Intact iQ 2026: Benefits, Features & Pricing

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Overview
Pricing and Plans
Features
Integrations
User Reviews

Overview

Intact iQ

4.0

(8)

Pricing

Pricing available upon request

About Intact iQ

Intact iQ is a hybrid enterprise resource planning (ERP) solution that helps organizations to share their resources and information across various departments. The solution can either be deployed on-premise or hosted in the cloud.

Key features include applications for financials, order processing, stock control, customer relationship management (CRM), marketing and business intelligence (BI). Intact iQ allows users to view different aspects of their business in a single platform. Reports can be scheduled to generate automatically and predefined system alerts can be programmed.

Intact iQ targets businesses of all sizes across a variety of industries. Users have access to multiple databases, including customer and inventory databases. Intact iQ can be used across multiple devices and includes a built-in email platform and functionality for sending SMS messages through the system.

Intact iQ can either be purchased on a perpetual license basis or subscribed to on a per user per month rate. It is compatible with Windows systems. Mobile apps are available for Android, iOS and Windows phones.

Intact iQ Screenshots

Intact iQ Pricing and Plans

Starting price: $2,000.00

Free Trial

Free Version

Basic

$2,000.00

No plan information available

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Intact iQ Features

Popular features found in Distribution
CRM
Financial Management
Inventory Tracking
Order Tracking
Purchase Order Management
Returns Management
Sales Forecasting
Shipping Management
Supplier Management
Warehouse Management
More features of Intact iQ
Accounting
Activity Dashboard
Alerts/Notifications
API
Barcoding/RFID
Billing & Invoicing
Budgeting/Forecasting
Business Intelligence
Compliance Management
Cost Tracking
Customizable Fields
Customizable Templates
Distribution Management
Drag & Drop
Employee Management
Enterprise Asset Management
Fixed Asset Management
For Distributors
Forecasting
General Ledger
Import/Export Management
Integrated Business Operations
Inventory Auditing
Inventory Control
Inventory Management
Inventory Optimization
Kitting
Marketing Automation
Mobile Access
Multi-Channel Management
Multi-Currency
Multi-Location
Order Management
Order Processing
Performance Metrics
Point of Sale (POS)
Product Identification
Project Management
Purchasing & Receiving
Real-Time Analytics
Real-Time Reporting
Reminders
Reorder Management
Reporting/Analytics
Reporting & Statistics
Retail Inventory Management
Scheduling
Search/Filter
Stock Management
Supply Chain Management
Time & Expense Tracking
Training Management
Vendor Managed Inventory
Vendor Management

Intact iQ Integrations

Mailchimp

Microsoft Outlook

Intact iQ User Reviews

Overall Rating

4.0

Ratings Breakdown

50%

25%

13%

Secondary Ratings

Ease of Use

4.1

Value for money

3.3

Customer support

2.7

Functionality

4.1

Aviral G.

Verified reviewer

Business Supplies and Equipment

51-200 employees

Used daily for more than 2 years

Review source

Reviewed July 2024

Great ERP Software

overall it is a nice software , if they can work on improving the speed of the system while handling large data it will be great i understand it is not that easy to do this when you're dealing with a list of 10k customers with multiple fields and properties the system tends to slow down but with everything getting advanced and Intact being a huge company i guest they can afford to do this by deploying more resources.

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

Nice Erp system, you have separate screens in one tool, for order, quotes and contacts and information is easy to understand in these.

Cons:

one of the things is when you are dealing with large data it gets very slow. Also filtering options is not very good in the screens inside the erp, i have to export data to check some information I am looking for sometimes.

Angus H.

Verified reviewer

Wholesale

11-50 employees

Used daily for more than 2 years

Review source

Reviewed August 2020

Very Versatile

Excellent product and fantastic project manager - everything is possible approach. The ongoing support can be very slow and challenging and 3rd party integration can be a nightmare!

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

Great system and very configurable by us as the users. We can make a change to a form or a layout instantly.

Cons:

Support is slow and hard work and 3rd Party integration is expensive

Reasons for choosing Intact iQ

Value for money and reviews from existing users of these items and also what we needed most for us as a business.

Reasons for switching to Intact iQ

Sage was slow and couldnt cope with the volume of orders and lines

Ryan C.

Verified reviewer

Textiles

51-200 employees

Used daily for more than 2 years

Review source

Reviewed June 2021

A day in the life of an Intact iQ System Admin.

Poor. I expected better from a company who claimed to be Agile, who claimed to be true to their word and who claimed to have a really robust, solid piece of software. It is seriously a headache for your business and will cause more problems that in solves. Personally, I would never go for a piece of software that claims to do so much ever again. The reason being, the areas it claims it can do don't work and the areas which do work are so underdeveloped you might as well go back to Excel. Oh and that was actually recommended to me by one of their staff when I questioned a WMS stock take process which didn't quite make sense - "Why not just print out the stock take?" You're a software company - I'm sat here paying £850 for the days consultancy because I want to get away from using Paper.

