ClickDimensions 2026: Benefits, Features & Pricing

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On this page

Overview
Pricing and Plans
Features
User Reviews

Overview

ClickDimensions

3.6

(31)

Pricing

Starting at $499.00 per month

About ClickDimensions

ClickDimensions is a marketing automation software solution. It is natively created for and built in Microsoft Dynamics 365 to help marketers attract leads, close sales and engage customers.

ClickDimensions’ campaign automation allows businesses to build multi-channel and automated campaigns using a drag-and-drop interface. Email marketing helps businesses create and send bulk HTML emails with all send, open, click and bounce data reporting at an aggregate and individual level. Web form helps in collecting data of visitors and linking it with CRM records while event management helps in tracking contacts and leads registrations. Additionally, it integrates with GoToWebiner, WebEx and Cvent.

ClickDimensions’ features include campaigns automation, email marketing, web form creation, event management, web intelligence, lead scoring and landing pages.

ClickDimensions is available for a free demo and is available on a monthly subscription basis.

ClickDimensions Screenshots

ClickDimensions Pricing and Plans

Starting price: $499.00 per month

Free Trial

Free Version

Basic

$499.00

flat rate, per month

Plan includes:

Email Marketing
Email Volume Starting at 50000 Per Year
Image Storage 400 MB
Inbox Previews at 25 Per Month
Marketing Calendar
Social Marketing
Subscription Management
Unlimited Contacts
Unlimited Users
Web Forms

Business

$699.00

flat rate, per month

Plan includes:

1 GB Image Storage
Campaign Automation
Email Marketing
Email Volume Starting at 200000 Per Year
Event Management
Inbox Previews at 50 Per Month
Landing Pages
Lead Scoring
Marketing Calendar
SMS Messaging

Premier

$1,299.00

flat rate, per month

Plan includes:

2gb Image Storage
Campaign Automation
Email Marketing
Email Volume Starting at 400000 Per Year
Event Management
Inbox Previews at 100 Per Month
Intelligent Dashboard
Landing Pages
Lead Scoring
Marketing Calendar

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ClickDimensions Features

Popular features found in Email Marketing
A/B Testing
Autoresponders
Campaign Analytics
Campaign Scheduling
CAN-SPAM Compliance
Contact Management
Customer Segmentation
Email Tracking
Event Triggered Actions
Subscriber Management
WYSIWYG Editor
More features of ClickDimensions
API
CRM
Customer Surveys
Drip Campaigns
Dynamic Content
Email Marketing
For Insurance Industry
Image Library
Landing Pages/Web Forms
Lead Management
Lead Qualification
Lead Scoring
List Management
Marketing Automation
Mobile Optimization
Reporting/Analytics
ROI Tracking
Sales Pipeline Management
Social Marketing
Template Management
Website Visitor Tracking

ClickDimensions User Reviews

Overall Rating

3.6

Ratings Breakdown

35%

19%

26%

13%

Secondary Ratings

Ease of Use

3.4

Value for money

3.5

Customer support

3.4

Functionality

3.5

Tyler S.

Verified reviewer

Electrical/ Electronic Manufacturing

1001-5000 employees

Used daily for less than 6 months

Review source

Reviewed September 2020

ClickDimensions Review

It is a really in-depth Marketing Automation solutions that has plenty of features that I haven't always seen from other similar platforms. On top of landing pages, emails, social media which almost everyone has, they include surveys, text campaigns, really in-depth analytics, and more. It has it slight differences from other CRM's I've used, but I enjoy it.

Ratings Breakdown

Ease of use

Functionality

Pros:

I love the different ways you can go about building emails and landing pages, you basically don't need to know coding to build a high-quality email or landing page!

Cons:

I wish there was an option, like Hubspot has, that you can build a pop-up form and simply enter what URL you want it to show up on and just like that you have a form. Everything on ClickDimensions requires an embed code and that's it.

Reasons for switching to ClickDimensions

Company already had Dynamics, so we started using ClickDimensions.

Virginia G.

Verified reviewer

Insurance

11-50 employees

Used daily for more than 2 years

Review source

Reviewed October 2023

Email Is Main Function

Overall it does what we need it to do which is track sent emails.

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

The email part of this platform work great and delivers as promised. Email tracking and stats are a plus and needed to keep ahead of the competition.

Cons:

The rest of the features seem like they are secondary to email function. SMS features and Marketing backend need a lot of work.

Sean O.

Verified reviewer

Marketing and Advertising

11-50 employees

Used daily for more than 2 years

Review source

Reviewed March 2020

ClickDimensions does not meet even basic standards as a product or company

The company is clearly focused on growing all the areas of the product, but fails to support the existing functionality. It was evident that the dependence on Microsoft is their current asset for winning business, but that will change. That's when this company will have to stand on its merits of support and product performance. I suspect they will not be successful at that time. What you have read in areas of these reviews regarding their support team and lack of knowledge, is absolutely true. We wasted countless hours re-educating their own team to only have no resolution.

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

It is closely integrated with Microsoft Dynamics. While this is a plus, it is also why ClickDimensions fails to provide great support. There is a constant challenge between the information available in CD and Dynamics and this becomes a massive hurdle in getting support.

Cons:

Lack of consistent functionality was a major issue. We had exceptional problems with the product. It repeatedly would not perform the way expected, and working with their support teams was not at all a positive experience. We would be 'escalated' to another team repeatedly, yet no resolution. And, then we would be starting all over. They were not at all proactive about researching the issues or testing. They placed all the responsibility on the client, even though it was proven over and over again that something was not working. In our case, nearly 20% of our substantial email lists were not even being selected to send. On the Dynamics side it was definitely functioning right.

Reasons for choosing ClickDimensions

Integration with Microsoft Dynamics and development team directive at client location.

