What percentage does Jobber take?

Jobber charges a 2.9% plus $0.30 fee for every credit or debit card transaction and a 1% ACH transfer fee [2, 3]. Jobber also offers a credit card reader for collecting payments on-site with swipe, tap, or card insertion. Customers can also add tips and get billed on a subscription basis.

What is Jobber good for?

Jobber streamlines scheduling, dispatching, estimates, billing, payments, and customer communication for home services businesses. It’s ideal for landscapers, home cleaners, carpet cleaners, HVAC repair companies, electricians, plumbers, and other small businesses. It helps alleviate manual tasks and organizes important documentation in one spot.

Jobber uses Transport Layer Security for data encryption via secure connections and third-party security teams perform vulnerability scans to test for weaknesses. Jobber stores data in the AWS cloud, and payment processing is performed through Recurly for subscriptions and Stripe for one-time payments.

Does Jobber report to IRS?

Jobber uses a 1099-K government document that summarizes sales activity done via the platform. It is sent to both the account owner and the IRS. Businesses will receive a form automatically if they have over $5,000 in gross payment volume and the account is based in the United States.

Does Jobber charge a fee?

Yes, Jobber has several plan options, starting with the essential Core plan billed at $39/month or $29/month if billed annually [4]. Jobber Plus also includes access to a suite of marketing features like customer reviews and traditional email marketing. All transactions done via Jobber also come with a fee.

Updated October 31, 2025 at 2:53 AM

Jobber 2026: Benefits, Features & Pricing

Written by Giorgia Pisano

Content Associate

Edited by Mehar Luthra

Team Lead, Content

Wondering if Jobber is right for your organization?

Our Field Service Management Software selection experts can help you in 15 minutes or less.

On this page

Our Summary
Pricing and Plans
Features
Integrations
Key Sentiments
User Reviews
Frequently Asked Questions

Our Summary

Jobber

4.6

(1373)

FrontRunner 2026

Pros:

User-friendly interface
Streamlined operations

Cons:

Integration issues
Glitches and bugs

Pricing

Starting at $39.00 per month

What is Jobber:

Jobber is a field service management platform for landscaping, cleaning, HVAC, carpentry, and other home services businesses. It offers scheduling, calendar management, billing and invoicing, client management, and team organization via a mobile app interface on IOS and Android.

Why we like Jobber:

Jobber helps busy, on-the-go teams stay organized on schedule with real-time notifications and syncing across apps. It helps teams schedule visits, invoice customers, and organize field service teams for maximum efficiency and productivity.

Who should use Jobber:

A total of 78% of Jobber reviewers have between 2 and 50 employees, consolidating small business estimating, invoicing, and scheduling all in one place [1]. Jobber also offers customizable templates to create a unique workflow and integrates with payment apps for on-location client billing.

Jobber Screenshots

Jobber Overview

Jobber is a cloud-based field service management solution designed to help small and midsize service businesses streamline operations, manage teams and provide customer service all from a mobile app or desktop dashboard. Supporting various service industries, Jobber offers an integrated CRM, real-time scheduling and dispatching, expense tracking, invoicing and online booking. Tools include a self-service client hub, quoting, client reminders and automated emails.

With Jobber’s AI-powered tools, such as Jobber Copilot, teams get a business coach in the back pocket, offering...

Jobber Pricing and Plans

Starting price: $39.00 per month

Free Trial

Free Version

Core - Individual

$39.00

flat rate, per month

Plan includes:

Scheduling
Job Details & Attachments
24/7 Client Self-Serve Hub
Requests
Referrals
Client Manager (CRM)
Quoting
Mobile App
Online Booking
Lead Management

Connect - Individual

$119.00

flat rate, per month

Plan includes:

Job Forms
Routing
GPS Tracking
Automated Emails and SMS
Automatic Payments
Automated Invoice Follow-Ups
QuickBooks Online Sync
Custom Fields
Time tracking

Grow - Individual

$199.00

flat rate, per month

Plan includes:

