Complaints Pro 2026: Benefits, Features & Pricing

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Overview
Pricing and Plans
Features
User Reviews

Overview

Complaints Pro

4.5

(2)

Pricing

Starting at $100.00 per month

About Complaints Pro

Compliants Pro is a cloud-based complaint management platform, which enables businesses to handle customer and quality assurance issues.

Using Complaints Pro, organizations can identify the root cause of complaints and access communications including sent/received emails, logged phone calls and SMS from within a unified platform. Managers can collaborate with team members, suppliers and partners to facilitate quick resolution across issues.

Complaints Pro is available on monthly subscriptions and support is extended via phone, email and other online measures.

Complaints Pro Screenshots

Complaints Pro Pricing and Plans

Starting price: $100.00 per month

Free Trial

Free Version

Basic

$100.00

per user, per month

No plan information available

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Complaints Pro Features

Popular features found in Complaint Management
Alerts/Escalation
Corrective and Preventive Actions (CAPA)
Email Management
Feedback Management
Interaction Tracking
Issue Tracking
Live Chat
Prioritization
Quality Assurance
Self Service Portal
Support Ticket Management
More features of Complaints Pro
Case Management
Customer Complaint Tracking
Forms Management
Routing
Social Media Monitoring
Survey/Poll Management

Complaints Pro User Reviews

Overall Rating

4.5

Ratings Breakdown

50%

Secondary Ratings

Ease of Use

4.5

Value for money

4.0

Customer support

5.0

Functionality

4.5

Have you used Complaints Pro and would like to share your experience with others?

Verified

Reviewer

Financial Services

51-200 employees

Used weekly for free trial

Review source

Reviewed February 2019

Great enterprise level complaint mgmt

Ratings Breakdown

Ease of use

Functionality

Pros:

Integrates well with salesforce, easy to train on

Cons:

the price was a little much but definitely high quality program

Conrad K.

Verified reviewer

Used daily for less than 6 months

Review source

Reviewed July 2018

We needed something to keep track of complaints and Complaints Pro was everything we needed.

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

It's very important to us to keep strong relationships with our customers and Complaints Pro helps us very much. It's very easy to be able to put everything into this program for our team to review and look back on at a later time.

Cons:

As time goes on, I believe Complaints Pro will continue updating their software. Some new updates would be fantastic!

Showing 1 - 2 of 2 Reviews