Humach 2026: Benefits, Features & Pricing

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On this page

Overview
Pricing and Plans
Features
User Reviews

Overview

Humach

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Pricing

Pricing available upon request

About Humach

Humach is a cloud-based call center solution that provides plug and play customer service functionalities to businesses across various industry verticals such as health care, retail, financial services, consumer products and more. Key features include live chat, surveys and feedbacks, a help desk and more.

Humach’s Advanced Analytics and Real-Time Dashboard features can be used as-is or can be customized by the users to include multiple key perfromance indicators. Together with Humach's open and published APIs, the user interface can be customized by the users according to their business requirements.

Using automation, global queuing and advanced call routing, Humach provides users features such as interactive voice response (IVR), delivery to different endpoints, access to agents in multiple locations, skill-based routing and the option for self-service.

Services are offered on a monthly subscription basis that includes support via phone, email and an online knowledge base.

Humach Screenshots

Humach Pricing and Plans

Starting price: $75.00

Free Trial

Free Version

Basic

$75.00

No plan information available

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Humach Features

Popular features found in Call Center
Caller ID
Call Logging
Call Monitoring
Call Recording
Call Routing
Call Scripting
Contact Management
CRM
Dashboard
IVR
Queue Management
Reporting/Analytics
More features of Humach
Activity Dashboard
Activity Tracking
Alerts/Notifications
API
Auto-Dialer
Automatic Call Distribution
Blended Call Center
Callback Scheduling
Call Center Management
Call Disposition
Call List Management
Call Reporting
Campaign Management
Chatbot
Chat/Messaging
Computer Telephony Integration
Contact Database
Customer History
Customer Support
Customizable Reports
Inbound Call Center
Knowledge Base Management
Lead Capture
Live Chat
Monitoring
Outbound Call Center
Predictive Dialer
Pre-recorded Messages
Real-Time Analytics
Real-Time Data
Real-Time Monitoring
Real-Time Notifications
Real-Time Reporting
Recording
Reporting & Statistics
SMS Messaging
Survey/Poll Management
Surveys & Feedback
Text to Speech