Automatic Time Tracking
Job Costing
Lead Management
Two-Way Text Messaging
Markups
Line Item Images
Automated Quote Follow-Ups
Automated location timers

Connect - Teams

$169.00

flat rate, per month

Plan includes:

Send automated reminders & payments
Document work on job forms
Automate invoice follow-ups
Connect QuickBooks Online

Grow - Teams

$349.00

flat rate, per month

Plan includes:

Track costs with job costing
Automated quote follow-ups
Connect with customers through two-way SMS
Custom automation builder

Plus- Teams

$599.00

flat rate, per month

Plan includes:

Marketing Suite
AI Receptionist
Premium Support
Whiteglove onboarding
Data import

Confused about pricing? We've got you covered.

Get a personalized pricing breakdown tailored to your specific needs—no guesswork, no generic estimates.

Our Analysis of Jobber's Pricing Plans

Jobber offers a range of pricing plans designed to suit the needs and budgets of various home service businesses. We've dug deep into their pricing structure to help you determine which plan might be the best fit for your company. We'll walk you through the key features, benefits, and limitations of each plan, empowering you to make a well-informed decision that aligns with your business goals and financial constraints.

Core Plan

Jobbe...

r's Core Plan is the foundation for solo entrepreneur businesses looking to streamline their operations. At a starting price of $25 per month (billed annually) or $30 per month (billed monthly), this plan offers a suite of essential tools, with features such as online booking, job scheduling, professional quoting, invoicing, and online payment processing. The Core Plan also grants access to Jobber's app marketplace, allowing you to integrate with other tools to further enhance your workflow. **Pros:** - __Affordable entry point:__ The Core Plan provides a cost-effective solution for businesses just starting out or those with a limited budget. - __Essential features included:__ This plan covers the fundamental aspects of running a home service business, from scheduling to invoicing. - __App marketplace access:__ Integrate with other tools to create a customized solution that fits your unique business needs. **Cons:** - __Limited users:__ The Core Plan only supports one user, which may not be suitable for businesses with multiple team members. - __Basic functionality:__ While the Core Plan covers essential features, it may lack some advanced tools needed for more complex operations. **Connect Plan** The Connect Plan is designed for growing businesses that require more advanced features and support for multiple users. Pricing starts at $75 per month (billed annually) or $90 per month (billed monthly) for a single user. For a team of up to five, the Connect Plan is $109 per month (billed annually) or $127 per month (billed monthly). This plan includes all Core features plus GPS tracking, automated reminders, job forms, invoice follow-ups, a QuickBooks Online integration, and more. The Connect Plan also allows you to track time and expenses. **Pros:** - __Automated processes:__ Save time and reduce errors with automated reminders, invoice follow-ups, and more. - __Multiple-user support:__ Accommodate up to five users, with the option to add more at $29 per user. - __QuickBooks Online integration:__ QuickBooks Online users can connect their accounting software for more efficient financial management. **Cons:** - __Higher cost:__ The Connect Plan is more expensive than the Core Plan, which may not be feasible for businesses with tighter budgets. - __Additional user fees:__ While the plan supports up to five users, adding more users comes at an additional cost of $29 per user. **Grow Plan** For businesses with more complex needs and larger teams, the Grow Plan offers a comprehensive solution. Pricing for the Grow plan starts at $126 per month when billed annually or $150 per month when billed monthly for a single user. For teams of up to 15 users, the Grow Plan costs $210 per month billed annually or $262 per month billed monthly. This plan includes all Connect features plus quote add-ons and images, job costing, automated quote follow-ups, two-way SMS communication, and automatic location timers. The Grow Plan supports up to 15 users with the option to add more for an additional cost. **Pros:** - __Advanced features:__ The Grow Plan offers a wide range of tools to help with managing complex projects. - __Scalability:__ With support for up to 15 users included, with the option to add more, this plan can accommodate the needs of growing businesses. - __Enhanced customer communication:__ Two-way SMS allows you to connect with customers more effectively. **Cons:** - __Steep price point:__ The Grow Plan is the most expensive option, which may not be suitable for businesses with limited budgets. - __Potential feature overload:__ Some businesses may not require all the advanced features included in this plan, leading to underutilization. **Add-ons** Jobber offers the option to add its Marketing Suite for $79 per month. The Marketing Suite is an add-on designed to help you attract new customers and grow your business. It offers capabilities such as Google review management and automatic requests for reviews, a referral program, email marketing, and a website with a built-in request form. **Conclusion** After analyzing Jobber's pricing structure, it's evident that they provide a range of options designed to cater to the unique needs of various home service businesses. - __For small, up-and-coming businesses:__ The Core Plan is an ideal starting point. It offers a solid foundation of essential features at an affordable price point, allowing these businesses to streamline their operations and grow their customer base. As the business expands, upgrading to the Connect Plan can unlock additional automation and integration capabilities. - __For established, thriving businesses:__ The Grow Plan is a more suitable solution. With its extensive feature set, including advanced quoting, job costing, and customer communication tools, this plan empowers businesses to optimize their workflows, boost productivity, and deliver exceptional customer experiences. The higher user limit also accommodates larger teams, ensuring seamless collaboration. When selecting a plan, businesses should carefully consider their current scale, growth trajectory, feature requirements, and budget. By aligning these factors with Jobber's pricing tiers, businesses can make an informed decision that positions them for long-term success. It's also worth noting that annual billing offers significant savings, making it an attractive option for businesses ready to commit to Jobber's platform.

