FreshMail 2026: Benefits, Features & Pricing

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On this page

Overview
Pricing and Plans
Features
Integrations
User Reviews

Overview

FreshMail

4.4

(44)

Pricing

Starting at €12.00 per month

About FreshMail

FreshMail is a cloud-based email marketing solution that helps businesses of all sizes conduct and automate advertising campaigns and communications. It provides several features including templates editing, messaging, auto-responding to subscribers and mass-emailing.

FreshMail follows A/B testing methodology that enables users to customize templates, email content and alternative subject lines. Its marketing automation module helps businesses send personalized emails to subscribers and receive insights into their activities. Additionally, it provides benefits including campaign management via Google Analytics, export of relevant data/reports and performance review of social links.

FreshMail allows integration with SurveyMonkey, PayPal, Salesforce, Wordpress, Eventbrite, Zapier and more. It is available on a monthly subscription and extends customer support via documentation, email, phone and an online help desk.

FreshMail Screenshots

FreshMail Pricing and Plans

Starting price: €12.00 per month

Free Trial

Free Version

Starter

€12.00

per month

Plan includes:

1 Access Account
Email Marketing
Form Creator
Landing Page BETA
- Max. 5
Support via Email

Standard

€44.00

per month

Plan includes:

3 Access Account
3 Access Accounts
Email Marketing
Form Creator
Landing Page BETA - No Limit
Support via Email & Telephone
Tracking Code
Webinars up to 100 Participants

Pro

€94.00

per month

Plan includes:

10 Access Accounts
Consulting Services - 3h
Dedicated IP
Dedicated Sending Domain From
Deliverability
Email Marketing
Form Creator
Landing Page BETA - No Limit
Monitoring of Email
Onboarding

Enterprise

€580.00

per month

Plan includes:

2 Dedicated Ips
Access Accounts - No Limit
Consulting Services
Customer Account Specialist
Dedicated Sending Domain From
Highest Message Throughput
Individual Reports
Priority Resolution of Notifications
Webinars up to 500 Participants

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FreshMail Features

Popular features found in Email Marketing
A/B Testing
Autoresponders
Campaign Analytics
Campaign Scheduling
CAN-SPAM Compliance
Contact Management
Customer Segmentation
Email Tracking
Event Triggered Actions
Subscriber Management
WYSIWYG Editor
More features of FreshMail
API
Campaign Management
Click Tracking
Conversion Tracking
CRM
Customer Surveys
Customizable Fields
Customizable Templates
Data Import/Export
Drag & Drop
Drip Campaigns
Dynamic Content
Email Campaign Management
Email Distribution
Email Marketing
Email Templates
Engagement Tracking
Image Library
List Management
Marketing Automation
Real-Time Data
Real-Time Monitoring
Reporting/Analytics
ROI Tracking
SMS Marketing
Spam Blocker
Template Management

FreshMail Integrations

Capsule

Jira

Landingi

Repsly

Typeform

Unbounce

See all 30 integrations

FreshMail User Reviews

Overall Rating

4.4

Ratings Breakdown

55%

34%

Secondary Ratings

Ease of Use

4.3

Value for money

4.3

Customer support

4.5

Functionality

4.3

Carlos Felipe V.

Verified reviewer

Construction

11-50 employees

Used daily for more than 2 years

Review source

Reviewed August 2021

Excellent Tool for Email Marketing Support

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

This help our company a lot on email marketing campaigns, specially when we wanted to get new customers on new Atlanta area.

Cons:

Only the interface aspect, something more comfortable for the user.

Peter M.

Verified reviewer

Internet

10000+ employees

Used weekly for less than 2 years

Review source

Reviewed August 2016

The best platform for sending personalised newsletters

I’ve tested a few different vendors and after using Mailchimp for a long time I switched to Freshmail. At first it mostly for cost reasons but it turns out that their customer support really impressed me. I really like being able to write or call and get quick answers for everything.

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

Freshmail Designer is what I like most. You can select templates or create your own from scratch and add whatever elements you want with one click. Everything looks really professional when you’re done. The other thing worth mentioning is automation with Google Analytics. It’s easy to send autoresponders to subscribers who complete goals that i set in google like “visit price page” and that person will get a message from me. Putting a small discount offer in that messages get really good results.

Cons:

The integration with Google Analytics wasn’t easy for me but once I got the hang of it I could figure it out and set up new autoresponders with a few clicks.

Conrad W.

