations
User Management
Workflow Management

MatrixCare Life Plan Community Integrations

WelcomeHome

Prophix One

Carefeed

Vena

MatrixCare Life Plan Community User Reviews

Overall Rating

4.1

Ratings Breakdown

35%

47%

14%

Secondary Ratings

Ease of Use

3.6

Value for money

3.8

Customer support

4.1

Functionality

4.0

andrew h.

Verified reviewer

Hospital & Health Care

1001-5000 employees

Used daily for more than 2 years

Review source

Reviewed February 2021

one stop shop

ive been using the MC LPC system in some form (AIM,AAOD,AOD,MC) for nearly 20 years. ive seen it evolve and conform to the industry unlike any other platform out there. I have been a member of the CAB since it began and seen the work of that team change the software positively many times.

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

my favorite thing about the software is that it simply does more, more than any other package, to truly move to a paper free environment MC LPC is the product that gets you there. also the customization and relationship of the vendor and the client.

Cons:

because of the amount of data, the system will frequently not run at a decent pace for the users. this causes some discord with the users. better reporting would be the only want/need

Jennifer P.

Verified reviewer

Hospital & Health Care

201-500 employees

Used daily for more than 2 years

Review source

Reviewed January 2021

LPC Review

We are trying to make it easier for the staff to document all that is needed while spending as much time as they can with the residents.

Ratings Breakdown

Ease of use

Customer support

Functionality

Pros:

The ability to write ID notes from all over the system and the ability to be in something, but use a link to review other information and then go right where you left off.

Cons:

The physician order module to remove the time codes and make it easier for staff to remember to add information to an order. We implemented years ago and set up the system with the best practices at that time. Seeing now how some companies are doing things can be frustrating. I wish we would have a best practices for now explained and someone to help keep up with this.

Jennifer H.

Verified reviewer

Hospital & Health Care

201-500 employees

Used daily for more than 2 years

Review source

Reviewed February 2021

MDS

It has not been a good experience. I have use other software that is much more user friendly.

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

I like the feature that allows update of the nursing assistant care guide from within care plan, even though often

Cons:

The software is difficult to navigate, many steps to get to what I need. Support is not always timely. It is difficult to customize the product after having it for a while ( not initial set up). I can not transmit to CMS directly from the software.

Grace M.

Verified reviewer

Used daily for more than 2 years

Review source

Reviewed March 2018

After you understand this software inside out, it's such an awesome product.

I was able to do my job very quickly. It's hard to use at first, but I really loved using it after I understood it well. It's very organized as well. I wish I knew how to make software like this.

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

- Organized - Flexible in types of reports you want to run - Support team is great - You can use it anywhere as long as you have Internet

Cons:

- Some of the calculations were incorrect, so you have to make extra steps to make it work properly - Some features, that made it very easy to use, like for rate increases, you need to buy them, otherwise it would take hours to find the residents that are up for a rate increase.

Leah B.

Verified reviewer

Hospital & Health Care

201-500 employees

Used daily for more than 2 years

Review source

Reviewed January 2021

Overall, a good product

Customer service is exceptional and they have a fantastic number of experts that can assist with your questions and even with brainstorming different setups in the software.

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

We operate a life planning community with the need for facility management in both licensed and unlicensed settings. We like the operability across all of our level of care and the ability for the patient chart to stay within one software.

Cons:

Integrations with other software products are very expensive. They offer a number of other software solutions for needs such as retail sales, meal tracking, etc. that are not fully integrated.

Chantele M.

Verified reviewer

Hospital & Health Care

501-1000 employees

Used daily for more than 2 years

Review source

Reviewed January 2021

LPC Community

My overall experience with Matrixcare Life Plan Community has been incredible. I really like the how to documents and the webinars. The platform is a great tool for resources needed for training newly onboarding staff members.

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

One of the features that is most impactful about the platform is the data analytics. The ability to do a dip dive into the data is awesome.

Cons:

The feature that I feel could be improved on would how the system lags sometimes. As the clinical system administrator, I receive calls from end users often complaining about the slowness of the system.

Linda O.

Verified reviewer

Hospital & Health Care

5001-10000 employees

Used daily for more than 2 years

Review source

Reviewed January 2021

MatrixCare -LPC

The experience has been very good.

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

Matrixcare LPC is user friendly and has a lot of features that are useful across all levels of care -AL,IL,MS etc. It has good reporting as well within the software and the team also has the ability to assist with custom reporting as well. The customer support is also very good.

Cons:

Currently with our organization, Matrixcare does not work with Single Sign On, as opposed to other softwares that we are using. It is another extra password to remember.

Kate P.

Verified reviewer

Hospital & Health Care

201-500 employees

Used daily for more than 2 years

Review source

Reviewed May 2019

MatrixCare has many great features but is not a super intuitive software

Mostly positive. We were with the former AOD that was purchased by MatrixCare. I think they are currently going through some growing pains.

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

It is a very robust software that has many features that we are continuing to learn.

Cons:

For the accounting portion, the reporting section is lacking. I would also like for them to work on the print function. You have to select a printer before it will build a report....I would prefer to build the report and then get to choose where I would like for it to print.

Debbie H.

Verified reviewer

Medical Practice

201-500 employees

Used daily for more than 2 years

Review source

Reviewed January 2021

User friendly

We have a great relationship with the team and appreciate their quick communication when needed.

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

The ability to progress through the program with ease is do important in a busy medical building. Our nurses are busy caring for patients and appreciate the user friendly product we provide for them.

Cons:

The software could be better in the area of physician orders entries which I s as m hoping is coming in the next update.

KIM M.

Verified reviewer

Hospital & Health Care

201-500 employees

Used daily for more than 2 years

Review source

Reviewed January 2021

MatrixCare Review

Excellent. Highly recommend the annual conference also. Very educational. Best service and experience.

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

Customer Service and Support is excellent. They are very responsive and help to customize the software to our business needs. Client Care Community is very helpful.

Cons:

Report writing functionality could be more user friendly. Speed on the Cloud can be slow when running reports.

Showing 1 - 10 of 43 Reviews

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