Spiky.ai 2026: Benefits, Features & Pricing

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On this page

Overview
Pricing and Plans
Features
Integrations
User Reviews

Overview

Spiky.ai

5.0

(4)

Pricing

Starting at $18.00 per month

About Spiky.ai

Designed for small to large businesses, Spiky is a cloud-based sales coaching tool that helps analyze sales calls, onboarding sessions, and coaching meetings to provide actionable insights, streamline workflows, and enhance communication. The platform provides a variety of features such as transcription and summarization, to help accurately transcript meeting summaries for easy reference. It also offers a feedback and coaching module that helps provide AI-driven feedback to enhance communication.

Spiky.ai Screenshots

Spiky.ai Pricing and Plans

Starting price: $18.00 per month

Free Trial

Free Version

Free Plan

$0.00

per user, per month

Plan includes:

Spiky Scribe
Transcription
Commenting
Reel Sharing
Topic Detention
Meeting Summarization
Manual Upload
Calendar Integration
Self-Service Knowledge Base
Spiky Community Slack Channel

Plus

$18.00

per user, per month

No plan information available

Pro Plan

$29.00

per user, per month

Plan includes:

Team Management
Spiky Scribe
Transcription
Reel Sharing
Meeting Summarization
Self-Service Knowledge Base
Spiky Community Slack Channel
Commenting
Topic Detention
Calendar Integration

Premium Plan

$49.00

per user, per month

Plan includes:

Transcription
Reel Sharing
Meeting Summarization
Manual Upload
Calendar Integration
Self-Service Knowledge Base
Spiky Community Slack Channel
Team Management
People Board
CRM & Slack Integrations

Enterprise Plan

$0.00

No plan information available

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Spiky.ai Features

Popular features found in Call Recording
Activity Dashboard
Automatic Call Distribution
Call Center Management
Call Monitoring
Call Tagging
Call Transcription
Computer Telephony Integration
Event Triggered Actions
File Transfer
Interaction Tracking
IVR
Recording
More features of Spiky.ai
Activity Tracking
AI/Machine Learning
Alerts/Notifications
Assessment Management
Automatic Transcription
Built-in Course Authoring
Calendar Management
Call Recording
Call Reporting
Call Tracking
Collaboration Tools
Commenting/Notes
Communication Management
Compliance Management
Contact Database
Contact Management
Content Library
Content Management
Conversation Intelligence
Correlation Analysis
CRM
CRM Integration
Customer Database
Customer Experience Management
Customizable Reports
Dashboard
Dashboard Creation
Data Management
Data Security
Data Visualization
Deal Management
Document Management
Drag & Drop
Email Alerts
Email Management
Email Tracking
Exception Reporting
Feedback Management
For Developers
Forecasting
For Sales Teams/Organizations
Gamification
Goal Setting/Tracking
Knowledge Base Management
Language Detection
Lead Capture
Lead Management
Lead Qualification
Learning Management
Learning Paths/Tracks
Meeting Management
Monitoring
Multi-Channel Communication
Multi-Channel Management
Multi-Language
Natural Language Processing
Natural Language Search
Onboarding
Opportunity Management
Performance Management
Performance Metrics
Pipeline Management
Pipeline Reports
Predictive Analytics
Prospecting Tools
Real-Time Analytics
Real-Time Reporting
Recommendations
Reporting/Analytics
Reporting & Statistics
Role-Based Permissions
Sales Pipeline Management
Sales Reports
Sales Trend Analysis
Search/Filter
Sentiment Analysis
Speech Recognition
Speech-to-Text Analysis
Statistical Analysis
Strategic Planning
Task Management
Third-Party Integrations
Training Management
Video Conferencing
Visual Analytics
"What If" Scenarios
Workflow Management

Spiky.ai Integrations

Salesforce Revenue Cloud

Zoho CRM

Salesforce Communications Cloud

Microsoft Outlook

Webex Suite

Pipedrive

See all 10 integrations

Spiky.ai User Reviews

Overall Rating

5.0

Ratings Breakdown

100%

Secondary Ratings

Ease of Use

5.0

Value for money

4.8

Customer support

5.0

Functionality

5.0

Have you used Spiky.ai and would like to share your experience with others?

Verified

Reviewer

Professional Training & Coaching

2-10 employees

Used weekly for free trial

Reviewed October 2023

Balanced conversations and seamless insights

The AI generated insights offer a thorough experience and perspective on engagement levels, pivotal moments and actionable items.

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

I am amazed by how Spiky enhances meeting analysis workflow. And also thanks to the talk ratios, I have become more mindful of my communication style.

Cons:

Got many features I don't really use, so if it had customized plan options it would be great.

Nadine B.

Verified reviewer

Hospital & Health Care

10000+ employees

Used weekly for less than 12 months

Reviewed October 2023

Amazing!!!!!!

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

Spiky.ai Review:I had a fantastic experience with Spiky.ai. This AI company truly stands out in the field. Their innovative solutions have greatly improved our business processes. The AI-powered tools they offer are robust and user-friendly, making it easy to integrate AI into our operations. The customer support has been exceptional, providing prompt assistance whenever we had questions or needed help. I highly recommend Spiky.ai to anyone looking to harness the power of AI for their business.

Cons:

No flaws for this great company. I recommend!

Ege K.

Verified reviewer

Consumer Services

10000+ employees

Used weekly for free trial

Reviewed September 2023

Amazing quality

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

Spiky.ai is extremely easy to use, has a great UI. Fact that it is easy to use, makes it great in my opinion as it saves my time everyday while allowing me to work efficiently.

Cons:

Spiky.ai has rivals that are free to use. While I do not support that every single program, app or tool to be fully free, it does create a bit of a challange for people. Spiky.ai is only beneficial if everyone around us are actively using it. Being a premium product, is going to slow its progress and will limit its range.

Aybüke S.

Verified reviewer

Consumer Goods

10000+ employees

Used weekly for less than 6 months

Reviewed September 2023

Revolutionizing Meetings

Personally, I was grappling with the time-consuming task of note-taking during meetings. Spiky.ai's accurate transcription service not only eliminated the need for manual note-taking but also provided me with detailed meeting transcripts that we could refer back to whenever needed. This alone saved me countless hours and improved overall productivity.

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

The summaries, transcripts, and provided insights were amazingly accurate, and the integration capabilities were above satisfactory.

Cons:

Some users may find that Spiky.ai has a bit of a learning curve, especially when it comes to customizing feedback and coaching settings. Providing more user-friendly guidance or tutorials could help mitigate this issue.

Showing 1 - 4 of 4 Reviews