Dashly 2026: Benefits, Features & Pricing

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Overview
Pricing and Plans
Features
Integrations
User Reviews

Overview

Dashly

4.7

(47)

Pricing

Starting at $39.00 per month

About Dashly

Dashly allows marketing professionals to collect leads, centralize user communication, launch sales campaigns and analyze their performance on a unified platform. Product managers can identify and resolve bottlenecks in the sales funnel, monitor user journeys, build onboarding campaigns for specific segments.

Customer executives can quickly respond to clients' requests, answer queries using the built-in knowledge base and launch NPS campaigns.

Dashly Screenshots

Dashly Pricing and Plans

Starting price: $39.00 per month

Free Trial

Free Version

Basic

$39.00

usage based, per month

No plan information available

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Dashly Features

Popular features found in Live Chat
Autoresponders
Canned Responses
Chat/Messaging
File Sharing
Mobile Access
Multi-Channel Communication
Real-Time Notifications
Support Ticket Management
Third-Party Integrations
Transcripts/Chat History
Transfers/Routing
More features of Dashly
A/B Testing
Activity Dashboard
Activity Tracking
AI Copilot
Alerts/Notifications
API
Appointment Scheduling
Audience Targeting
Calendar Management
Campaign Analytics
Campaign Management
Campaign Segmentation
CAN-SPAM Compliance
Chatbot
Contact Database
Customer Communication
Customer History
Customer Segmentation
Customer Service Analytics
Customizable Branding
Customizable CTAs
Customizable Templates
Dashboard
Data Import/Export
Drip Campaigns
Dynamic Content
Email Automation
Email Campaign Management
Email Management
Email Marketing
Email Templates
Engagement Tracking
Event Triggered Actions
Feedback Management
Geotargeting
Image Library
Interaction Tracking
Knowledge Base Management
Knowledge Management
Landing Pages/Web Forms
Lead Capture
Lead Generation
Lead Management
Lead Nurturing
Lead Qualification
List Management
Live Chat
Marketing Automation
Multi-Campaign
Multi-Channel Data Collection
Multi-Channel Marketing
Offline Form
One-to-One Messaging
Performance Metrics
Proactive Chat
Real-Time Analytics
Real-time Consumer-facing Chat
Real-time Conversations
Real-Time Monitoring
Real-Time Reporting
Reporting/Analytics
Reporting & Statistics
ROI Tracking
Search/Filter
Segmentation
Sentiment Analysis
Subscriber Management
Surveys & Feedback
Tagging
Template Management
Visual Analytics
Website Visitor Tracking
WYSIWYG Editor

Dashly Integrations

WordPress

Zendesk Suite

OpenCart

WooCommerce

Slack

See all 17 integrations

Dashly User Reviews

Overall Rating

4.7

Ratings Breakdown

81%

13%

Secondary Ratings

Ease of Use

4.7

Value for money

4.7

Customer support

4.7

Functionality

4.5

Deyan K.

Verified reviewer

Marketing and Advertising

Self-Employed

Used daily for less than 6 months

Review source

Reviewed March 2023

Great contender - if you find it at the right price

Overall, I am very enthusiastic about Dashly and I think I will manage to make good use of them for the foreseeable future.

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

Offers a pretty powerful suite of tools - combination of livechat, CRM with website even tracking (tracking clicks and pageviews) and subsequent marketing automation with the data that you capture. Great stuff, really. The company is new and there's a lot that can be optimized and built upon, but it appears they are moving in right direction. Managed to buy it as a Lifetime deal from Appsumo.

Cons:

Their marketing communication is not as precise, direct and on-point as it can be. Support via online chat is pretty slow (20 to 30+ mins per reply), though you do get your replies via e-mail also, which still allows for a decent conversation (far better than once per day e-mail conversation).

Reasons for switching to Dashly

Gist is better, but also considerably more expensive. In the end of the day, the extra cost did not correspond with my needs. Also, Gist's plan only allowed me to use it for a single website/business, while with Dashly, I can potentially also use my account on some partner websites, though with some contact/channel filtration and tagging discipline to separate audiences.

Vi F.

Verified reviewer

Real Estate

2-10 employees

Used daily for less than 6 months

Review source

Reviewed April 2023

Replacement for Intercom

Really great customer service which I guess you would expect from a company that specializes in that. Lots of information to help guide you but not overwhelming either.

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

It was extremely easy to set up. It was a long day and I wasn't sure if I wanted to implement it into my site yet. I found the guides they have super helpful and the process was painless. I also love the pricing as I've been paying for basic features on Intercom for years now. I truly wish I had found them earlier!

Cons:

So far I'm happy with them. They've thought of a lot of nice UX parts of their product that I like. If I had to complain, it's mainly that I wish they were around sooner than I found them.

Reasons for choosing Dashly

Dashly had all the features that Intercom has and more at a lower price. What more can you ask for?

Reasons for switching to Dashly

Pricing!

Sumeet M.

Verified reviewer

Legal Services

11-50 employees

Used daily for less than 2 years

Review source

Reviewed December 2020

Dashly isn't dashing, as it lacks many features.

We're happy and satisfied with the Dashly earlier but soon after they stopped providing the very essential features like Leadbot and charging extra for those features calling them as Add-ons. We feel disappointed. Secondly, there so many bugs and glitches as even there's no HTML email/message editor.

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

It's super simple and easy to deploy. We love the tracking and trigger based pop-ups. Their support is also good.

