inspeech 2026: Benefits, Features & Pricing

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Overview
Pricing and Plans
Features
User Reviews

Overview

inspeech

4.0

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Pricing

Pricing available upon request

About inspeech

inConcert Speech Analytics allows you to analyze and get valuable information from 100% of your contact center calls simply, quickly and automatically. This comes as a natural result of the analysis of interactions which detects key aspects of the operation, an impossible – or unfeasible because of the costs and time involved in processing them – task to do otherwise.

Our intelligent interaction analysis technology positively impacts the performance of your business, in two ways. On the one hand, it allows you to increase revenues. On the other hand, it helps improve productivity while significantly reducing operating costs.

More revenue
The value of your client’s life-cycle is directly proportional to the experience he has in contact with your company. Obviously, a satisfied customer will buy more and for longer. In addition, he will bean evangelizer of your brand.To improve the customer experience, inConcert allows you:

To identify who the client is, what their intention is and their state of mind during the interaction, allowing in this way to personalize to the maximum their experience in each contact.
To extract more information about each client, their preferences and n...

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inspeech Pricing and Plans

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inspeech Features

Popular features found in Call Center
Caller ID
Call Logging
Call Monitoring
Call Recording
Call Routing
Call Scripting
Contact Management
CRM
Dashboard
IVR
Queue Management
Reporting/Analytics
More features of inspeech
Activity Dashboard
API
Audio Capture
Auto-Dialer
Automatic Call Distribution
Automatic Transcription
Callback Scheduling
Call Center Management
Call Reporting
Call Tagging
Call Tracking
Call Transcription
Call Transfer
Call Whispering
Categorization/Grouping
Chat/Messaging
Communication Management
Compliance Management
Computer Telephony Integration
Customer Experience Management
Customer Service Analytics
Data Import/Export
Data Security
Inbound Call Center
Interaction Tracking
Language Detection
Manual Dialer
Monitoring
Multi-Channel Communication
Multi-Channel Management
Multi-Language
Natural Language Processing
Outbound Call Center
Performance Management
Performance Metrics
Predictive Analytics
Predictive Dialer
Progressive Dialer
Quality Assurance
Real-Time Analytics
Reporting & Statistics
Self Service Portal
Sentiment Analysis
Speech-to-Text Analysis
Third-Party Integrations
Visual Analytics
Voice Recognition