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Geoforce ASCEND

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Reviews

Geoforce ASCEND 2026: Benefits, Features & Pricing

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On this page
  • Overview
  • Pricing and Plans
  • Features
  • User Reviews

Overview

Geoforce ASCEND
Geoforce ASCEND
4.8
(14)

Pricing

Pricing available upon request

About Geoforce ASCEND

ASCEND is the proven, all-in-one fleet management platform helping complex on-road,
construction, and mixed fleets of all sizes reduce risk and costs, optimize productivity, and
delight customers. Bringing together flexible hardware solutions, easy custom configurations,
and seamless integrations with a best-in-class, proactive maintenance module and unmatched
routing and dispatch tools, the ASCEND platform is designed to help your business grow and
grow with it.
Gain total visibility of all your vehicles, yellow iron, trailers, and other assets in a single pane of
glass with Microsoft Azure-driven dashboards that can be custom-configured on the fly. Real-
time GPS tracking, monitoring, and alerts enable you to pinpoint locations, check progress,
usage, and availability, keep operators safe, and protect equipment 24/7. Customizable digital
inspection forms, automated workflows, and electronic logging devices (ELDs) streamline
compliance while reducing paperwork, errors, and costly violations of FMCSA and DOT
regulations. With telematics data connected to your current fuel card, the fuel management tools
allow you to control fuel costs, root out fraud, and prevent waste due to exces...

sive idling, harsh driving, and underperforming vehicles. Advanced route optimization and dispatch software quickly identifies the most efficient, productive, fuel-saving routes, provides map and timeline views of driver progress, allows you to assign and reassign jobs with drag-and-drop ease, and enables instant communication with dispatch through its own direct messaging engine within the driver app. Diagnostic trouble code integrations with ASCEND’s native maintenance module let you detect maintenance issues in their earliest stages, preventing 70-75% of breakdowns, reducing downtime by 35-45%, and lengthening asset life by 20%. With ASCEND’s installation assistance, comprehensive onboarding, and ongoing, 100% US- based phone support, you can be up and running with minimal downtime, zero loss of data, and endless fleet optimization opportunities ahead.

Geoforce ASCEND Screenshots

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Geoforce ASCEND Pricing and Plans

Free Trial
Free Version
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Geoforce ASCEND Features

  • Popular features found in Fleet Management
    Employee Management
    Fuel Management
    Geographic Maps
    Incident Reporting
    Inspection Management
    Maintenance Management
    Mileage Tracking
    Route Optimization
    VIN Lookup
    Work Order Management
  • More features of Geoforce ASCEND
    Activity Dashboard
    Activity Tracking
    Alerts/Notifications
    API
    Asset Tracking
    Automated Scheduling
    Compliance Management
    Customizable Reports
    Delivery Tracking
    Dispatch Management
    Equipment Maintenance
    Geolocation
    GPS
    Historical Reporting
    Location Tracking
    Maintenance Scheduling
    Mobile Access
    Monitoring
    Real-Time Data
    Real-Time Monitoring
    Real-Time Notifications
    Real-Time Reporting
    Real-Time Updates
    Reporting & Statistics
    Route History
    Routing
    Scheduling
    Status Tracking
    Third-Party Integrations
    Transportation Management
    Vehicle Tracking

Geoforce ASCEND User Reviews

Overall Rating

4.8

Ratings Breakdown

5

86%

4

7%

3

7%

2

0%

1

0%

Secondary Ratings

Ease of Use

4.6

Value for money

4.6

Customer support

4.9

Functionality

4.5

LL

LeighAnn L.

Verified reviewer

Construction

11-50 employees

Used daily for less than 12 months

Review source

Reviewed September 2023

"Excellent service and quality"

5

My overall experience with ASCEND has been above expectations. I was worried about implementing the product and the ease of use but ASCEND has made this whole process pretty simple.

Ratings Breakdown

5
Ease of use
5
Value for money
5
Customer support
5
Functionality
icon
Pros:
What I like most about ASCEND is the customer service. No matter the question they were most helpful and knowledgeable. They did not make me feel like I was bothering them or my questions or concerns were silly.
Cons:
What I like least about ASCEND is that I cannot watch live the route of a vehicle or equipment.

Reasons for choosing Geoforce ASCEND

We chose ASCEND over other products because of the excellent customer service, the multiple live zoom chats were we could discuss our concerns to make sure we were selecting the best service and product.

Reasons for switching to Geoforce ASCEND

We made the switch to ASCEND because our previous tracking system was pretty basic and did not allow us to truly manage our fleet from diagnostics to real time locations.

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CB

Colleen B.

