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1CRM

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1CRM

1CRM 2026: Benefits, Features & Pricing

On this page
  • Overview
  • User Interface
  • Popular Alternatives
  • Pricing and Plans
  • Features
  • Integrations
  • User Reviews

Overview

1CRM
1CRM
4.3
(57)

Pricing

Starting at $15.00 per month

About 1CRM

1CRM is a cloud-based customer relationship management (CRM) solution that offers businesses features for managing sales, customer service and business operations. 1CRM combines a CRM system with order management feature to develop quotes, track orders, generate invoices and manage projects, resources, customer cases and human resources.

1CRM enables users to monitor sales pipelines and record a detailed history of interactions on leads, contacts and accounts and keep stakeholders up-to-date on accounts and informed on potential issues.

1CRM offers sales force automation, opportunity tracking, sales forecasting, calendar management, graphical dashboards, reporting and email integration. It integrates with third-party applications such as Google apps and Outlook. The QuickBooks Finance add-on module allows companies to gain a full view of their financial picture. Pricing is per user per month and is based on a number of accounts, targets and leads. Support is available through online forums, videos, phone and email.

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1CRM User Interface

0
0
1
2
3

1CRM Pricing and Plans

Starting price: $15.00 per month
Free Trial
Free Version

Cloud Service (Startup)

$15.00

per user, per month

Plan includes:

  • 1 GB/User Storage
  • 300 Accounts
  • 750 Targets/Leads/Contacts
  • Host Country Choice
  • Standard 1crm Feature Set
  • Support & Updates

Cloud Service (Startup+)

$23.00

per user, per month

Plan includes:

  • 1500 Targets/Leads/Contacts
  • 1 GB/User Storage
  • 600 Accounts
  • Host Country Choice
  • Standard 1crm Feature Set
  • Support & Updates

Cloud Service (Professional)

$33.00

per user, per month

Plan includes:

  • 2 GB/User Storage
  • Host Country Choice
  • Standard 1crm Feature Set
  • Support & Updates
  • Unlimited Accounts
  • Unlimited Targets/Leads/Contacts

Cloud Service (Enterprise)

$39.00

per user, per month

Plan includes:

  • 2.5 GB/User Storage
  • Extended 1crm Feature Set
  • Host Country Choice
  • Includes Support & Updates
  • Unlimited Accounts
  • Unlimited Targets/Leads/Contacts

On-Premise Software (Startup)

$0.00

flat rate

Plan includes:

  • 300 Accounts
  • 750 Targets/Leads/Contacts
  • No Support or Updates
  • Standard 1crm Feature Set

On-Premise Software (Startup+)

$17.00

per user, per month

Plan includes:

  • 1500 Targets/Leads/Contacts
  • 600 Accounts
  • Standard 1crm Feature Set
  • Support & Updates
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1CRM Features

  • Popular features found in CRM
    Calendar Management
    Customer Journey Mapping
    Email Management
    Quotes/Estimates
    Reporting/Analytics
    Sales Pipeline Management
    Segmentation
    Task Management
    Territory Management
    Workflow Management
  • More features of 1CRM
    Access Controls/Permissions
    Accounting
    Accounting Integration
    Activity Dashboard
    Activity Tracking
    Alerts/Notifications
    API
    Audit Trail
    Billing & Invoicing
    Calendar/Reminder System
    Calendar Sync
    Client Portal
    Collaboration Tools
    Configurable Workflow
    Contact Management
    Contract/License Management
    Credit Card Processing
    CRM
    Customizable Branding
    Customizable Fields
    Customizable Forms
    Customizable Reports
    Customizable Templates
    Dashboard
    Discount Management
    Document Storage
    Drag & Drop
    Email Marketing
    Email Templates
    Email Tracking
    Forecasting
    Interaction Tracking
    Internal Chat Integration
    Knowledge Base Management
    Lead Capture
    Lead Management
    Marketing Automation
    Mobile Access
    Mobile Alerts
    Multi-Currency
    Multi-Language
    Online Forums
    Opportunity Management
    Order Management
    Performance Metrics
    Pipeline Reports
    Product Catalog
    Projections
    Project Management
    Purchase Order Management
    Purchasing & Receiving
    Real-Time Notifications
    Referral Tracking
    Reminders
    Reporting & Statistics
    Role-Based Permissions
    Sales Forecasting
    Sales Reports
    Search/Filter
    Self Service Portal
    Social Media Integration
    Tagging
    Time & Expense Tracking

