Starmind 2026: Benefits, Features & Pricing

Software Advice offers objective insights based on verified user reviews and independent product and market research. When our advisors match you to a software provider, we may earn a referral fee.

How Software Advice ensures transparency

Software Advice lists all providers across its website—not just those that pay us—so that users can make informed purchase decisions. Users can talk to our advisors for free to receive software recommendations matching their needs. Software providers pay us for sponsored profiles to reach users interested in their products.

How Software Advice verifies reviews

Software Advice carefully verified over 2 million reviews to bring you authentic software experiences from real users. Our human moderators verify that reviewers are real people and that reviews are authentic. They use leading tech to analyze text quality and to detect plagiarism and generative AI.

Independent research methodology

Researchers at Software Advice use a mix of verified reviews, independent research, and objective methodologies to bring you selection and ranking information you can trust. While we may earn a referral fee when you visit a provider through our links or talk to an advisor, this has no influence on our research or methodology.

Wondering if Starmind is right for your organization?

Our Knowledge Management Software selection experts can help you in 15 minutes or less.

On this page

Overview
Pricing and Plans
Features
Integrations
User Reviews

Overview

Starmind

4.5

(43)

Pricing

Pricing available upon request

About Starmind

Starmind is a knowledge management and employee communication solution that helps businesses streamline processes related to collaboration, knowledge exchange, information management, and more from within a unified platform. It allows staff members to post anonymous queries with specific keywords, tags, links, images, videos, and other relevant details.

Starmind enables administrators to utilize artificial intelligence (AI) technology the automatically send new query notifications to relevant employees based on required skill-sets and knowledge. It allows supervisors to create verification groups to monitor knowledge accuracy, quality, and relevance of sensitive information. Additionally, the knowledge spaces module lets team leaders create department or team-specific knowledge portals and organize content in specific categories or topics.

Starmind allows organizations to integrate the system with several third-party solutions, such as Microsoft Teams, Slack, GSuite, and Microsoft Office 365. It is available on monthly subscriptions and support is extended via live chat, phone, email, documentation, and other online measures.

Starmind Screenshots

Starmind Pricing and Plans

Starting price: Connect with an advisor for pricing

Free Trial

Free Version

Basic

Pricing available upon request

No plan information available

Confused about pricing? We've got you covered.

Get a personalized pricing breakdown tailored to your specific needs—no guesswork, no generic estimates.

Starmind Features

Popular features found in Knowledge Management
Access Controls/Permissions
Catalog Management
Collaboration Tools
Commenting/Notes
Content Management
Data Import/Export
Discussions/Forums
Document Management
Self Service Portal
Text Editing
More features of Starmind
Activity Dashboard
Activity/News Feed
Alerts/Escalation
API
Customizable Branding
Data Extraction
Data Storage Management
Data Visualization
For Sales Teams/Organizations
Full Text Search
Knowledge Base Management
Knowledge Management
Live Chat
Machine Learning
Mobile App
Monitoring
Multi-Language
Multiple Data Sources
Natural Language Processing
Performance Metrics
Real-Time Analytics
Real-Time Data
Reporting/Analytics
Reporting & Statistics
Role-Based Permissions
Search/Filter
Tagging
Third-Party Integrations

Starmind Integrations

Microsoft Teams

Microsoft Outlook

Starmind User Reviews

Overall Rating

4.5

Ratings Breakdown

56%

40%

Secondary Ratings

Ease of Use

4.7

Value for money

4.3

Customer support

4.5

Functionality

4.3

Cesar K.

Verified reviewer

Telecommunications

10000+ employees

Used weekly for more than 2 years

Reviewed May 2020

The Swisscom Brain

It feels like Google made a baby with Siri.

Ratings Breakdown

Ease of use

Functionality

Pros:

In a large company like Swisscom it's not easy to quickly find the right person to help you out with a problem. Starmind, which powers Swisscom's Ask-The-Brain tool, makes this really simple. Questions can be submitted anonymously, and then the system automatically matches it up with the people most likely to have the right answer.

Cons:

It would be nice to see more integrations into other tools that are used on a daily basis, like Teams, Confluence, or Outlook, to avoid having to search in multiple tools. But I don't know if this is a limitation of the Software or if Swisscom just hasn't tackled it yet.

Philip G.

Verified reviewer

Insurance

201-500 employees

Used daily for less than 2 years

Reviewed February 2022

Starmind

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

- customer support. [SENSITIVE CONTENT] is always very kind and helpful. - Out of the box integrations - simple to use - the ability to precapture questions and answers for software rollouts (with knowledge spaces)

Cons:

- Search should be better (more like Google Search) - Every user should be able to mark knowledge thats important for their work - Individualiced filters should be possible - Status of Feature requests on canny is not always clear and it takes a lot of time untile someone reacts on them - beeing able to ask questions that are not recognisable as such

Reasons for choosing Starmind

simple to manage; existing integrations in SharePoint

Cihan K.

