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ClickDimensions

ClickDimensions 2026: Benefits, Features & Pricing

On this page
  • Overview
  • User Interface
  • Popular Alternatives
  • Pricing and Plans
  • Features
  • User Reviews
  • Popular Comparisons

Overview

ClickDimensions
ClickDimensions
3.6
(31)

Pricing

Starting at $499.00 per month

About ClickDimensions

ClickDimensions is a marketing automation software solution. It is natively created for and built in Microsoft Dynamics 365 to help marketers attract leads, close sales and engage customers.

ClickDimensions’ campaign automation allows businesses to build multi-channel and automated campaigns using a drag-and-drop interface. Email marketing helps businesses create and send bulk HTML emails with all send, open, click and bounce data reporting at an aggregate and individual level. Web form helps in collecting data of visitors and linking it with CRM records while event management helps in tracking contacts and leads registrations. Additionally, it integrates with GoToWebiner, WebEx and Cvent.

ClickDimensions’ features include campaigns automation, email marketing, web form creation, event management, web intelligence, lead scoring and landing pages.

ClickDimensions is available for a free demo and is available on a monthly subscription basis.

Wondering if ClickDimensions is right for your organization?

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ClickDimensions User Interface

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ClickDimensions Pricing and Plans

Starting price: $499.00 per month
Free Trial
Free Version

Basic

$499.00

flat rate, per month

Plan includes:

  • Email Marketing
  • Email Volume Starting at 50000 Per Year
  • Image Storage 400 MB
  • Inbox Previews at 25 Per Month
  • Marketing Calendar
  • Social Marketing
  • Subscription Management
  • Unlimited Contacts
  • Unlimited Users
  • Web Forms
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Business

$699.00

flat rate, per month

Plan includes:

  • 1 GB Image Storage
  • Campaign Automation
  • Email Marketing
  • Email Volume Starting at 200000 Per Year
  • Event Management
  • Inbox Previews at 50 Per Month
  • Landing Pages
  • Lead Scoring
  • Marketing Calendar
  • SMS Messaging
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Premier

$1,299.00

flat rate, per month

Plan includes:

  • 2gb Image Storage
  • Campaign Automation
  • Email Marketing
  • Email Volume Starting at 400000 Per Year
  • Event Management
  • Inbox Previews at 100 Per Month
  • Intelligent Dashboard
  • Landing Pages
  • Lead Scoring
  • Marketing Calendar
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ClickDimensions Features

  • Popular features found in Email Marketing
    A/B Testing
    Autoresponders
    Campaign Analytics
    Campaign Scheduling
    CAN-SPAM Compliance
    Contact Management
    Customer Segmentation
    Email Tracking
    Event Triggered Actions
    Subscriber Management
    WYSIWYG Editor
  • More features of ClickDimensions
    API
    CRM
    Customer Surveys
    Drip Campaigns
    Dynamic Content
    Email Marketing
    For Insurance Industry
    Image Library
    Landing Pages/Web Forms
    Lead Management
    Lead Qualification
    Lead Scoring
    List Management
    Marketing Automation
    Mobile Optimization
    Reporting/Analytics
    ROI Tracking
    Sales Pipeline Management
    Social Marketing
    Template Management
    Website Visitor Tracking

ClickDimensions User Reviews

Overall Rating

3.6

Ratings Breakdown

5

35%

4

19%

3

26%

2

6%

1

13%

Secondary Ratings

Ease of Use

3.4

Value for money

3.5

Customer support

3.4

Functionality

3.5

VR
Verified
Reviewer

Facilities Services

201-500 employees

Used weekly for less than 2 years

Review source

Reviewed March 2019

Awesome marketing automation for Dynamics

4

Good experience, very good support, and great tools. Also, the value was better compared to some of the alternatives.

Ratings Breakdown

5
Ease of use
4
Value for money
3
Customer support
5
Functionality
icon
Pros:
There are a ton of useful tools that come with this automation tool that lives right inside Dynamics. Son many, that we didn't properly utilize all of them. One of my favorites was the ability to create email templates and nurtures series that any CRM user could send to a contact.
Cons:
For us, we had too many compatibility issues between Click Dimensions and CRM. Led to a lot of hours logged with support trying to figure out why things weren't working. It eventually became too much of an issue. Also, I wanted an email automation tool where I could easily loop nurtures without having to create a custom workflow in CRM.

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Ashley's profile
Ashley P.

Verified reviewer

Used daily for less than 2 years

Review source

Reviewed July 2018

Some intuitive features, others require extensive training.

4

Ratings Breakdown

3
Ease of use
4
Value for money
3
Customer support
3
Functionality
icon
Pros:
-I like the form feature. The capability to create forms and capture and map information directly into our CRM makes collecting leads very simple. -Email template builder is decent and has good personalization options that can be pulled from CRM fields. -Campaign automation builder has great potential and currently has many great uses for sending out automated emails to clients or potential clients.
Cons:
-Drag and drop landing page builder is not equipped to make sites mobile responsive. Only way to make mobile responsive is to build your own site in HTML and upload into CD. -Uploading images and CSS/JS/etc code to build your own HTML page is a pain. Have to go through other builders to accomplish the upload. There is not one location outside of a builder to achieve this. -Domains are not secure through CD unless you use the ClickDimensions domain name. This means that any landing pages that I build with forms for customers to fill out, there is no secure icon in the URL bar and they are not secure. Even if we use a purchased domain name that would otherwise be secure. This leaves me feeling that users will not fill out our forms because they do not want to put their personal information on an unsecured form/page. -Lots of small technical glitches.

