Expertflow Contact Center 2026: Benefits, Features & Pricing

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On this page

Overview
Pricing and Plans
Features
User Reviews

Overview

Expertflow Contact Center

No reviews yet

Pricing

Starting at $35.00 per year

About Expertflow Contact Center

The platform allows clients to call from their phone or from their Web browser by using WebRTC voice, video, and screen share. It also enables clients to contact users over any chat channel (SMS, FB Messenger, WhatsApp,..) with Hybrid Chat and automate with any Chatbot (Dialog flow, IBM Watson, Microsoft Bot Framework). Users are also provided with automated voice calls, ACD & skill-based routing, reporting, voice recording, and various integrations. It also supports CTI connectors that can embed CTI controls within CRM such as MS Dynamics, SAP, Oracle, Salesforce, and ServiceNow, etc. so that agents can handle calls without switching windows to check or update customer's profile.

Expertflow Contact Center Screenshots

Expertflow Contact Center Pricing and Plans

Starting price: $35.00 per year

Free Trial

Free Version

Basic

$35.00

per user, per year

No plan information available

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Expertflow Contact Center Features

Popular features found in Call Center
Caller ID
Call Logging
Call Monitoring
Call Recording
Call Routing
Call Scripting
Contact Management
CRM
Dashboard
IVR
Queue Management
Reporting/Analytics
More features of Expertflow Contact Center
Activity Dashboard
Agent Interface
Automated Routing
Automatic Call Distribution
Blended Call Center
Call Center Management
Call Reporting
Call Tracking
Call Transfer
Chatbot
Chat/Messaging
Computer Telephony Integration
Customer History
Customer Surveys
Customizable Reports
Feedback Management
Inbound Call Center
Live Chat
Multi-Channel Communication
Real-Time Analytics
Real-Time Monitoring
Real-Time Reporting
Reporting & Statistics
Social Media Integration
Surveys & Feedback