ServicePower 2026: Benefits, Features & Pricing

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On this page

Overview
Pricing and Plans
Features
Integrations
User Reviews

Overview

ServicePower

4.4

(8)

Pricing

Pricing available upon request

About ServicePower

ServicePower is a cloud-based field service solution, suitable for businesses of all sizes and across different industry verticals such as HVAC, IT, transportation, service and more. Key features include work order management, scheduling, asset management and contractor management.

ServicePower’s contract management feature helps organizations manage third-party workforces and their service technicians’ schedules and provide tools to track assets, work orders and analyze operations. The service scheduling feature helps to assign tasks, send routes to mobile workers and monitor their activities in real-time. Work order management feature allows users to design a process workflow and assign jobs to field workers along with customer information.

The tool helps field technicians to view asset and service history data related to work orders so that they can respond to customer requests on a real-time basis. The solution’s analytics feature includes customer satisfaction reports, job details, scorecards, claim reports, and auditing capabilities. Support is offered via support ticket.

ServicePower Screenshots

ServicePower Pricing and Plans

Starting price: Connect with an advisor for pricing

Free Trial

Free Version

Employed Workforce

Pricing available upon request

Plan includes:

Scheduling
Mobile Access
Customer Self-Service
Work Order Management
Analytics

Contracted Workforce

Pricing available upon request

Plan includes:

Dispatch
Contractor Reimbursement
Contractor Management

Blended Workforce

Pricing available upon request

No plan information available

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ServicePower Features

Popular features found in Field Service Management
Alerts/Notifications
Billing & Invoicing
Calendar Management
Contact Database
Electronic Signature
GPS
Inventory Management
Mobile Access
Online Time Clock
Quotes/Estimates
Routing
Service History
More features of ServicePower
Access Controls/Permissions
Accounting Integration
Activity Dashboard
Activity Tracking
API
Appointment Management
Approval Process Control
Automated Scheduling
Automatic Time Capture
Availability Management
Barcode/Ticket Scanning
Booking Management
Checklists
Claims Management
Client Database
Clock In/Out
Configurable Workflow
Confirmations/Reminders
Contract/License Management
Contractor Management
Credit Card Processing
Customer Database
Customer History
Customer Segmentation
Customizable Branding
Customizable Fields
Customizable Forms
Customizable Reports
Customizable Templates
Dashboard
Data Capture and Transfer
Data Import/Export
Data Synchronization
Data Visualization
Delivery Tracking
Dispatch Management
Document Management
Drag & Drop
Electronic Payments
Email Management
Employee Scheduling
Estimating
File Storage
For Field Service
For General Contractors
Forms Management
Historical Reporting
Inventory Control
Inventory Tracking
Invoice Management
Job Management
Job Scheduling
Job Tracking
Live Driver Tracking
Location Tracking
Maintenance Scheduling
Monitoring
Multi-Channel Communication
Multi-Channel Data Collection
Multi-Language
Multi-Location
Multiple Billing Rates
Offline Access
Offline Time Tracking
Online Booking
Online Payments
Online Time Tracking
Order Management
Overtime Calculation
Payment Collection in the Field
Performance Management
Performance Metrics
Preventive Maintenance
Price and Cost Calculations
Prioritization
Productivity Analysis
QuickBooks Integration
Real-Time Analytics
Real-Time Data
Real-Time Monitoring
Real-Time Notifications
Real-Time Reporting
Real-time Scheduling
Real-Time Updates
Recurring Appointments
Reminders
Repair Management
Reporting/Analytics
Reporting & Statistics
Returns Management
Route Optimization
Scheduling
Search/Filter
Secure Data Storage
Self Service Portal
Service Management
SMS Messaging
Status Tracking
Supplier Management
Support Ticket Management
Task Management
Technician Management
Territory Management
Third-Party Integration
Third-Party Integrations
Timesheet Management
Time Tracking
Trend Analysis
Vacation/Leave Tracking
Workflow Management
Workforce Management
Work Order Creation
Work Order Management

ServicePower Integrations

Help Lightning

TRUCE

Streem

Encompass Distribution Cloud

mpro5

SurveyMonkey

See all 11 integrations

ServicePower User Reviews

Overall Rating

4.4

Ratings Breakdown

63%

13%

25%

Secondary Ratings

Ease of Use

4.4

Value for money

4.2

Customer support

4.6

Functionality

4.0

Have you used ServicePower and would like to share your experience with others?