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MS
Mark S.

Verified reviewer

Financial Services

201-500 employees

Used daily for more than 2 years

Review source

Reviewed December 2016

Solid Marketing Platform for Dynamics CRM

3

We use ClickDimensions for our marketing platform within our Microsoft Dynamics CRM system. We utilize the email campaigns, posted forms, page visit tracking, surveys, and other marketing-based features within our CRM application. Overall, ClickDimensions is a very solid platform that is easy to implement and use. The drawbacks to the application are minimal for our organization, although we can see how these issues could affect other companies that use ClickDimensions. Our experience with ClickDimensions has been mostly positive, though.

Ratings Breakdown

4
Ease of use
5
Value for money
4
Customer support
3
Functionality
icon
Pros:
ClickDimensions is completely integrated with Microsoft Dynamics CRM, so if you use Dynamics, this marketing platform is a great fit. It is also fairly easy to use and has a good amount of features that a marketing team can benefit from. For the money, ClickDimensions is a tremendous value to a company using Dynamics CRM.
Cons:
ClickDimensions is only compatible with Microsoft Dynamics CRM, so if you end up moving to a different CRM application, you won't be able to use ClickDimensions for your marketing functions. Although ClickDimensions provides all of the necessary marketing features our company needs, they are somewhat limited on their features compared to other marketing platforms.

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VR
Verified
Reviewer

Information Technology and Services

11-50 employees

Used weekly for less than 2 years

Review source

Reviewed July 2019

Confusing, not user friendly, but once you get it figured out, it works pretty well

4

We're using it actively, but things just break for no reason sometimes.

Ratings Breakdown

2
Ease of use
3
Value for money
2
Customer support
3
Functionality
icon
Pros:
I like the ability to create, send, and track email marketing, but it's so hard to learn the platform, and the support is pretty lacking.
Cons:
when I get support, there's 2-3 different ways to do things, and no one seems to agree on the best way.

Reasons for choosing ClickDimensions

price and integration with MS Dynamics CRM

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VR
Verified
Reviewer

11-50 employees

Used weekly for more than 2 years

Review source

Reviewed July 2018

Great integration with Microsoft Dynamics

5

Better insights into marketing effectiveness

Ratings Breakdown

4
Ease of use
5
Value for money
5
Customer support
4
Functionality
icon
Pros:
I love that it is built directly in Dynamics CRM so that I don't have to learn a new user interface just to handle the marketing for our business.
Cons:
I don't have anything bad to say. It is a great product and will continue using it for a long time.

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VR
Verified
Reviewer

Biotechnology

501-1000 employees

Used weekly for more than 2 years

Review source

Reviewed March 2019

Painful Customer support

3

We use ClickDimensions to send out service bulletins, new technology announcements, invitations etc.

Ratings Breakdown

4
Ease of use
3
Value for money
2
Customer support
3
Functionality
icon
Pros:
It is better than sending emails through Outlook but only marginally. I do like the to see the click rates and who has opened the email.
Cons:
The thing I like the least about this software is their customer support. Support is stateside but in this case that does not make it better. ClickDimensions does not have phone support, and their chat support is very limited. Their customer support is the painful process of sending an email back and forth, often answering the same questions for them multiple times. Two or three hours can go by between responses even though you responded to their question just moments after they sent you the email. It would not be that bad if they stayed on the ticket and responded immediately, but they don't.

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VR
Verified
Reviewer

Biotechnology

51-200 employees

Used daily for less than 2 years

Review source

Reviewed December 2018

Does not work as described

3

Use CD as our email marketing software

Ratings Breakdown

3
Ease of use
2
Value for money
3
Customer support
2
Functionality
icon
Pros:
Somewhat easy to use, able to use HTML or WYSWYG to create campaigns
Cons:
Many features don’t work properly and customer support just gives workarounds

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VR
Verified
Reviewer

Computer Software

51-200 employees

Used daily for less than 12 months

Review source

Reviewed January 2019

Integration to CRM great, functionality not so great

3

Ratings Breakdown

3
Ease of use
3
Value for money
3
Customer support
3
Functionality
icon
Pros:
The native integration to our CRM is great for list management and tracking of email stats for contacts.
Cons:
The design features are limited unless you can write in code. There was a new email designer released, but still not very advanced.

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VR
Verified
Reviewer

Computer Software

51-200 employees

Used daily for less than 2 years

Review source

Reviewed April 2019

Integration into Microsoft Dynamics is what saves it

3

Ratings Breakdown

3
Ease of use
3
Customer support
2
Functionality
icon
Pros:
The drag and drop editor is easy to use and mostly intuitive.
Cons:
The interface is clunky, the landing pages look outdated and the campaign "automation" is often riddled with bugs and doesn't end up being very automated.

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VR
Verified
Reviewer

Computer Software

51-200 employees

Used monthly for less than 12 months

Review source

Reviewed November 2019

Mail tool

3

For my purpose it is good tool and i have no issues with it.

Ratings Breakdown

3
Ease of use
4
Functionality
icon
Pros:
I like how it is integrated into Dynamics CRM, without any click to another application I can do all.
Cons:
I miss sometimes more powerfull templates and some features from other similar applications like kentico automation etc.

Read More

Showing 1 - 10 of 31 Reviews

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