Touchpoint CX 2026: Benefits, Features & Pricing

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Overview
Pricing and Plans
Features
User Reviews

Overview

Touchpoint CX

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Pricing

Pricing available upon request

About Touchpoint CX

Touchpoint CX is a cloud-based customer experience (CX) management platform that consolidates voice of customer (VoC) feedback data in a unified dashboard. It provides an interactive resolution system and analytics reporting function. Touchpoint CX also helps organizations turn customers into advocates at scale.

With loyalty and incentive programs, organizations can drive advocacy, retention, and engagement with business stakeholders and customers. Convert new or lapsed customers into loyal advocates with programs that drive repeat engagement and create loyal advocates for brands.

Create and maintain loyal brand advocates from a customer base using personalized messaging and loyalty programs designed to support your business in driving customer retention. Delight customers with messaging that appeals to their needs on channels they engage with. Report on KPIs to demonstrate the measurable business benefits for brands.

Touchpoint CX Screenshots

Touchpoint CX Pricing and Plans

Starting price: Connect with an advisor for pricing

Free Trial

Free Version

Basic

Pricing available upon request

No plan information available

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Touchpoint CX Features

Popular features found in Employee Engagement
360 Degree Feedback
Benchmarking
Communication Management
Employee Recognition
Engagement Tracking
Gamification
Goal Management
Negative Feedback Management
Performance Management
Pulse Surveys
More features of Touchpoint CX
API
Campaign Management
CRM
Customer Experience Management
Customer Segmentation
Customizable Branding
Customizable Fields
Customizable Forms
Customizable Reports
Dashboard
Data Visualization
Feedback Management
Knowledge Management
Loyalty Program
Multi-Channel Communication
Multi-Channel Data Collection
Multi-Language
Ratings/Reviews
Real-Time Analytics
Real-Time Data
Real-Time Notifications
Real-Time Reporting
Reporting/Analytics
Reporting & Statistics
Sentiment Analysis
Survey/Poll Management
Text Analysis