Compare Pricing

Compare pricing across our most frequently recommended Field Service Management products.

Software options

Starting price*

User rating

Housecall Pro

$79.00 per month

4.68(2736 reviews)

947

recommendations

FieldAware

$70.00 per month

3.39(66 reviews)

563

recommendations

Salesforce Service Cloud

$25.00 per month

4.46(810 reviews)

320

recommendations

MobiWork

$20.00 per month

4.88(104 reviews)

287

recommendations

Sera

$399.00 per month

4.43(23 reviews)

260

recommendations

*Defined as the price above any available free plan

Jobber Features

Drawn from insights across 1373 verified reviews, we've outlined Jobber's best and worst rated features and how they stack up against the average rating.

Jobber's score

Category average

Jobber's Best Rated Features

Lead Capture

4.83

3.54 category average

Invoice History

4.76

4.19 category average

Estimating

4.75

3.89 category average

Jobber's Worst Rated Features

Document Management

2.50

4.0 category average

Pricing Management

3.43

3.58 category average

Contract/License Management

3.44

3.71 category average

Popular features found in Field Service Management
Alerts/Notifications
Billing & Invoicing
Calendar Management
Contact Database
Electronic Signature
GPS
Inventory Management
Mobile Access
Online Time Clock
Quotes/Estimates
Routing
Service History
More features of Jobber
Access Controls/Permissions
Accounting
Accounting Integration
Activity Dashboard
Activity Tracking
API
Appointment Management
Appointment Scheduling
Asset Tracking
Assignment Management
Attendance Tracking
Audit Management
Audit Trail
Automated Quoting
Automated Scheduling
Automatic Backup
Availability Management
Barcode/Ticket Scanning
Bid Management
Billing Portal
Budgeting/Forecasting
Calendar Sync
Campaign Analytics
Campaign Scheduling
Change Order Management
Checklists
Chemical Usage Tracking
Click Tracking
Client Database
Client Management
Client Portal
Client Tracking
Comment Library
Commercial
Commercial/Industrial
Commercial Inspections
Commercial Properties
Communication Management
Confirmations/Reminders
Contact Management
Contract/License Management
Contractor Database
Contractor Management
Cost Database
Cost Estimating
Cost Tracking
Credit Card Processing
CRM
Customer Database
Customer History
Customer Management
Customer Portal
Customizable Branding
Customizable Fields
Customizable Forms
Customizable Invoices
Customizable Reports
Customizable Templates
Dashboard
Data Capture and Transfer
Data Import/Export
Data Synchronization
Digital Signature
Discount Management
Dispatch Management
Document Imaging
Document Management
Document Storage
Drag & Drop
Driver Management
Dynamic Content
Electrical Estimating
Electronic Payments
Email Campaign Management
Email Management
Email Marketing
Email Templates
Email Tracking
Employee Database
Employee Management
Employee Scheduling
Engagement Tracking
Equipment Tracking
Estimating
Event Triggered Actions
Expense Tracking
Facility Scheduling
File Storage
Financial Management
Fleet Management
For AEC Industry
For Arborists
For Carpet Cleaners
For Commercial and/or Industrial Electrical Contractors
