High Trek POS 2026: Benefits, Features & Pricing

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On this page

Overview
Pricing and Plans
Features
Integrations
User Reviews

Overview

High Trek POS

4.9

(16)

Pricing

Pricing available upon request

About High Trek POS

High Trek POS is a retail management system designed to help capacity-based businesses such as adventure parks, waterparks, and FEC's manage online booking, point of sale, ticketing, customer experience, and other administrative operations. Facility owners can utilize the capacity management module to set up activity-based capacity limits across facilities, generate time-based services, and display product availability during in-store or online reservations in real-time.

The application provides an operation hours management module, which enables entertainment venues to control the availability of tours, attractions, products, and facility services on a global facility operating hours calendar. It offers a discount engine, which lets supervisors create custom qualifiers as well as rules to receive and validate waiver forms.

Other features include marketing automation, event check-in, gate access control, customer relationship management, reporting, credit card processing, and more. It facilitates integration with several third-party applications such as Fotaflo, ScoreHub.live, Sendy, QuickBooks, CardConnect and more. Pricing is available on monthly subscriptions and support is...

High Trek POS Screenshots

High Trek POS Pricing and Plans

Starting price: Connect with an advisor for pricing

Free Trial

Free Version

Unlimited Functionality

Pricing available upon request

No plan information available

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High Trek POS Features

Popular features found in Zoo
Animal Database
Animal Monitoring
Breeding Management
Inventory Management
Medical Records
Ticketing
More features of High Trek POS
Access Controls/Permissions
Activities Booking
Activity Dashboard
Alerts/Notifications
Attendance Management
Attendee Management
Availability Management
Barcode/Ticket Scanning
Billing & Invoicing
Booking Management
Booking Notes
Calendar Management
Communication Management
Confirmations/Reminders
Contact Management
CRM
Customer Database
Customer Data Management
Customer History
Customer Support
Customizable Branding
Customizable Fields
Customizable Forms
Customizable Reports
Customizable Templates
Data Import/Export
Discount Management
Document Management
Electronic Payments
Email Alerts
Email Management
Email Marketing
Email Templates
Employee Management
Event Management
Event Registration
Event Scheduling
Event Ticketing
Expiration Management
Gift Card Management
Group Reservations
Historical Reporting
Kiosk Ticketing
Marketing Automation
Membership Management
Mobile Access
Mobile Ticketing
Multi-Location
Online Booking
Online Booking Tools
Online Payments
Online Registration
Online Signing
Online Ticketing
Onsite Ticketing
Payment Processing
Point of Sale (POS)
Price/Margin Management
Print-at-Home
Promotions Management
QR Codes
Rate Management
Real-Time Data
Real-Time Updates
Registration Management
Reminders
Reporting/Analytics
Reporting & Statistics
Room Booking
Sales Reports
Searchable Database
Search/Filter
Season Tickets
Secure Data Storage
SMS Messaging
Status Tracking
Surveys & Feedback
Tagging
Task Management
Task Scheduling
Third-Party Integrations
Ticket Reservations
User Management
Visitor Registration
Waiver Kiosk
Website Integration
Website Management

High Trek POS Integrations

CardConnect

Sendy

High Trek POS User Reviews

Overall Rating

4.9

Ratings Breakdown

88%

13%

Secondary Ratings

Ease of Use

4.8

Value for money

5.0

Customer support

5.0

Functionality

4.9

Jenny L.

Verified reviewer

Entertainment

11-50 employees

Used daily for more than 2 years

Review source

Reviewed April 2024

unique entertainment biz

We have really loved having high trek the team is great and it is not crazy expensive like others as well as you don't need to sign and forever long contract.

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

Hight Trek was easy to implement. They walked you through the process as well as the customer service is top notch. It is easy to try employees on how to use. We love that it has a crm in it and you can assign people tasks.

Cons:

The event management side is a work in progress so we use google doc to make our event sheets with all the details for the day of event.

Reasons for choosing High Trek POS

Customer service support and they are always making changes to make their system better. We had looked at them a few years before but they didn't have everything we needed. Once they added a few things we were ready to go with them.

Reasons for switching to High Trek POS

Needed more options for our food portion of our business.

Shannon O.

Verified reviewer

Entertainment

11-50 employees

Used daily for more than 2 years

Review source

Reviewed September 2020

Solid booking software that handles all of our needs.

We are very happy with the value we get from the software and all of the ways the software helps us merchandise our products, upsell to our customers, and track our conversions and online marketing spend so we can grow our business. The company is also always helping with free consulting as to how we can make our business better and grow faster.

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

I appreciate the integrated waivers that generate tickets for our guests and a process for us to make sure that every guest that participates is waivered. There are many ways to configure products to handle our complex capacity constraints for our ropes course. The software also handles admission tickets for our mini-golf and lane rentals for our Axe throwing. Having one system to handle all of our point of sale transactions as well as online bookings, camp reservations, and financial transactions is a plus. The ability to sell pre-paid vouchers works great for us during the holidays. The company is very responsive and always developing new features for us. The integration with QuickBooks saves us time and effort. The addition of CRM capabilities are making it easier for us to manage our sales funnel and work with larger corporate events with more control over pricing and communication.

Cons:

The system doesn't integrate with a card system like embed yet.

Reasons for choosing High Trek POS

Flexibility of the system, capabilities of complex product configurations, waiver integration.

Eileen T.

Verified reviewer

Entertainment

11-50 employees

Used daily for less than 2 years

Review source

Reviewed April 2024

Seeking to switch to a new operating system? Consider HT POS.

