Solgari 2026: Benefits, Features & Pricing

Software Advice offers objective insights based on verified user reviews and independent product and market research. When our advisors match you to a software provider, we may earn a referral fee.

How Software Advice ensures transparency

Software Advice lists all providers across its website—not just those that pay us—so that users can make informed purchase decisions. Users can talk to our advisors for free to receive software recommendations matching their needs. Software providers pay us for sponsored profiles to reach users interested in their products.

How Software Advice verifies reviews

Software Advice carefully verified over 2 million reviews to bring you authentic software experiences from real users. Our human moderators verify that reviewers are real people and that reviews are authentic. They use leading tech to analyze text quality and to detect plagiarism and generative AI.

Independent research methodology

Researchers at Software Advice use a mix of verified reviews, independent research, and objective methodologies to bring you selection and ranking information you can trust. While we may earn a referral fee when you visit a provider through our links or talk to an advisor, this has no influence on our research or methodology.

Wondering if Solgari is right for your organization?

Our Call Center Software selection experts can help you in 15 minutes or less.

On this page

Overview
Pricing and Plans
Features
Integrations
User Reviews

Overview

Solgari

5.0

(1)

Pricing

Starting at €15.00 per month

About Solgari

Solgari is a cloud-based contact center and communication solution for small, midsize and large businesses. It caters to financial services, FinTech, e-commerce, retail, logistics, recruitment and government. Primary features include real-time communication, compliant recording, encryption, archiving, interactive voice response, speech analytics, voice verification, reporting and statistics.

Other features include two-way SMS and MMS, WebRTC meeting, customer relationship management and IT integration. These applications are MS Dynamics 365, Salesforce and Zendesk.

It allows users to communicate via digital channels such as voice, WebRTC, video, SMS and chat. It provides skill based routing, barge-in, IVR and queuing. It allows users to adhere to compliance standard such as GDPR, PCI DSS and MiFID II. The speech analytics feature provides word and phrase searching in recordings.

Solgari is offered in a subscription pricing. Customer support is offered via user manuals and a support site. It is available globally in 33 countries.

Solgari Screenshots

Solgari Pricing and Plans

Starting price: €15.00 per month

Free Trial

Free Version

Enterprise Plan

€100.00

per user, per month

Plan includes:

Copilot
All Channel
Sentiment Analysis
Conversation Summary

Pro

€50.00

per user, per month

Plan includes:

All Channel
Sentiment Analysis
Copilot
Conversation Summary

Lite Plan

€15.00

per user, per month

Plan includes:

All Channel

Confused about pricing? We've got you covered.

Get a personalized pricing breakdown tailored to your specific needs—no guesswork, no generic estimates.

Solgari Features

Popular features found in Call Center
Caller ID
Call Logging
Call Monitoring
Call Recording
Call Routing
Call Scripting
Contact Management
CRM
Dashboard
IVR
Queue Management
Reporting/Analytics
More features of Solgari
AI Copilot
Alerts/Escalation
API
Auto-Dialer
Automatic Call Distribution
Blended Call Center
Call Center Management
Call Transcription
Chatbot
Computer Telephony Integration
Generative AI
Inbound Call Center
Outbound Call Center
Predictive Dialer
Progressive Dialer
Sentiment Analysis
VoIP
VoIP Connection

Solgari Integrations

RapidStart CRM

Microsoft Entra ID

Microsoft Teams

ServiceNow

Salesforce Platform

HubSpot CRM

Solgari User Reviews

Overall Rating

5.0

Ratings Breakdown

100%

Secondary Ratings

Ease of Use

5.0

Value for money

5.0

Customer support

5.0

Functionality

5.0

Have you used Solgari and would like to share your experience with others?

Yvonne D.

Marketing and Advertising

11-50 employees

Used daily for less than 2 years

Review source

Reviewed July 2016

Excellent call quality & collaborative features

Call quality was a key priority for us and Solgari have delivered a cloud telephony solution which completely delivers on our needs in this respect. The ability to scale up and subscribe to additional features when needed has been a huge bonus for us too as the Solgari platform offers a number of cloud collaboration modules which are relevant to our needs.

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

It integrates very well with our existing Microsoft Dynamics CRM system and the range of collaboration features on offer if needed are extensive.

Showing 1 - 1 of 1 Reviews