Uniphore 2026: Benefits, Features & Pricing

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Overview
Pricing and Plans
Features
User Reviews

Overview

Uniphore

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Pricing

Pricing available upon request

About Uniphore

Uniphore is disrupting an outdated customer service model and bridging the gap between humans and machines by focusing on conversations. It makes it possible for every voice on every call to be truly heard.

Uniphore is the global leader in Conversational Service Automation (CSA), which combines the power of artificial intelligence, automation technology and machine learning.

Uniphore Screenshots

Uniphore Pricing and Plans

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Free Version

Basic

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Uniphore Features

Popular features found in Help Desk
Access Controls/Permissions
Activity Dashboard
Alerts/Escalation
Automated Routing
Collaboration Tools
Macros/Templated Responses
Multi-Channel Communication
Real-Time Notifications
Reporting/Analytics
Self Service Portal
Service Level Agreement (SLA) Management
Workflow Management
More features of Uniphore
AI/Machine Learning
Audio Capture
Call Recording
Call Scripting
Call Tracking
Generative AI
Intent Recognition
Multi-Language
Natural Language Processing
Recording
Sentiment Analysis
Speech Recognition
Speech-to-Text Analysis