illumin 2026: Benefits, Features & Pricing

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Overview
Pricing and Plans
Features
User Reviews

Overview

illumin

5.0

(1)

Pricing

Pricing available upon request

About illumin

Illumin is a knowledge & research management system which simplifies collecting, recording, quantifying and precision queries and answers.

illumin is customizable for unique reference workflows, it builds a comprehensive and searchable database to easily share with others. Perfect for knowledge and research management!

illumin Screenshots

illumin Pricing and Plans

Starting price: Connect with an advisor for pricing

Free Trial

Free Version

Basic

Pricing available upon request

No plan information available

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illumin Features

Popular features found in Knowledge Base
Feedback Management
Multi-Language
Rich Text Editor
Self Service Portal
More features of illumin
API
Catalog Management
Commenting/Notes
Content Library
Customizable Branding
Customizable Templates
Dashboard
Document Storage
Drag & Drop Editor
Email Alerts
Knowledge Management
Reporting/Analytics
Reporting & Statistics
Templates
User Management

illumin User Reviews

Overall Rating

5.0

Ratings Breakdown

100%

Secondary Ratings

Ease of Use

5.0

Value for money

5.0

Customer support

5.0

Functionality

5.0

Have you used illumin and would like to share your experience with others?

Eric G.

Verified reviewer

Non-Profit Organization Management

51-200 employees

Used daily for more than 2 years

Review source

Reviewed August 2019

Couldn't do my job without Illumin

Illumin provides a means to bring an extra level of reference service. My users like the ease of browsing and the Knowledge base bibliographies section of illumin is a huge hit with them.

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

I had a staff of 3 that was reduced to just me. Illumin made sure that all reference requests were captured and answered; while making the information found to answer the question available for future requests. Moreover, I am able to generate bibliographies from these answered reference requests which are browsable through a hierarchical category thesaurus as well as keyword searchable.

Cons:

I usually provide a bespoke level of service to my requesters. While illumin has a good finished product, there are times that I would like that extra gloss. I have been told how I provide a very bespoke level of service

Reasons for choosing illumin

Customer and technical support with Softlink's Liberty product.

Vendor Response

Hello Eric, Thank you so much for taking the time to review illumin and provide us with your feedback. Softlink is very proud of illumin and we are delighted it has proved to be of great benefit to you as you manage a significant workload as a solo librarian. We look forward to continuing a great partnership with you as illumin, like all innovative technology continues to evolve to meet your future needs. Once again thank you for your review. The Softlink Team

Replied August 2019

Showing 1 - 1 of 1 Reviews