Carousel 2026: Benefits, Features & Pricing

It's easy to get onboarded with this software and we didn't have to train our people that much to get it up and running. We're using it with very minimal problems so far. The cost is also just right for our budget.

I have been a Carousel (Tightrope) Customer through 3 different shops, over the span of almost 15 years. Thier products have always done what I need them to-do, have been easy to understand and implement, and I have had to spend very little time on Maintenace and upkeep. I wish all of my systems were as worry free as Carousel has been.

I enjoyed it for the time we used it. Until I used another company then I realized what I was missing. Which was the ease of use.

Tech support is very quick and helpful when issues arise.

We have over 40 signes spread over 8 buildings and we love it. We've been using versions of Carousel for 10 years and couldn't be happier.

Overall good, Implementaion went well, training was easy. Some of the staff were a little too pushy and ungenuine and the critical feature upgrades did not come until 3 + years later ... but I would not say that had hindered the quality of product but rather reflects the organization.

We are generally pleased with our Carousel experience to this point. If there is one complaint, it would be that our initial support in on-boarding has been disappointing. I have no idea why there is a 60-day cap on access to learning academy resources. It seems like you would want customers to get the most possible out of the system to increase their ROI. Having the 60-days begin right as you enter your contract means a good number of those day are likely wasted anyway. We didn't even get the custom channel released to us until about day 15 of that period. Also, it has been almost impossible to talk with someone in person when we have requested it. In one instance, I exchanged a dozen emails with someone after initially and repeatedly asking early if we could talk to someone in person. It took far more time to email communications to try and resolve the issue than it would have to just talk with someone briefly. I have plenty of experience in this area to know that some companies simply cannot provide phone support as a practice, but for the annual cost of the system this should be a support service.

It's been easy to set up and run across campus. I started with a 10 license pilot 2 years ago, and it's caught on to the point where we now have 22 licenses and growing.

Our experience with Carousel Digital Signage has been excellent. The platform is user-friendly, with centralized management and seamless integration with BrightSigns. Setting up and managing content is straightforward, and the ability to grant granular access to team members is highly effective. It’s a reliable tool that offers great value.

I would give my experience a 10/10. My office enjoys being able to use carousel, it makes my life easier as an administrator, and it is user friendly so everyone can access this tool!