1CRM Integrations

iCloud
iCloud
Joomla
Joomla
Google Calendar
Google Calendar
Google Maps
Google Maps
Google Workspace
Google Workspace
GoTo Meeting
GoTo Meeting

See all 31 integrations

1CRM User Reviews

Overall Rating

4.3

Ratings Breakdown

5

56%

4

25%

3

16%

2

0%

1

4%

Secondary Ratings

Ease of Use

4.2

Value for money

4.3

Customer support

3.9

Functionality

4.0

ED
Eduardo D.

Verified reviewer

Telecommunications

2-10 employees

Used unspecified for more than 2 years

Review source

Reviewed June 2018

Great software that covers a lot of situations

5

Previously 4

Support is great. Questions are usually answered in a few hours. Updates work flawlessly. The developers are very fast at chasing bugs when they appear.

Ratings Breakdown

4
Ease of use
Previously 4
4
Functionality
Previously 4
icon
Pros:
I like how it integrates a lot of business processes into a single program. Everything is linked and you get all your information easily. This is not only a CRM, but it is close to a full ERP. It adds invoicing, financials, service support and a ton of other features. I find it specially useful to add my own templates for documents and the way I can create a full module without needing to program. It has also added an API that you can use to integrate with external software.
Cons:
Some areas are not as developed as others. Project management is a bit old, and it lacks some functionality that you can find in other software.

Read More

RG
Ron G.

Verified reviewer

Printing

2-10 employees

Used daily for free trial

Review source

Reviewed January 2024

Support is very bad

5

Ratings Breakdown

5
Ease of use
1
Customer support
5
Functionality
icon
Pros:
Easy to use. Easy to setup. Easy to implement.
Cons:
Any support questions are completely unanswered. Several days without a response. Absolutely no support.

Read More

JG
Julian G.

Computer Hardware

51-200 employees

Used daily for less than 12 months

Review source

Reviewed December 2017

Security certificate warning, basic lists inaccurate, clunky documents, HORRIBLE SUPPORT!

1

None. A net negative experience.

Ratings Breakdown

1
Ease of use
1
Value for money
1
Customer support
1
Functionality
icon
Pros:
It was meant to be a SaaS all-in-one (financial, inventory, crm, etc), but had fundamental flaws and was essential unworkable - and support are rude and unhelpful.
Cons:
We abandoned this software when we got a warning in our browser that the site was not safe. This is where we keep our critical business data, remember. Support? Ignore the warning and proceed. Really? That gives you an idea of how amateurish this software is, and how disdainful the company is, both their US hq and their German partner, Visual4 GmbH. Simple things like a list of countries, that you cannot add to, leaves off essentials like the UK and any variant (Britain, England, etc. Doesn't exist). The forms (orders, invoices, etc) were from the 80s and could not embed a logo properly (support didn't care - "try a square one". Um ... my logo is rectangular, even if your software doesn't like that), You can edit the forms, but the tool to do so is out of the 70s in terms of friendliness, and anyway there was only very limited functionality included anyway - all at an additional fee!!!

Read More

John's profile
John B.

Verified reviewer

Computer Software

2-10 employees

Used daily for more than 2 years

Review source

Reviewed September 2016

Simply the best CRM out there. Couldn't be happier.

5

Amazing product. I have been using 1CRM for years and it was a great decision for my business. I love everything about it especially the quality and the cost.

Ratings Breakdown

5
Ease of use
5
Value for money
5
Customer support
5
Functionality
icon
Pros:
The interface feels intuitive and the features are very robust. Every task feels organic and easy to use. Not to mention the cost is well below Salesforce or any other CRM that I was looking into.
Cons:
I wish 1CRM had live chat integration. Currently I have to manually record any support requests or interactions I have on there, so it'd be nice if it could do that automatically. I also wish 1CRM had an Android App. They just came out with one for iOS, so I hope Android will follow!

