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Voxco IVR

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Overview

Voxco IVR 2026: Benefits, Features & Pricing

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On this page
  • Overview
  • Pricing and Plans
  • Features
  • User Reviews

Overview

Voxco IVR
Voxco IVR
4.5
(2)

Pricing

Starting at $5,000.00 per year

About Voxco IVR

Voxco IVR is an automated voice response survey system that streamlines the delivery of self-completion surveys to a broad audience. It can operate on an inbound, outbound, or a flexible mixed method basis.

In survey mode, respondents can answer questionnaires at any time through the touchtone on their phone. In the messaging mode, the IVR system broadcasts messages to respondents. Voxco has clients in 30+ countries and offices in Canada/US, Europe & Australia.

Voxco IVR Screenshots

0
0

Voxco IVR Pricing and Plans

Starting price: $5,000.00 per year
Free Trial
Free Version

Basic

$5,000.00

per year

No plan information available

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    Voxco IVR Features

    • Popular features found in IVR
      Auto-Dialer
      Automatic Call Distribution
      Call Disposition
      Caller ID
      Call Monitoring
      Call Recording
      Multi-Channel Communication
      Reporting & Statistics
      Voice Mail
    • More features of Voxco IVR
      Activity Dashboard
      Activity Tracking
      Alerts/Notifications
      API
      Callback Scheduling
      Call Center Management
      Call List Management
      Call Logging
      Call Reporting
      Call Routing
      Call Scripting
      Call Tracking
      Call Transfer
      Campaign Management
      Chat/Messaging
      Computer Telephony Integration
      Contact Database
      Contact Management
      Customer History
      Customizable Reports
      Interaction Tracking
      IVR
      Live Chat
      Monitoring
      Multi-Channel Management
      Multiple Scripts
      Phone Key Input
      Predictive Dialer
      Queue Management
      Real-Time Analytics
      Real-Time Data
      Real-Time Monitoring
      Real-Time Notifications
      Real-Time Reporting
      SMS Messaging
      Survey/Poll Management
      Surveys & Feedback
      Text to Speech
      Third-Party Integrations
      Voice Customization

    Voxco IVR User Reviews

    Overall Rating

    4.5

    Ratings Breakdown

    5

    50%

    4

    50%

    3

    0%

    2

    0%

    1

    0%

    Secondary Ratings

    Ease of Use

    4.0

    Value for money

    4.5

    Customer support

    4.5

    Functionality

    4.5

    Have you used Voxco IVR and would like to share your experience with others?

    VR

    Verified
    Reviewer

    Used daily for less than 6 months

    Review source

    Reviewed May 2018

    very useful tool with voxco solution

    4

    the dropout rate is decreased in predectif dialing mode so in case there is no available operator in outbound operations the IVR takes the call and put the interviewer on hold

    Ratings Breakdown

    3
    Ease of use
    4
    Value for money
    4
    Customer support
    4
    Functionality
    icon
    Pros:
    the IVR improved our production especialy in cati surveys in case of sensetif questions the interviewers is redirected to the IVR and answer the questions before returning back to the phone operator
    Cons:
    a cloud version is not available at the moment it would be helpful for the vertual call center and in offshore operations

    Read More

    TR

    Terry R.

    Verified reviewer

    Market Research

    2-10 employees

    Used other for less than 2 years

    Review source

    Reviewed December 2020

    Voxco IVR - Modus Research

    5

    Have realized a cost-effective and fully integrated solution.

    Ratings Breakdown

    5
    Ease of use
    5
    Value for money
    5
    Customer support
    5
    Functionality
    icon
    Pros:
    Excellent answering machine detection. Ease of use. Cost-effective. Linkage with CATI and database. Ease of set-up. Superb support.
    Cons:
    Had some issues with reporting initially but these were overcome.

    Reasons for switching to Voxco IVR

    Functionality and linkages

    Read More

    Showing 1 - 2 of 2 Reviews

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