Articence 2026: Benefits, Features & Pricing
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- Overview
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Overview
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Pricing
Pricing available upon request
About Articence
Powered by cutting-edge AI technology, Articence VoC delivers a revolutionary approach to gathering, analyzing, and acting on customer feedback.
Articence VoC uses advanced AI sentiment analysis to help users decipher the true emotions and intentions behind customers' words, even in open-ended responses. Users can access real-time dashboards and reports that provide a clear and actionable picture of customer sentiment across all touchpoints. It enables businesses to track key metrics and KPIs over time to measure the impact of efforts and make data-driven decisions.
Articence VoC allows users to integrate the platform with existing channels, from website surveys and social media to email and phone calls. This allows users to capture the full customer journey and gain a comprehensive customer experience understanding.
Businesses can customize surveys to individual customer needs and preferences with advanced branching logic. This creates dynamic and engaging experiences that boost response rates and collect more accurate and relevant data.
It enables administrators to translate insights into actionable steps with a built-in closed-loop feedback management system, assign responsi...
bility for addressing specific customer concerns, and inform about actions taken in response to the feedback. Articence VoC provides valuable insights that help users identify new product opportunities and develop features that truly resonate with the customers. Additionally, it allows organizations to proactively identify and address customer pain points to significantly reduce the risk of losing valuable customers to competitors.Articence Screenshots

Articence Pricing and Plans

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Articence Features
- Popular features found in SurveyCustomizable QuestionsCustomizable TemplatesData Analysis ToolsData Import/ExportDrag & DropEmail MarketingFeedback ManagementQuestion BranchingSkip LogicSupport Audio/Images/VideoURL Customization
- More features of ArticenceDashboardData VisualizationMachine LearningNatural Language ProcessingSentiment Analysis
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