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

I would say the greatest thing about this software is that I will never have to deal with it or the company who sold it ever again after the next week. Oh and the customisation they offer is okay - genuinely though, do not tell your staff how much this software can be customised, it will cause you so many headaches when the customisation your user wants doesn't quite work or fit into how iQ should work. Finally, a great thing about it is you can run all reports using SQL, which means you can quite easily move your reports to a better piece of software when you've finally had enough of iQ.

Cons:

The staff behind it. However, don't get me wrong, there are some lovely, well meaning staff at Intact. When you have a problem though, the management don't want to know or do anything to fix it. This stems directly from the [SENSITIVE CONTENT], who on receiving an email detailing some issues we had around things we had been promised, decided he would rather have a petty argument rather than address the valid complaints because he's obviously to busy to listen to a customer who has spent half a million + on his broken software. Anyone reading this having doubts about Intact from the above answers - if you actually want to spend half your life chasing tickets & listening to empty promises around support, new features etc. then Intact is the right software for you! If not, seriously, look elsewhere. Finally, I hate lying - I'm convinced lying is part of Intacts Mantra.

Reasons for choosing Intact iQ

I thought Intact would be a good company to work with and had a great piece of software. There must be a stable version of the software that is used for demos.

Reasons for switching to Intact iQ

Needed a solution which would support EDI, growth & Warehouse Management.

Dave G.

Verified reviewer

Wholesale

51-200 employees

Used daily for more than 2 years

Reviewed April 2020

Tailored to our needs

Great experience from Consultation, through implementation and now through growth. We use some additional plugins/feature sets that allow us to integrate with marketing tools such as Campaign Monitor and Postcode lookups. We are currently implementing a mobile warehouse solution also.

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

We were looking for a package that would be quick to get started on, but then allow us to further add enhancements and grow in to. We were really impressed by the architecture of the intact IQ software as it allows us toeasily create alot of the feature enhancements ourselves. Some features that we couldn't do ourselves are handled by a great Professional services team who take time to understand requirements and suggest suitable solutions.

Cons:

There are a few features that we would like to see added, but don't warrent us spending the money to have them developed. This said, they are always introducing new features quarterly and have a "Suggestions" site that people can add and vote on wanted developments.

Reasons for choosing Intact iQ

While Dynamics and SAP are infinately configurable, we did not have the time, in house resources or budget to implement. Intact iQ offered a great platform to start on and offered future scalabily and configuration options.

Vern E.

Verified reviewer

Wholesale

11-50 employees

Used daily for more than 2 years

Review source

Reviewed September 2021

Solid system spoilt by poor customer service

Excellent CRM but i wouldn't recommend because after service is so slow

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

Brilliant System - can do just about anything

Cons:

Customer service is very poor - enquiries can take weeks to be sorted (that is not an exaggeration) Our new website development was delayed because of poor response from Intact. Also frequently has glitches when system is updated - dread when you hear there is going to be an update because of this

Reasons for switching to Intact iQ

Better capabilities

Verified

Reviewer

Business Supplies and Equipment

11-50 employees

Used daily for less than 12 months

Review source

Reviewed March 2022

Stay Away

Not good. Very unhappy with their implementation team. I don't think they knew what they were doing.

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

The sales pitch was the best thing about Intact IQ. Everything went downhill after we decided to go ahead with it.

Cons:

It is impossible to generate reports like the ones they show in the demo. They told us to do the training, which we did but when we wanted to add a time scale to a report they could not tell us how to do it. We are supposed to know how to do something that they do not know how to do??

Reasons for switching to Intact iQ

We were hoping form improvements.

Vendor Response

Just noted your review of Intact iQ. We are very sorry you feel this way. Intact iQ is a very extensive product so if you would like to get in touch with us at info@intactsoftware.com, we will ensure to look at the issue you are having and find a solution that works for you. Kind regards, Fiona

Replied March 2022

Wilie P.

Verified reviewer

Fishery

51-200 employees

Used daily for more than 2 years

Reviewed April 2020

Intact iq in the Seafood Industry

Ratings Breakdown

Ease of use

Customer support

Functionality

Pros:

The ease of use - Intact IQ allows the various processes we use it for to be conducted quickly and efficiently. It is easy to use and easy to learn to use. Importantly the customer service is attentive and helpful.

Cons:

Have yet to uncover any issues with the software

Reasons for choosing Intact iQ

It was an indigenous Irish Product/Company who features matched or exceeded the competition

Sue M.

Verified reviewer

Accounting

2-10 employees

Used daily for free trial

Review source

Reviewed April 2021

Amazing and affordable ERP system!