Aavaz 2026: Benefits, Features & Pricing

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Overview
Pricing and Plans
Features
User Reviews

Overview

Aavaz

3.9

(4)

Pricing

Starting at $84.99 per month

About Aavaz

Aavaz is a call center software offers that offers an inbound, outbound and blended call center platform designed to be scalable. It includes a variety of functionality tailored to the individual requirements of marketing, sales, and customer support departments.

Aavaz is a cloud-based system that does not require on-site telephony infrastructure. It makes use of the business’s existing Internet connections and comes with an app for android mobile phones that allows remote employees to connect to the system regardless of their location.

The Aavaz system offers sophisticated dialer, PBX, IVR, voicemail and other standard call center functionality. It also includes functions to assist with agent training and performance reviews, such as Whisper, Barge and Listen-in. The software allows users to build their own scheduling system based on staff availability and weekly shift requirements.

Aavaz is suitable for businesses requiring only a few extensions but also scales up to include hundreds of users.

Aavaz Screenshots

Aavaz Pricing and Plans

Starting price: $84.99 per month

Free Trial

Free Version

Basic

$84.99

per month

No plan information available

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Aavaz Features

Popular features found in Call Center
Caller ID
Call Logging
Call Monitoring
Call Recording
Call Routing
Call Scripting
Contact Management
CRM
Dashboard
IVR
Queue Management
Reporting/Analytics
More features of Aavaz
Alerts/Escalation
Automatic Call Distribution
Blended Call Center
Campaign Management
Computer Telephony Integration
Inbound Call Center
Manual Dialer
Monitoring
Outbound Call Center
Predictive Dialer
Progressive Dialer
Voice Mail

Aavaz User Reviews

Overall Rating

3.9

Ratings Breakdown

50%

Secondary Ratings

Ease of Use

3.6

Value for money

3.7

Customer support

5.0

Functionality

4.8

Have you used Aavaz and would like to share your experience with others?

Allison D.

Real Estate

Used unspecified for less than 2 years

Review source

Reviewed August 2015

Excellent Call Center Software. It was a game changer for us!

Ratings Breakdown

Ease of use

Customer support

Functionality

Pros:

Great integration with Twilio without any issues. It was also very easy to customize our campaign when we don't have a very common call center structure or product. Reports function is extremely helpful in keeping an eye on our call team.

Cons:

It was initially a little harder than other on line software to figure out for the non tech savvy.

Leilani Grace D.

1001-5000 employees

Used daily for less than 6 months

Review source

Reviewed July 2018

Aavaz on the Rush!

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

this is efficient with small businesses online and in the call center industry. It is easy to use and hassle free.

Cons:

it only has a 7 day free trial which I hope they can extend at some point so we can enjoy the full benefits of the service

Verified

Reviewer

Computer Software

11-50 employees

Used daily for less than 2 years

Review source

Reviewed March 2022

A good call center suite for sales and marketing team

As part of outbound sales, Aavaz was used as a call center for making foreign calls. It was quite beneficial in terms of integrating with the CRM and carrying out the sales process's calling actions. Its features helped people save time and overcome recording issues.

Ratings Breakdown

Ease of use

Value for money

Functionality

Pros:

The Aavaz's most appealing feature is its progressive and predictive dialers. It eliminates the time spent waiting for an answer, and it saves a significant amount of time. Call recording is done so that it is simple to go back and review previous calls in order to learn from past mistakes. Integration with SugarCRM was simple to set up and utilize.

Cons:

Performance of the call Hanging problems Need more call outcome options and it should be easily customizable

Jennifer D.

2-10 employees

Used monthly for less than 12 months

Review source

Reviewed April 2018

Say goodbye to dropped calls!

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

I cannot say enough about the Preview Dialing feature included here - what an excellent tool to help facilitate transactions/conversation with the clients. Saves me the time from having to review case by case before reaching out directly.

Cons:

Set-up was confusing at first but once the system was up and running, the navigation proved to be very user-friendly.

Showing 1 - 4 of 4 Reviews