Verified reviewer

Internet

2-10 employees

Used unspecified for more than 2 years

Review source

Reviewed June 2017

I send a lot of emails. Regular newsletter, mailings and autoresponders. Sometimes things go wrong a

Previously 4

I own an agency that sends emails for clients. We are happy that all emails display correctly on different devices, so we don't need to put much work into design.

Ratings Breakdown

Ease of use

Previously 5

Value for money

Customer support

Functionality

Pros:

Very intuitive tool, I didn't need much time to master it. Also customer support is very responsive and prompt.

Cons:

Artur J.

Verified reviewer

Marketing and Advertising

Used other for more than 2 years

Review source

Reviewed November 2017

I enjoy using FreshMail and find it easy and useful in its price category.

Good insights about my subscribers database and possibility to clean it up from bouncing emails.

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

Many high-quality templates Easy to use A/B testing feature Good interface Clear campaign wizard Grouping messages and subscribers Good insights

Cons:

The offer says otherwise, but from my experience messages filtered to spam are more common than a business would usually accept The templates are good, but the differences between how they are viewed within campaign wizard and in particular email clients is very big.

Harriet W.

Verified reviewer

Market Research

11-50 employees

Used daily for less than 12 months

Review source

Reviewed September 2017

Easy to learn and easy to use!

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

I like how user friendly Freshmail is. The template designer has a lot of pre-made templates and I created mine by just tweaking the one I really liked. All my contacts are easy to manage and to organize. I’m building my email list with their plugin for Wordpress and that works fine as well.

Cons:

Free plan don’t have a possibility to create drip campaigns, I had to upgrade to enable this feature.

Mitchell A.

Verified reviewer

Design

Self-Employed

Used weekly for less than 12 months

Review source

Reviewed January 2017

Very Happy to Reccomend

I have used Freshmail for more than 6 months. Before that I used Mailchimp but I had some difficulties with them and decided to change systems. So far everything seems to be very effective and I’m more than pleased that I decided to switch to Freshmail.

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

The biggest advantage is FreshMail’s 24/7 support. At the very beginning, I had a few problems but they worked and helped me to solve them, also I got some important advice on how to avoid similar problems in the future. I appreciate the wide range of guides, blog posts, e-books and so on. I want to get the most out of my email campaigns and freshmail knows how to do it :)

Cons:

I don’t know how to integrate some plugins with their system, there’s no simple way to do it or I just have to figure it out - anyway it’s not very intuitive.

Bernard S.

Verified reviewer

Computer Software

2-10 employees

Used unspecified for less than 2 years

Review source

Reviewed March 2016

Does exactly what it's supposed to do and works well

The online interface is very intuitive to the users. We have people working in there that are anywhere from graphic designers and web developers all the way to traditional marketers without really a great deal of online experience, and because the tools are so easy to use, it has been a great tool for the entire marketing team.

Ratings Breakdown

Ease of use

Value for money

Customer support

Pros:

I like the functionality of FreshMail Designer. You can change everything using drag & drop and there are tons of additional graphics and buttons to add. They also recently updated everything to make sure that templates adapt to mobile devices.

Cons:

Integration into existing SaaS applications could be better and more diverse.

Holly B.

Verified reviewer

Oil & Energy

10000+ employees

Used unspecified for less than 12 months

Review source

Reviewed September 2015

I didn’t know email marketing was this easy to do

My open rates on previous campaigns with another ESP were horrible and I never understood why. I thought a change of sending servers would help and it turns out that it makes all the difference.

Ratings Breakdown

Ease of use

Value for money

Customer support

Pros:

Honestly, I don’t see much difference between one system and another but FreshMail does stand out to me for one reason. Over the past 4 or 5 years I have used four different email marketing systems and FreshMail has by far the best customer service of any of them. If you are getting any real use out of your email marketing, you will need some help or have a problem from time to time. FreshMail is only customer support that gave me the impression that there was actually someone looking into a problem and they always got back to me and stayed in touch until the problem was resolved.

Cons:

My campaign got delayed because of their moderation process. When I wrote them to ask what was going on they said they have some kind of anti-spam moderation process that was taking longer than usual.

Luca H.

Verified reviewer

501-1000 employees

Used weekly for less than 12 months

Review source

Reviewed October 2016

Good tool for new business development

FreshMail is a great professional system for newsletters at a good price. I’ve been using it for almost a year and I haven’t had any problems yet. It’s simple to use I think a kid could get the hang of it.

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

The price is very reasonable. Customer support available 24-7. Nice looking campaign reports in real time.

Cons:

I’ve had problems logging in to the system when they run updates.