Verified reviewer

Telecommunications

51-200 employees

Used daily for less than 12 months

Review source

Reviewed October 2023

Tower MRL Review

5

Ratings Breakdown

5
Ease of use
4
Value for money
5
Customer support
4
Functionality
icon
Pros:
The friendliness of the Ascend team as they helped us set up our account. The whole team working with us was willing to help and problem solve with us.
Cons:
Figuring out the specifics of setting up alerts can be tricky, but once you figure it out and test it out on vehicles to understand how it works, it's relatively simple.

Reasons for choosing Geoforce ASCEND

We could integrate our WEX Fuel cards with Ascend, the prices were better and the communication between our team and Ascend was easy, they were very quick and had all the right answers.

Reasons for switching to Geoforce ASCEND

Poor customer service from Verizon Connect, price comparisons.

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OB

Olivia B.

Verified reviewer

Construction

51-200 employees

Used weekly for less than 12 months

Review source

Reviewed October 2023

Ascend Review

3

Dash cams should put us in a better position when an accident occurs. Maintenance tracking should provide us better visibility and upkeep on our fleet. Drivers are aware of the units and this should limit the abuse on our fleet. We have not seen great gains in any of these areas yet but are giving it more time before fully evaluating.

Ratings Breakdown

3
Ease of use
3
Value for money
4
Customer support
3
Functionality
icon
Pros:
Real-time GPS tracking and the ability to track mileage and maintenance information.
Cons:
Roll out was terrible. By the time we got a good customer service rep, we had already had too many issues. It got much better after that but we still had some install issues which put two of our service trucks out of commission for a month as well as other unit issues that needed addressed.

Reasons for choosing Geoforce ASCEND

Ascend claimed to have more experience at a better price point than Verizon. Verizon customer service has been historically bad.

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CM

Charlie M.

Verified reviewer

Chemicals

11-50 employees

Used daily for less than 12 months

Review source

Reviewed October 2023

Customer Service is Outstanding

5

The experience has been outstanding. I will and have recommended Ascend to my friends and colleagues.

Ratings Breakdown

4
Ease of use
5
Value for money
5
Customer support
4
Functionality
icon
Pros:
The customer service aspect of Ascend is hands down the best in the industry. I have tried other companies and Ascend has the best customer service and support PERIOD!!
Cons:
The reporting could be a bit more user friendly.

Reasons for switching to Geoforce ASCEND

They are terrible. There was no open line of communication. They had no customer service at all. I spoke to reps on many occasions and asked for a return call and to this day have yet to get one. That has been 8-10 months ago. I had a truck in tow mode for about a year. I contacted customer support and again to this day have yet to hear back from anyone. Funny thing, just yesterday their collections dept reached out. No one from support though.........still waiting!!!!!

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MH

Matt H.

Verified reviewer

Construction

51-200 employees

Used daily for less than 6 months

Reviewed January 2023

Good Product!

4

I've honestly been happy with Ascend. Just like any company, you are going to have issues. There will be things you like and don't like. The one thing that helped me choose Ascend was they have their own installers. You don't have to pay a third party company to install them. You also don't have to use your own employees to install them. A lot of places you just have to plug in the unit in the OBD2 spot but we don't like things getting unplugged. Ascend uses splitters so if we need to scan, nothing has to get unplugged and no one would even know there's a GPS in the trucks. I've even had the installer reach out to me and make sure we are happy with everything. If there's an issue, he's even been willing to help get it resolved! The installer cares just as much about the customer, as the customer support team and sales team does which is amazing!

Ratings Breakdown

4
Ease of use
4
Value for money
5
Customer support
4
Functionality
icon
Pros:
For the most part, it has been very easy to use. The customer support has been very helpful and is very responsive and willing to help improve the software.
Cons:
It doesn't automatically pull all of the vehicle engine hours. Some of them appear to be off. I know other companies software pulls everything current on the vehicle.

Reasons for switching to Geoforce ASCEND

Ascend has a better platform and were up front and honest with me. The company we switched from just cared about making the sale so they told me what I wanted to hear.

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SD

Saul D.

Verified reviewer

Electrical/ Electronic Manufacturing

51-200 employees

Used daily for less than 12 months

Review source

Reviewed October 2023

Fleet

5

It has been a great experience. Between the technology and customer service. Ascend has taken care of all my needs.

Ratings Breakdown

5
Ease of use
5
Value for money
5
Customer support
5
Functionality
icon
Pros:
I like the simplicity of the technology. The customer service is great along with the variety of applications.
Cons:
I don't like that the wireless devices don't provide any other info than the location.

Reasons for choosing Geoforce ASCEND

I chose Ascend because of their presentation and because the fact they did not charge for the device showed me they trusted in their product and service.

Reasons for switching to Geoforce ASCEND

equipment was outdated and company was closing the department.