We've relied on HT to support our business operations, and it's been an invaluable asset every step of the way. Despite our customer service team being small in numbers, they're dedicated to being there when we need help/assistance. They're always ready to jump into action, promptly scheduling calls to address our inquiries and discuss our evolving business requirements. One of the standout qualities of our customer service team is their proactive approach to enhancing our experience with HT. They've been hard at work implementing new features that have proven instrumental in streamlining our processes, both behind the scenes and for our valued customers. Their commitment to innovation and excellence has truly elevated what we do, resulting in a more seamless and satisfying experience for all involved. As we continue to grow and evolve, we're grateful to have such a dedicated and responsive team supporting us every step of the way. We look forward to continuing our partnership with HT for years to come.

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Cons:

see overall experience below in box three

Brian D.

Verified reviewer

Entertainment

11-50 employees

Used daily for less than 12 months

Review source

Reviewed October 2019

High Trek has been a great company to work with!

I've honestly really enjoyed working with them. Incredibly responsive support and it gets the job done.

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

They are tackling unique problems that the location based entertainment industry faces and they are incredibly responsive when new features are needed or issues are identified. POS' for this type of business generally just dont do the things we need them to and they have done a great job!

Cons:

There are a few features that we are waiting on but the pros outweigh the cons so we are OK waiting.

Reasons for choosing High Trek POS

Feature set, plans for new features, interactions with development team.

Reasons for switching to High Trek POS

Revel doesnt have a capacity based reservation system integrated.

Jeremy F.

Verified reviewer

Health, Wellness and Fitness

51-200 employees

Used daily for less than 6 months

Review source

Reviewed July 2020

A Great Switch

We are able to migrate multiple ends of our business operations into one modular software. It is easy to use and has saved us time and energy.

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

The ease of use with HighTrek is such a terrific feature. Also, the number of features that it carries with it, and still excels in, is remarkable. Also, the integration into QuickBooks is very helpful for our accounting.

Cons:

As with all newer software that is constantly updated, we do sometimes find bugs, but the team is so responsive to make changes that it is hardly a con.

Reasons for switching to High Trek POS

Our accounting costs were too high and we were forced to use three softwares that HighTrek has replaced.

Cameron C.

Verified reviewer

Entertainment

2-10 employees

Used daily for less than 6 months

Review source

Reviewed September 2019

Highly recommend

We are able to take online orders with ease. Customers love it and constantly tell us how easy it was to book their party and event.

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

User friendly. Easy to set up and easy to learn.

Cons:

Cant think of one, everything has been exceptional.

Reasons for choosing High Trek POS

Because this is truly the best software for anyone in the entertainment industry.

Reasons for switching to High Trek POS

Because we heard this software was the perfect set up for the entertainment industry and they were right.

Kate B.

Verified reviewer

Entertainment

Self-Employed

Used daily for less than 12 months

Review source

Reviewed April 2024

Best Support

Overall experience has been nothing short of amazing and supportive. I have appreciated the support they offered both relative to the functionality of the POS system as well as the business knowledge, ideas, and overall encouragement they give us as new business owners.

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

The availability and support that has been offered by the High Trek Team while we grow and customize further our POS platform.

Cons:

Initially it was confusing and a bit intimidating doing the initial set-up. But, I will say working with them to do some of the basic actions needed helped greatly in building confidence to complete the rest of the project.

Reasons for choosing High Trek POS

They had the knowledge and platform that we were looking for with less creative time needed from us.

Chad C.

Verified reviewer

Entertainment

2-10 employees

Used daily for more than 2 years

Review source

Reviewed April 2024

LaserMaxx Spokane Review

Great and easy to use. Love High Trek POS

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

How easy it is to use. How High Trek will work with us to do updates. If anything, ever goes wrong, they work on fixing it immediately no matter what time or day of the week it is.

Cons:

Was a little complicated to use at first but we picked up on it quickly.

Sierra G.

Verified reviewer

Recreational Facilities and Services

51-200 employees

Used daily for more than 2 years

Review source

Reviewed June 2023

High Trek POS - crucial to our company

We use High Trek as the reservation system for our facilities. It is crucial to our company. Many of our employees interact with it on the daily. It's packed with features that are easy to use (and train on) and if we ever have any questions, [sensitive content hidden] has been there as a constant support and huge help!

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

High Trek as a whole is great. I find lots of use out of POS and transactions (we use this to check guests into our facility, attach their waivers, add merch, etc.). We use leads for the majority of our group bookings. I also dabble in product setup from time to time. And find the voucher system to be very handy and easy to use.

Cons:

There are so many features, it can get a bit confusing. This is my biggest "con" but still consider it a "pro" because we use so many of these features in our day-to-day operations. Particular product setup and schedules can get a little tricky if you don't know what you're doing. Email and SMS is one we've also had to troubleshoot a bit but has ultimately made a huge positive impact for us.

Connor W.

Verified reviewer

Recreational Facilities and Services

11-50 employees

Used daily for more than 2 years

Review source

Reviewed June 2023

Gamechanger in the recreation field!!

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

High Trek allows for smooth interaction for both guests and employees alike. The waiver system acts as a one-stop shop for the completion, attachment, and storage of valuable customer profiles and associated files. Various reports are available at your fingertips and the crew is so receptive to feedback and questions about the system itself.

Cons:

As with any POS system, there are some bugs that we have run into, but as mentioned above, the team is more than receptive to feedback and always resolves the issue or provides insights on a solution in a timely manner. Amazing staff with impeccable communication means that it is difficult to provide cons for this product.

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