Reasons for switching to ClickDimensions

It was a necessary change due to the client adopting Microsoft Dynamics as their core platform. Ironically, 2 years later, the client will continue to use Dynamics, but we have received glowing approvals to move back to Salesforce and Marketing Cloud. The experience with the product and customer service is night and day.

Ty C.

Verified reviewer

Paper & Forest Products

10000+ employees

Used daily for more than 2 years

Review source

Reviewed November 2019

Very powerful marketing automation tool

My overall experience with this product is great. The support is surprisingly helpful and available during normal business hours. It's always a real person and they can always get your sorted out quick if you have an issue. At their price point there really isn't any reason not to at least try it and see what you can get out of it.

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

I have used this tool for a very long time and seen it evolve and consistently improve over the years. I personally love the forms provided by this suite. They are very easy to customize for other uses besides a contact/lead submission. The campaign automation engine/UI is satisfying to work with and supplies all functionality one would need. Cost for this tool is very competitive as well. You aren't charge for storage of images or any of the "extras" but only for the quantity of emails sent.

Cons:

I really wish there was a way to emulate Outlook (desktop) when testing email HTML/CSS. I haven't personally worked with any marketing software that can sufficiently expose all the antiquated CSS blemishes that come with Outlook desktop but a little intellisense to help highlight when you are using a class that is prohibited would be incredible.

Christian S.

Verified reviewer

Computer Software

51-200 employees

Used daily for more than 2 years

Review source

Reviewed February 2021

Best in Class Marketing Automation for Dynamics 365

Clickdimensions is a very valuable solution for us. We use it to automate many of our marketing activities and launch our campaigns. The support from the Customer Success Team is good and we get immediate help if we have any problems.

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

The full native integrated Marketing Automation within Dynamics 365 is very powerful. Email Marketing, Social Media Marketing, Surveys, Events e.g.. CD updated a lot of the tools / features during the last month and now their are really nice!

Cons:

The Segmentation and Lead Scoring Model could be updated. This are very important tools for the Marketing Automation.

Reasons for choosing ClickDimensions

Performance, Price/performance ratio, Innovation, Social Media Marketing.

Karen C.

Verified reviewer

Information Technology and Services

11-50 employees

Used other for more than 2 years

Review source

Reviewed February 2020

Cons offset the Pros

Last year they came up with Account reps that were suppose to provide health checks and we are still waiting on ours for 2019. Turnover is a problem. Tier 1 support is inadequately trained and other tiers are inadequately staffed and sometimes inadequately trained. We tried to work with them, we really tried, but in the end it was just too time consuming and difficult to get a stable working product.

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

Integrated with Dynamics 365. Appeared to have all the features we needed. Allowed us to consolidate our email marketing.

Cons:

Stability issues, Support issues, Consistency issues, Accuracy issues. We spent more time working on issues than using the product.

Reasons for switching to ClickDimensions

Integration with Dynamics 365. We don't recommend anyone else base their decision on this factor.

Verified

Reviewer

Used daily for more than 2 years

Review source

Reviewed March 2018

Great product for Microsoft Dynamics 365/CRM integration

Full service marketing automation solution. Helped with Cvent connection. We used to have marketing software and events software databases separately . Now we have 3 in 1 solution - thanks to ClickDimentions.

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

Great customer service!!! ClickDimentions is integrated with Microsoft CRM plus we connected our event's software Cvent. It's amazing! Now, we can see our event participation, marketing communications by contact in our CRM - ALL in ONE PLACE. Highly recommend ClickDimentions! This is the full service marketing automation solution.

Cons:

Clickdimentions has a lot of updates. We had a few glitches last year, but it got fixed and works fine.

Skott M.

Verified reviewer

Financial Services

51-200 employees

Used daily for less than 12 months

Review source

Reviewed May 2019

Less than adequate

I’m very disappointed and feel Microsoft oversold the product and it’s ability to meet our needs.

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

The only upside to this software is the direct integration into Microsoft dynamics. Of course, it is only good if you’re currently using Microsoft The only upside to this software is the direct integration into Microsoft dynamics. Of course, this is only good if you’re currently using Microsoft as your CRM S your CRM. Even better is a clunky connector with many limitations .

Cons:

The software has a steep Steep learning curve And it’s not as intuitive as other marketing automation software. In a high output Department efficiency is key. Setting up a string of communications with accompanying lading pages should not consume more than an hour depending on the number of emails This software is at best double the time to implement a similar campaign as competitors.

Verified

Reviewer

Insurance

51-200 employees

Used daily for less than 2 years

Review source

Reviewed November 2018

Dynamics automations continuously fails and support staff is

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

The pros is that it's the lowest cost solution for native integration with Microsoft Dynamics

Cons:

At first, ClickDimensions seemed like a great software for the price. However, once you open the hood and start using the software, you will find issues with different parts of the system. We have worked with support for over a year now and all we don't receive any resolutions. We keep hearing that it's a "known bug that our development is working to resolve with Urgency" but there doesn't seem to be much urgency. So now we pay for features that don't necessarily work (automations).

Kamil B.

Verified reviewer

Information Technology and Services

51-200 employees

Used daily for less than 2 years

Review source

Reviewed December 2019

Seamless symbiosis within Dynamics 365

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

Delivers what is desired - content creation and automation Part of Microsoft 365 (as an App into Microsoft Dynamics 365 for Sales) Replaces proprietary solutions like Mailchimp, Typeforms etc. Sweet ratio price/added value Amazing informational ecosystem - you can read and watch everything about ClickDimensions

Cons:

Bit longer learning curve At this time not fully turned on new UI

Reasons for choosing ClickDimensions

ClickDimensions is lush! More intuitive, more mature, fits to your hands once you choose it.

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