textback.ai 2026: Benefits, Features & Pricing

Software Advice offers objective insights based on verified user reviews and independent product and market research. When our advisors match you to a software provider, we may earn a referral fee.

How Software Advice ensures transparency

Software Advice lists all providers across its website—not just those that pay us—so that users can make informed purchase decisions. Users can talk to our advisors for free to receive software recommendations matching their needs. Software providers pay us for sponsored profiles to reach users interested in their products.

How Software Advice verifies reviews

Software Advice carefully verified over 2 million reviews to bring you authentic software experiences from real users. Our human moderators verify that reviewers are real people and that reviews are authentic. They use leading tech to analyze text quality and to detect plagiarism and generative AI.

Independent research methodology

Researchers at Software Advice use a mix of verified reviews, independent research, and objective methodologies to bring you selection and ranking information you can trust. While we may earn a referral fee when you visit a provider through our links or talk to an advisor, this has no influence on our research or methodology.

Wondering if textback.ai is right for your organization?

Our SMS Marketing Software selection experts can help you in 15 minutes or less.

On this page

Overview
Pricing and Plans
Features
User Reviews

Overview

textback.ai

4.5

(2)

Pricing

Pricing available upon request

About textback.ai

textback.ai is not just an SMS platform, it teaches users the best marketing strategies for various industries. It helps users bulk send campaign messages and deliver results for clients.

With years of marketing and SMS campaign experience behind us we have not only built one of the most powerful campaign tools on the market. We are also perfectly placed to support your business and grow your revenue through best practices and targeted campaigns.

Many SMS platforms are not designed for volume - they simply can't cope with sending thousands of SMS per minute to various users across the world. Textback.ai is different. It was built specifically for this purpose and has been battle tested to ensure that it can get messages through to your customers.

We support your every step of the way in getting started with SMS marketing. Whether it is one off marketing campaigns, drip campaigns, 2-way messaging and much more. We have the tools and specialisms to enable you to reach your marketing goals.

Textback.ai has thousands of global routes through our partnerships with major networks and providers. This means that you can use just a single platform to run global campaigns which maximi...

textback.ai Screenshots

textback.ai Pricing and Plans

Starting price: Connect with an advisor for pricing

Free Trial

Free Version

Basic

Pricing available upon request

No plan information available

Confused about pricing? We've got you covered.

Get a personalized pricing breakdown tailored to your specific needs—no guesswork, no generic estimates.

textback.ai Features

Popular features found in SMS Marketing
2-Way Messaging
Campaign Planning
Campaign Scheduling
Communication Management
Contact Management
Engagement Tracking
Message Personalization
Mobile Coupons
Reporting/Analytics
Scheduled Messaging
Shortcodes
More features of textback.ai
Activity Dashboard
API
Automated Responses
Autoresponders
Campaign Management
Campaign Segmentation
Chat/Messaging
Contact Database
CRM
Customer Segmentation
Customizable Branding
Customizable Fields
Customizable Templates
Drip Campaigns
Interaction Tracking
Live Chat
Mass Texting
Reporting & Statistics
SMS Messaging
Text-to-Win
Third-Party Integrations

textback.ai User Reviews

Overall Rating

4.5

Ratings Breakdown

50%

Secondary Ratings

Ease of Use

5.0

Value for money

5.0

Customer support

4.5

Functionality

4.5

Have you used textback.ai and would like to share your experience with others?

Stan D.

Verified reviewer

Marketing and Advertising

2-10 employees

Used daily for less than 2 years

Review source

Reviewed February 2022

All-In Solution for (SMS) Data Management & Sending + In-Depth Analytics/Features

Overall experience has been very good, Textback has been the only sending platform I have actively used since we started and haven't stopped using since, we ran Australia, UK, US, Canada and France with Textback and results have been good so far. As for the account managers, they are always active and very friendly, whenever you have feedback or need help they will reply to you in a timely manner and find a suitable solution.

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

Textback is extremely easy to use and you can set up multiple accounts per geo, route, vertical (your preference), data management and storage is the beste I have seen so far in the industry with built-in data validation and carrier validation.

Cons:

Does not support API, after updates the software can have some bugs, but these are often resolved soon

Dan M.

Verified reviewer

Marketing and Advertising

2-10 employees

Used daily for more than 2 years

Review source

Reviewed February 2022

Best in class

The customer service team is excellent. You always feel supported and they go above and beyond to make sure any issue is resolved expediently.

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

Even if you are a novice with software applications, The Textback UI is very intuitive and is easy for anyone to learn quickly. It's robust functionality that is constantly being improved with cutting edge features is only exceeded by its unparalleled customer service. As a daily user of Textback for 2+ years, I highly recommend this product.

Cons:

Although it was very intuitive, building responder trees was the most challenging part of the learning curve. This was mostly because it was new functionality we had never worked with before. As Textback continues to build upon their service, detailed use-cases and examples in this facet of the software application will be extremely useful.

Showing 1 - 2 of 2 Reviews