Verified reviewer

Mechanical or Industrial Engineering

10000+ employees

Used weekly for less than 12 months

Reviewed February 2022

A handy and great tool complying to what it stands for!

I assume it is time consuming for all those who read things they do not really need

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

easy implementation after only one meeting as Pioneer the idea of knowledge sharing in shortest time is absolutely a must in a big company by this undocumented knowledge will not be lost completely

Cons:

users trying to get high ranking by providing data that might not always be useful information is sometimes shared without verifying background (by referring to a specific order, unconnected to general use) no idea how to search for specific data- a kind of data base would be great to keep the data documented and available for the future

Julie S.

Verified reviewer

Management Consulting

1001-5000 employees

Used daily for less than 2 years

Reviewed February 2022

Starmind Active User

I am attracted to Starmind because I love to share knowledge and support people. It is also my place to go to search for simply questions and answers. There is a source of information in there that if used properly it become a good platform to visit everyday.

Ratings Breakdown

Ease of use

Functionality

Pros:

I like that people can write an anonymous question without being exposed. This gives them the opportunity to be open and honest. The people who write the answers however are known and can show their knowledge.

Cons:

No sure I found any that this point. I do like the software.

Torsten S.

Verified reviewer

Insurance

10000+ employees

Used weekly for more than 2 years

Reviewed February 2022

An excellent platform to build up / support Crowd Intelligence and Know-How Self-Service Models

Ratings Breakdown

Ease of use

Customer support

Functionality

Pros:

Great and easy-to-use platform to ease the lives of our IT Servicedesk guys as well as of our entire user community. Using the Starmind is great fun - and even provides knowledge and efficiency benefits.

Cons:

As pointed out earlier - sometimes, the "flood" of information tends to be even a bit too much... - Maybe it would be possible to add more obvious options to limit the overall information a little bit - this would make the platform even more valuable, I guess...

Florian R.

Verified reviewer

Non-Profit Organization Management

10000+ employees

Used daily for less than 2 years

Reviewed May 2020

Excellent software to encourage open exchange on different topics in an organization

Ratings Breakdown

Ease of use

Functionality

Pros:

Starmind helps us in an incredible way to encourage colleagues on a global level not to be afraid to ask questions. Through the feature to ask a question and comment on answers to their questions anonymously, colleagues are feeling more ready to ask anything that they are concerned about. Sometimes, staff in organizations are haunted by difficult or sensitive questions which they do not feel comfortable with asking to their manager or other colleagues. With Starmind, we have a safe space now to also get aware of and address those questions. In addition to that core feature of Starmind the design both of the web version and the mobile app are very user-friendly and the search function works splendidly. With hashtags and skill maps, it gets easy to identify colleagues who are experts in specific areas.

Cons:

For specific sensitive questions, it might be helpful if the question answerer could also remain anonymous, but his department affiliation would be shown. E.g., an John Doe from HR answers a question, but it will only be shown as "Anonymous, HR".

Edda C.

Verified reviewer

Insurance

10000+ employees

Used daily for more than 2 years

Reviewed May 2020

Useful tool but needs work

I really like it and enjoy to be able to contribute with my knowledge.

Ratings Breakdown

Ease of use

Functionality

Pros:

Starmind is very easy to use. Many people can contribute with their knowledge and experience. I am one of the contributors and I am in level 18 at the moment . It is an addictive tool. In my spare time, I search for questions that I can answer. I am very competitive, and work to reach the highest level possible. This is an interactive tool since we can ask any type of questions and we can chat with other colleagues to get the best answer. There are helpful features such as Feeds, experts, dashboard and skill map which are very convenient for the user.

Cons:

I have seen many unanswered questions since over a year ago, it would be helpful to questions in a different section. A glossary will be helpful and an appendix for easy lookup of a word since there are many technical words used for a specific business unit.

Verified

Reviewer

Telecommunications

10000+ employees

Used daily for more than 2 years

Reviewed May 2020

Excellent tool to tap into the knowledge of any organisation

The tool is easy to use and easy to integrate and requires no training. It has some gamification aspects that make using the tool interesting.

Ratings Breakdown

Ease of use

Customer support

Functionality

Pros:

The concept is quite simple: users ask questions and by analyzing the answers, the system clusters the employees according to skills. This is very powerful and allows to quickly find answers as well as helpful people.

Cons:

It is a bit of a challenge to deal with old answers - the answers have an "expiry date", but it would be nice to be able to retire answers automatically.

Verified

Reviewer

Financial Services

51-200 employees

Used daily for less than 2 years

Reviewed July 2020

Starmind THE leading knowledge network