Christine H.

Verified reviewer

Telecommunications

10000+ employees

Used daily for less than 2 years

Review source

Reviewed March 2025

The best for field service management

ServicePower enables intelligent scheduling and route optimization, thereby improving the productivity of our technicians. Our internal or external customers receive faster and more accurate services. It provides me with analysis and reporting tools to monitor technician performance, issue resolution times, and customer satisfaction.

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

ServicePower is ideal for resource optimization, improving customer satisfaction, and real-time visibility. It integrates with monitoring tools and platforms, enabling data synchronization and enhanced visibility across the organization.

Cons:

It is an effective platform; I have not encountered any issues so far.

Iyler K.

Telecommunications

Used daily for more than 2 years

Review source

Reviewed October 2016

SERVICEPower Field Optimizer

As a user of ServicePower for 12 years, we have grown a lot as a business partner. ServicePower is a great tool for our business. It works exactly as you tell it to work. The algorithm is complex, but the ease of use balances out. There are so many weights and variables to work with to get the system to work exactly the way you need it to.

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

Is able to integrate into any existing network system. SP Gantt is easy to work with, has a very great flow and feel to it.

Cons:

SPManager is clunky, requires older versions of java, causes a few issues with other applications in our network. Resource set up needs an overhaul, but once it is set up, it never breaks.

Deborah S.

Information Technology and Services

5001-10000 employees

Used daily for more than 2 years

Review source

Reviewed October 2016

ServicePower Review

The ServicePower application is easy to use and they have a great support staff. Would recommend they enhance their Service Analytic Report export feature, have a feature to expand all, capability to export IRU zip/postal codes, export Technician LK zip/postal codes, improve the maps for Canada and update the Canada Travel Matrix.

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

Ease of usage, great support staff!

Cons:

Canada postal codes, regions, travel matrix needs to be updated, Unable to export IRU and Technician zip/postal codes, unable to expand all, unable to export Technician skills, unable to export the Technician/Selections, it can take up to 2 - 4 min to apply a Global Skill, unable to export all Global Skills.

Cory M.

Security and Investigations

10000+ employees

Used daily for more than 2 years

Review source

Reviewed October 2016

Service Power and My Organization

Service Power has been a good group of individuals to work with, and the suite of applications is nice. Our particular business involves a level of granularity which I've felt SP often struggles with. For basic point to point routing, it's a good package and works well with our external systems.

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

Ease of use and setup

Cons:

Better suited when used at the onset or when willing to restructure the business' data ahead of time

Don W.

Consumer Goods

10000+ employees

Used daily for more than 2 years

Review source

Reviewed November 2016

Excellent Support! Great SOFTWARE

We have used Service Power for the past 11 years. It does everything we need it to do. The one off questions or needs give the support team a chance to shine!

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

GUI and support

Cons:

Additional cost of programming is always a frustrating component.

Chris S.

Used unspecified for unspecified

Review source

Reviewed January 2016

Service Contractor Management

AIG has chosen ServicePower because of their connectivity to service management systems used by small contractors and their easy-to-use web interfaces for single truck operators. ServicePower also allows the contractor to share a single pool of availability with many service network administrators allowing all parties involved to make good appointment promises to the consumers they serve. Opportunities for development are mobile interfaces and use of geographical mapping software to manage work areas both which are in development.

Ratings Breakdown

Ease of use

Customer support

Johnny L.

Construction

Used monthly for more than 2 years

Review source

Reviewed October 2016

Great web site

Great way to file claims and get up to date on latest news and to be on top of everything going on in appliance repair

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

Everything

Cons:

None

tony m.

Used unspecified for unspecified

Review source

Reviewed October 2016

Product support

Stars are arbitrary (as were required fields). My experience is not with the actual product, but with the support of the product by the support team. Every time we have had queries, be they with new functionality or fixes to existing products, the support has been of the highest standard and has been turned around swiftly

Ratings Breakdown

Ease of use

Customer support

Functionality

Showing 1 - 8 of 8 Reviews