SignalWire 2026: Benefits, Features & Pricing

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Overview
Pricing and Plans
Features
User Reviews

Overview

SignalWire

2.8

(6)

Pricing

Pricing available upon request

About SignalWire

Designed for businesses of all sizes, SignalWire is a cloud communication platform that helps move calls across various endpoints, handle communication errors, optimize application settings, and more. Key features include data security, third-party integrations, chat/messaging, and campaign management.

SignalWire helps businesses deploy VoIP infrastructure, receive OTPs, monitor fraud protection, and convert text-to-speech on a unified platform.

SignalWire Screenshots

SignalWire Pricing and Plans

Starting price: Connect with an advisor for pricing

Free Trial

Free Version

Basic

Pricing available upon request

No plan information available

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SignalWire Features

Popular features found in IVR
Auto-Dialer
Automatic Call Distribution
Call Disposition
Caller ID
Call Monitoring
Call Recording
Multi-Channel Communication
Reporting & Statistics
Voice Mail
More features of SignalWire
2-Way Messaging
Activity Dashboard
Activity Tracking
Alerts/Notifications
API
Campaign Management
Chat/Messaging
Data Security
Mass Texting
Multi-Campaign
Open Rate Tracking
Reporting/Analytics
Scalability
Scheduled Messaging
Shortcodes
SMS Marketing
SMS Messaging
Third-Party Integrations
Unified Communications

SignalWire User Reviews

Overall Rating

2.8

Ratings Breakdown

33%

17%

50%

Secondary Ratings

Ease of Use

2.7

Value for money

2.8

Customer support

2.7

Functionality

2.8

Have you used SignalWire and would like to share your experience with others?

Robin C.

Verified reviewer

Real Estate

2-10 employees

Used daily for less than 2 years

Review source

Reviewed September 2020

Provides comprehensive phone number and SMS/MMS but too much emphasis on FreeSwitch

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

Price point is very attractive--more than "competitive," it vastly undercuts most competition. It also provides MMS video support that Twilio and many other MMS APIs lack.

Cons:

Emphasis is on Freeswitch and it is rather finnicky to set up to use with Asterisk/FreePBX

Reasons for choosing SignalWire

Price point. Didn't choose OVER other alternatives--chose in addition to.

Roja S.

Verified reviewer

Education Management

51-200 employees

Used daily for less than 6 months

Review source

Reviewed January 2024

Affordable software for SMS marketing

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

First thing is very affordable software.Amazing reliability and outstanding support.

Cons:

If as a beginner for this field....slitly difficult to handle

Sarbjeet S.

Verified reviewer

Information Technology and Services

Self-Employed

Used daily for less than 6 months

Review source

Reviewed October 2023

Pathetic service, account shutdown by Agent With 0 Knowledge

Pathetic and worst

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

Nothing to be liked about this company other than their flashy website lol

Cons:

Their agent [sensitive content hidden] Rude attitude and lack of knowledge about Telecom, , Fake billing increment to steal money from our account, lack of voip industry terms, accusing us of fraud, shutting down our account for no valid reason

Shaikat R.

Verified reviewer

Marketing and Advertising

2-10 employees

Used daily for less than 6 months

Review source

Reviewed December 2022

Best Lead Gen Solution for Small Businesses

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

I liked the pricing structure, and as a small business owner, it's a huge money-saver. You won't get anything more affordable and better than SignalWire if you're in the lead gen industry.

Cons:

I wish they had an intuitive call-tracking system built into their dashboard.

Nikolai B.

Verified reviewer

Marketing and Advertising

51-200 employees

Used daily for less than 6 months

Review source

Reviewed September 2021

Hidden charges billing is 1min increments, charges for 2 legs on the same call. Clueless CS

Clueless customer service. after we spend time and money to integrate to our side, suddenly suspended and account without any reason given. Requires personal docs for a company account. Refused to refund any money for unused services. I would stay away from this company. There are many companies that provide better and cheaper services. I've regretted spending all the money to integrate our phone system with them just to have account suspended without any explanation.

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

Ability to integrate via limited API. Low cost MRC

Cons:

The service doesn't disclose to you that they are very expensive to use if you getting any inbound calls. Charges on 2 legs with 1min increments. your minimum charge per inbound call is around $0.007 even if the call is one second. This is very expensive.

Reasons for choosing SignalWire

Low monthly fee for number.

John B.

Verified reviewer

Financial Services

201-500 employees

Used other for less than 6 months

Review source

Reviewed October 2020

Ruined our meeting