Botco.ai 2026: Benefits, Features & Pricing

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On this page

Overview
Pricing and Plans
Features
User Reviews

Overview

Botco.ai

4.8

(4)

Pricing

Starting at $1,990.00 per month

About Botco.ai

Botco.ai is a conversational platform that allows businesses to automate interactions with customers over web platforms, including Facebook Messenger, WeChat, Kik, Skype and Slack.

Intelligent chat platforms like Botco.ai enhance digital interactions, while also aiming to transform question-and-answer exchanges into actual sales conversations.

No matter what your prospective customers are looking for, a virtual assistant works to engage them in conversation and redirect them to the next stage of the sales funnel. With so many brands vying for the same leads, businesses should use every tool available to rise above the competition and secure the sale.

Botco.ai Screenshots

Botco.ai Pricing and Plans

Starting price: $1,990.00 per month

Free Trial

Free Version

Basic

$1,990.00

usage based, per month

No plan information available

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Botco.ai Features

Popular features found in Conversational AI Platform
Chatbot
Code-free Development
Intent Recognition
Live Chat
Multi-Language
Pre-Configured Bot
Speech Recognition
More features of Botco.ai
AI/Machine Learning
Chat Transcript
Contextual Guidance
CRM
Generative AI
Multi-Channel Communication
Natural Language Processing
Reporting/Analytics

Botco.ai User Reviews

Overall Rating

4.8

Ratings Breakdown

75%

25%

Secondary Ratings

Ease of Use

4.8

Value for money

4.5

Customer support

5.0

Functionality

4.8

Have you used Botco.ai and would like to share your experience with others?

Shane M.

Verified reviewer

Information Technology and Services

201-500 employees

Used daily for less than 2 years

Review source

Reviewed January 2022

A solution for assisting a large volume of consumers

- The support team at Botco.ai has our back and has been very responsive in all that we have needed to get the chatbot up and keeping things running smooth. We are very pleased!!

Ratings Breakdown

Ease of use

Customer support

Functionality

Pros:

- We are very impressed with the Botco.ai chatbot’s ability to assist with such a large volume of consumer’s in answering important questions and then if needed, route those consumers into our ticketing system for an agent to respond. - A key feature for us is that Botco.ai is a HIPAA-compliant platform which allows us to have meaningful conversations with consumers who are seeking vaccine information through MyIR (our vaccine record keeping app) and through multiple State health departments. - By using Botco.ai, we have been able to handle millions of consumer questions about vaccine records without always having to burden our call center. We are easily able make changes to conversations in real time, giving consumers the latest updates as vaccination information changes.

Cons:

- Unfortunately, Botco.ai has not yet been able to integrate into our ticketing support software and has only been able to send email responses to the system instead. The good news is that Botco is working with our IT folks to see if they can get integrated in. We look forward to that change.

Giuseppe P.

Verified reviewer

Management Consulting

Self-Employed

Used monthly for less than 6 months

Review source

Reviewed April 2023

Potente software di chatbot che può automatizzare le interazioni con i clienti tramite AI

Questo software di chatbot è stato testato per circa sei mesi per l'attività online di un cliente che necessitava di alleggerire il carico di lavoro del proprio customer care e ridurne i costi. La piattaforma, una volta configurata a dovere, si è rivelata estremamente efficace nell'assistere i clienti soprattutto nelle scelte basilari del configuratore online e nel comprendere gli strumenti più semplici, portandoli spesso in autonomia a conclusione del processo di acquisto senza necessità di ulteriore assistenza.

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

Piattaforma estremamente potente e stabile, ampie possibilità di configurazione, naturalezza di espressione del chatbot, elevata efficacia nel processo di acquisizione del cliente, capacità di alleggerire il lavoro di un customer care fisico.

Cons:

Nessun inconveniente tecnico riscontrato, considerata l'alta efficacia del sistema. I costi periodici possono risultare abbastanza consistenti per una piccola attività.

Reasons for choosing Botco.ai

Era già stato usato con successo da un collaboratore.

Mia T.

Verified reviewer

Health, Wellness and Fitness

1001-5000 employees

Used daily for less than 12 months

Review source

Reviewed June 2022

Botco.ai [botco.ai] meets our SaaS needs and helps us save lives!

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

Botco.ai [botco.ai] is a HIPAA-compliant platform which is extremely necessary for the substance abuse category. Their intelligent chat can handle multiple flows 24/7 simultaneously while guiding users through various funnels to generate positive returns from a MQL. This has allowed the platform to educate our users and quite literally save their lives while directing the ones who need help to the right place. Botco.ai [botco.ai]’s integrated dashboard also provides on-demand insights and data. Not only are we able to get consumer behavior insights, we identify trends to further improve the user experience. Botco.ai [botco.ai]’s customer support team is always ready and willing to help in a moment’s notice and I would highly recommend them!

Cons:

There are some capabilities such as a database of lead contacts and revenue goals that are on Botco.ai’s roadmap that are not live that will provide further enhancement to an already great product.

Hrvojka V.

Verified reviewer

Information Technology and Services

51-200 employees

Used daily for less than 2 years

Review source

Reviewed January 2022

Botco.ai is a great platform

Ratings Breakdown

Ease of use

Customer support

Functionality

Pros:

Botco.ai is a HIPAA-compliant platform which is crucial for our business, it allows us to provide complete and accurate guidance to our users. The Botco.ai integrated dashboard gives us invaluable analytics data. This allows us to not only understand consumer behavior, but also improve our user experience. Their customer support team is the best! They are always available to help and their expertise has been critical in creating effective workflows.

Cons:

The Botco team is currently working to improve the dashboard metrics to have a live view reporting key metrics. That is going to make the software even better.

Vendor Response

Hello Hrvojka! Thanks for your positive and constructive feedback! We are continuously working on the product to make it easier for you to use and to help you get more actionable insights to improve your business. Please always reach out to your customer success team with any questions or concerns, and thanks again for the kind words and for allowing Botco.ai to be a part of STCHealth's goal of connecting the entire healthcare ecosystem and building a path to a healthier future!

Replied January 2022

Showing 1 - 4 of 4 Reviews