IntouchSurvey 2026: Benefits, Features & Pricing

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On this page

Overview
Pricing and Plans
Features
User Reviews

Overview

IntouchSurvey

5.0

(1)

Pricing

Starting at $199.00 per month

About IntouchSurvey

IntouchSurvey is a cloud-based survey tool that allows businesses to create and execute surveys for market research. The platform enables users to generate customer satisfaction reports, collect feedback from their target audience, retain existing customers, and track employee productivity.

IntouchSurvey helps businesses collect data from various channels, including email, phone calls, social media pages, mobile apps, surveys, forums, and more. IntouchSurvey also integrates with CRM systems such as Salesforce.com and SugarCRM to generate reports based on the collected data. The platform also allows administrators to view data by specific dates or attributes and customize the survey flow.

IntouchSurvey Screenshots

IntouchSurvey Pricing and Plans

Starting price: $199.00 per month

Free Trial

Free Version

Basic

$199.00

per month

No plan information available

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IntouchSurvey Features

Popular features found in Survey
Customizable Questions
Customizable Templates
Data Analysis Tools
Data Import/Export
Drag & Drop
Email Marketing
Feedback Management
Question Branching
Skip Logic
Support Audio/Images/Video
URL Customization
More features of IntouchSurvey
Access Controls/Permissions
Activity Dashboard
Activity Tracking
Alerts/Notifications
Anonymous Feedback
API
Charting
Conditional Logic
Continuous Feedback
CRM
Customer Experience Management
Customer Segmentation
Customizable Branding
Customizable Fields
Customizable Forms
Customizable Reports
Dashboard
Data Visualization
Email Distribution
Email Management
Email Reminders
Goal Setting/Tracking
Live Results Sharing
Mobile Survey
Monitoring
Multi-Channel Distribution
Multi-Language
Multiple Question Types
Multiple User Accounts
Negative Feedback Management
NPS of Customers
NPS of Employees
NPS Survey Structure
Offline Response Collection
Panel Management
Performance Management
Performance Review Management
Presentation Tools
Progress Tracking
Pulse Surveys
Q&A Management
Question Library
Question Piping
Randomization
Ratings/Reviews
Real-Time Analytics
Real-Time Data
Real-Time Notifications
Real-Time Reporting
Reminders
Reporting/Analytics
Reporting & Statistics
Response Quotas
Response Validation
Search/Filter
Segmentation
Sentiment Analysis
Single Sign On
Site Intercept Survey
Social Media Integration
SSL Security
Statistical Analysis
Survey Builder
Survey/Poll Management
Survey Sample Management
Surveys & Feedback
Template Management
Text Analysis
Text Fields
Third-Party Integrations
Trend Analysis
Visual Analytics
Website Integration

IntouchSurvey User Reviews

Overall Rating

5.0

Ratings Breakdown

100%

Secondary Ratings

Ease of Use

5.0

Value for money

5.0

Customer support

5.0

Functionality

5.0

Have you used IntouchSurvey and would like to share your experience with others?

Lauren N.

Verified reviewer

Electrical/ Electronic Manufacturing

201-500 employees

Used weekly for more than 2 years

Review source

Reviewed July 2021

Great Platform for International Surveys

Within one year of using the tool, we have been able to implement seven international surveys and share actionable data within our organization. An entire team is not needed to support, we have one full-time person spending a few hours a week.

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

Overall UX is clean and easy to use. The functionality options, survey building and delivery customizations offer everything you need. We even use the survey QR code for China survey deployment and have seen an increase in responses.

Cons:

The support team is very keen to collecting feedback on features that can be added to the roadmap. Sometimes it takes a while to get on there. Currently, the survey tool cannot send from one list a specific survey based on region/language. There is a workaround in place for a toggle language change option.

Reasons for choosing IntouchSurvey

Surveymonkey CX was a higher price point with less features. It also took about 6 phone calls and emails to get someone there to send us more information on the package and pricing.

Reasons for switching to IntouchSurvey

Surveymonkey analytics and international features just didnt' cut it.

Vendor Response

Thank you so much for the great review! We're so thankful to our wonderful customers like yourself, who continue to share feedback to help us make even better products! We look forward to continuing to support your team to make better and more streamlined survey programs.

Replied July 2021

Showing 1 - 1 of 1 Reviews