Cons:

We're very much disappointed by their always changing pricing plans and not even included the very basic feature like LeadBot in their standard plans and rather always charging extra for the very basic features like Leadbot or Twitter and Whatsapp integrations which is provided by other similar tools/companies for free.

Eric P.

Verified reviewer

Management Consulting

2-10 employees

Used daily for less than 6 months

Review source

Reviewed March 2023

Perfect tool to communicate with and support prospects and customers

Overall, Dashly is a must-have for businesses looking to improve their customer communication and support processes. Their knowledge base and support from their team is top notch.

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

Dashly is an outstanding communication platform that streamlines communication between businesses and their customers. The user interface is intuitive and user-friendly, making it easy to manage customer inquiries and support requests.

Cons:

The only downside to having so many features is that you have to learn how to best use their features. I am constantly finding a new feature that would be so helpful (great problem to have) but it takes time to get a feel for what you should be using to maximize your use!

Reasons for switching to Dashly

Was recommended by a friend who also made the switch from intercom. Similar features at a much more affordable price for small teams like ours.

Marcello C.

Verified reviewer

Telecommunications

2-10 employees

Used daily for less than 6 months

Review source

Reviewed February 2023

Best live chat and leads generation software

With Dashly, I solved the problem of having to keep many different apps open to respond to customer inquiries, and I was able to provide a professional service to everyone looking for information in my business

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

Simple to use but with many features and ability to manage external systems with bees.I can now respond to all clients through one platform providing better service.Chatbots can be programmed visually even by those without technical skills.

Cons:

Not all modules are included in the subscription, and integration with Google Maps is still missing, which I hope they will integrate soon.Many things that are not implemented can still be done via zapier or api

Reasons for choosing Dashly

Easy to use, great user experience, lifetime deal

Verified

Reviewer

Information Technology and Services

11-50 employees

Used daily for less than 2 years

Review source

Reviewed April 2022

conversational marketing

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

I've been using the tool for a couple of months now and I'm pretty happy with the results. The tool is quite simple to use, you don't have to be an experienced person to create your own unique chatbot. The best thing is that you can create a chatbot for each page. I've created 4 chatbots for my website so far.

Cons:

I would be happy with more options to customize new chatbots

Chris L.

Verified reviewer

Design

2-10 employees

Used daily for less than 6 months

Review source

Reviewed March 2023

An Impressive Marketing Automation Tool

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

As someone who has used several marketing automation tools over the years, I can honestly say that Dashly is a standout. The platform offers a wide range of features that make it easy to create and manage email campaigns, track user behavior, and engage with customers.The platform's behavioral tracking and analytics features have been incredibly useful in understanding my users' behavior and optimizing my marketing campaigns accordingly. The insights provided by the platform have helped me make data-driven decisions and improve my campaign performance.Another feature that sets Dashly.io apart is its ability to integrate with other tools and platforms. The platform seamlessly integrates with other tools such as Google Analytics, Slack, and Salesforce, making it easy to share data between different tools and streamline my workflow.Overall, my experience with Dashly.io has been very positive. The platform has helped me save time, streamline my marketing efforts, and improve my campaign performance. If you're looking for a powerful marketing automation tool I would definitely recommend giving Dashly a try.

Cons:

One small drawback I have noticed with Dashly is that the user interface can be a bit overwhelming at first. There are many features and options available, and it can take some time to learn how to navigate and use everything effectively. However, once I got the hang of it, I found the platform to be very user-friendly and intuitive.

Verified

Reviewer

Marketing and Advertising

2-10 employees

Used weekly for less than 12 months

Review source

Reviewed September 2021

Increase conversations and conversions with Dashly

I increased my leads and managed to get more people to open conversations with my business, especially the sales and support staff. People spent more time on my site and I had different ways to bring them back as well. Overall this is a very smart tool that will give you a lot of possibilities to grow your business, without annoying your visitors and customers.

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

I found this a very fun tool to use on my sites. The setup time is minimal and the different tools work great out of the box. The combination of live chat, popups and chat bot make this a very versatile tool that can be used for different purposes. I mainly use them for lead generation and showing the right messages to the right visitors at the right time. Dashly has a modern interface, allows you to customize the different tools and is very easy to set up.

Cons:

I would like the email functionality to be more generous in all the plans. Other than that, I think this is a very good platform with multiple tools to get leads, increase conversations and boost your conversions.

Ratomir J.

Verified reviewer

Design

2-10 employees

Used daily for less than 6 months

Review source

Reviewed April 2023

Great alternative to popular tools

Overall it's good

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

Look and feel, also features to create Knowledge base

Cons:

I must admit support is a little bit slow, since they are providing the support software, they should have a better customer care

Reasons for choosing Dashly

Because of ease of ue

Reasons for switching to Dashly

cost

Chris B.

Verified reviewer

Marketing and Advertising

2-10 employees

Used daily for less than 6 months

Review source

Reviewed February 2023

Dashly - fast and easy to set up !

Allowing potential clients to contact us for more information.

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

I love that It can tie in Facebook Messenger and Instagram Messaging as well as email and messages from the website. Makes it easy to keep in touch with clients and potential clients.

Cons:

I haven't found anything major yet, just minor time zone difference, but patience is key - - and waiting to the next day to get an answer isn't a big deal.

Reasons for switching to Dashly

Seems to work better and love that it pulls in messenger and instagram messaging.

Showing 1 - 10 of 47 Reviews

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