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KT

Keith T.

Verified reviewer

Construction

11-50 employees

Used daily for less than 12 months

Review source

Reviewed September 2023

Ascend GPS

5

Our company uses Ascend to track our technician's time on each job for billing and the location of each asset for dispatch to the next job. The Ascend program has been accurate for asset location and helps our company manage waisted time by knowing what truck is in the area of the next job.

Ratings Breakdown

4
Ease of use
4
Value for money
5
Customer support
4
Functionality
icon
Pros:
The switch to Ascend was seamless and the set up required very little effort by our company. The zoom call to explain how use the program was quick and informative which made using the program easy from the start. The Ascend team has always been prompt with answering any question we have had and has been very professional while never annoying us with pushy sales calls. After seven months of using Ascend we have only had one issue with a device and that problem was taken care of immediately by resetting the device remotely.
Cons:
Being a program that we were not familiar with, it took a little time to learn how to use Ascend but after a couple calls and a little time playing around with the program we have found it easier to navigate the than the GPS services we have used in the past. Only complaint, it would be nice to be able look at start-stop drive times for an asset on a certain day for billing purposes instead of seeing the breadcrumb trail.

Reasons for choosing Geoforce ASCEND

Ascend provides us communication with our fleet which lets us know when a vehicle is due for service and sends us a notification when there is a problem with a vehicle via text and email. When getting quotes for GPS services we found that other providers charge extra for that service while some do not even offer that service. With Ascend, we are also able to run driver reports so we are able to better manage reckless driving.

Reasons for switching to Geoforce ASCEND

We made the move to switch from the previous provider because of poor customer service we were receiving and unreliable GPSBeing devices.

Read More

MH

Mitzi H.

Verified reviewer

Machinery

11-50 employees

Used daily for less than 6 months

Reviewed July 2022

Checks every box!

5

The customer service has been exceptional. From the time we started looking for a fleet management software until the time we selected the right one, the Ascend team of professionals have been attentive, knowledgeable and eager to learn about our needs. We look forward to using Ascend for many, many years. It has been a game changer for our 103-year-old tree company.

Ratings Breakdown

4
Ease of use
5
Value for money
5
Customer support
4
Functionality
icon
Pros:
All of the features are impactful for our company. The MAP feature lets us see the assets as a glance. An example of the importance of the MAP feature is on a rainy day. We can let the crews know from headquarters what type of weather is coming their direction. This is key for all admin users. The Dashboards feature robust data. We can see which user is using the software and which users are not using it as a resource. We need everyone on our team to be aware of the software capabilities and benefits. The maintenance dashboard keeps us all in check and is vital to our communication with our owners, mobile mechanic and fleet manager. We have not used REPORTS to the fullest extent, but we are impressed with the output functions to date. The ALERTS feature saves us time by allowing us to plan service appointments as soon as a code is thrown on a vehicle. We can also use the alerts as a way to better coach our team to drive safely. It has been helpful with efficiency too; we notice if crew members are spending too much time "idle" and not at work. The MAINTENANCE features are also robust. We are still in the process of adding our data and needs to the system but so far it is stellar. All ADMIN features are easy to use and allow us to upload data as needed. The initial integration went super smoothly!
Cons:
There has not been anything so far that I would say I dislike.

Reasons for choosing Geoforce ASCEND

The customer service set the standard!

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FG

Franchesca G.

Verified reviewer

Environmental Services

11-50 employees

Used daily for less than 12 months

Review source

Reviewed October 2023

User Friendly

5

[sensitive content hidden] customer specialist assigned to me was amazing. Also, very informative and helped guide me through reports and other functions.

Ratings Breakdown

5
Ease of use
5
Value for money
5
Customer support
5
Functionality
icon
Pros:
User Friendly. Easy to locate assets and report reports daily. Love it.
Cons:
Nothing yet. Overall experience was great

Reasons for choosing Geoforce ASCEND

user friendly product

Read More

AG

Amy G.

Verified reviewer

Construction

11-50 employees

Used daily for less than 6 months

Review source

Reviewed October 2023

Works Great for our Company

5

CS is wonderful and helpful to make sure we are utilizing the product to the full potential.

Ratings Breakdown

5
Ease of use
5
Value for money
5
Customer support
5
Functionality
icon
Pros:
The GPS tracking is spot on. We always know where our vehicles are at and have been. It even shows the street view to help figure out exactly where vehicle is at.
Cons:
Camera storage is 5 videos per day per vehicle. Need more daily views allowed.

Reasons for choosing Geoforce ASCEND

Pricing and the ability to have only a few vehicles. Other companies had a minimum.

Read More

Showing 1 - 10 of 14 Reviews

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