Read More

RD
Rushang D.

Marketing and Advertising

11-50 employees

Used daily for more than 2 years

Review source

Reviewed June 2018

Reasonable CRM software for small businesses

4

PRICE IS SUPERB, given the features they provide and usability. The campaign management and sales followup to marketing campaigns are really helpful for my business model. I am very satisfied with 1CRM and would strongly recommend it.

Ratings Breakdown

4
Ease of use
5
Value for money
3
Customer support
4
Functionality
icon
Pros:
Firstly, extremely good price and really good quote and invoice functions included within this CRM. It is very well suited for small and slightly medium-sized organizations. The customer service was surprisingly really quick and helpful during the time of incorporation
Cons:
I believe this is not a well confined CRM in the sense that's it too broad to be a CRM. It also includes Order Management, service and project management, which is really good but there should be an options to hide these features for the businesses that do not require this.

Read More

my
marcus y.

Verified reviewer

Computer Software

11-50 employees

Used daily for more than 2 years

Review source

Reviewed October 2017

Amazing support

5

Flexible, easy to use stable and excellent support. It is a well designed functional product with fantastic support

Ratings Breakdown

5
Ease of use
5
Value for money
5
Customer support
5
Functionality
icon
Pros:
The support from the developers is unmatched in the market. It seems that they must monitor their email 24*7. Easy to use, easy to customise. We have been using 1CRM for many years and credit it with having assisted us in building the business we have today.

Read More

SB
Sabrina B.

Verified reviewer

Management Consulting

2-10 employees

Used daily for less than 2 years

Review source

Reviewed December 2017

Functional & Easy To Use

5

Very simple to use and the customer service representatives are very knowledgeable and helpful.

Ratings Breakdown

5
Ease of use
5
Value for money
5
Customer support
5
Functionality
icon
Pros:
This CRM is simple to set up which is great for people who are not very tech-savvy. I like the available integrations for other systems we use on a daily basis. Definitely a great way to keep track of our clients.
Cons:
The only negative I would say is there are some fields that I would like to be available inside the contacts.

Read More

AN
Apple Jiene N.

11-50 employees

Used daily for less than 12 months

Review source

Reviewed January 2018

Easy and loaded with features

5

Ratings Breakdown

5
Ease of use
5
Functionality
icon
Pros:
The site is loaded with features. In fact, for the average person (IMO) it's overloaded and overcomplicated. You need to be fairly "techy" to know what half the stuff means and does. But it does appear to be rich in features. And it has a very basic app to go with it, which looked like it was a good work in progress.
Cons:
Customer service. It appears if you have problems the only person to speak with is the company owner. so it appears it's almost a one man show. We had many issues and ultimately canceled our subscription soon after starting, but not without problems with the company, hassle, disputes, and poor communication.

Read More

RW
Rickus W.

Computer Software

2-10 employees

Used daily for more than 2 years

Review source

Reviewed June 2018

Solid, User Friendly and Great for non-technical people

5

A Android App would be great!

Ratings Breakdown

5
Ease of use
4
Value for money
4
Customer support
5
Functionality
icon
Pros:
Overall everything. The new version 8 is fast, clean and just beautiful! I love the fact that I can convert between modules. Makes manual processes a thing of the past.
Cons:
Campaigns are a bit hard to use. I see there is no Android App. ( That would be beneficial for some. )

Read More

RN
Rekha N.

Verified reviewer

Government Administration

10000+ employees

Used daily for free trial

Review source

Reviewed April 2018

CRM

3

Ratings Breakdown

3
Ease of use
4
Value for money
4
Customer support
3
Functionality
icon
Pros:
Lightweight CRM with basic functionalities Easy to use and manage Some elements of mobile computing enabled
Cons:
Integration with customer Analytics is not very good Front end portal power would be added advantage

Read More

Showing 1 - 10 of 57 Reviews
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