For Field Service
For General Contractors
For Handyman Industry
For HVAC Companies
For Janitorial Services
For Lawn Care
For Locksmiths
For Pest Control Companies
For Plumbing Industry
For Residential
Geographic Maps
Geolocation
Groundskeeping Management
Group Scheduling
Historical Reporting
HVAC Estimating
Image Library
Inspection Management
Interaction Tracking
Inventory Control
Invoice Creation
Invoice History
Invoice Management
Invoice Processing
Irrigation Tracking
Job Costing
Job Management
Job Scheduling
Job Tracking
Labor Forecasting
Labor Rates
Lead Capture
Lead Management
List Management
Location Tracking
Maintenance Scheduling
Marketing Management
Messaging
Mobile Alerts
Mobile App
Mobile Optimization
Mobile Payments
Mobile Signature Capture
Monitoring
Multi-Location
Multiple Projects
Offline Access
Onboarding
Online Booking
Online Invoicing
Online Payments
Order Tracking
Payment Collection in the Field
Payment Processing
Payroll Management
Performance Metrics
Pest Activity Tracking
Pesticide Usage Tracking
Photo Capture
Photos/Images
Plumbing Estimating
Preventive Maintenance
Preview Functionality
Pricing and Cost Calculations
Pricing Management
Progress Reports
Project Billing
Projections
Project Management
Project Planning/Scheduling
Project Scheduling
Project Time Tracking
Project Tracking
Proposal Generation
Purchase Order Management
QuickBooks Integration
Real-Time Analytics
Real-Time Data
Real-Time Monitoring
Real-Time Notifications
Real-Time Reporting
Real-time Scheduling
Real-Time Updates
Recurring Appointments
Recurring/Subscription Billing
Reminders
Repair Estimates
Reporting/Analytics
Reporting & Statistics
Report Summary
Rescheduling
Residential Inspections
Residential Properties
Resource Allocation
Resource Scheduling
Response Management
Review Monitoring

Jobber Integrations

Based on 1373 verified reviews, we've identified products most frequently integrated with Jobber.

QuickBooks Online

Integration rated 4.2 from 153 reviews

Megan

Office Manager/Bookkeeper

Used for less than a year

Reviewed June 2023

"All customers and invoices are shared between the two products allowing us to only have to invoice one time to keep our Field Service and Accounting accurate and up to date."

Zapier

Integration rated 4.7 from 25 reviews

Wesley

Owner

Used for more than 2 years

Reviewed September 2022

"I can create automatic emails and save my office staff tons of time!"

Mailchimp

Integration rated 4.0 from 24 reviews

Google Calendar

Integration rated 4.1 from 23 reviews

Stripe

Integration rated 4.5 from 20 reviews

CompanyCam

Integration rated 4.6 from 19 reviews

NiceJob

Integration rated 4.6 from 16 reviews

Docusign

Integration rated 4.8 from 12 reviews

See all 47 integrations

Jobber Key Sentiments

We analyzed 1373 verified reviews for Jobber to find out what actual users really think.

Most Positive Sentiments

Ease of use

81% Positive

14% Neutral

5% Negative

Jobber is recognized for its intuitive interface that supports quick navigation and minimal training. The platform adapts well to different business needs, making implementation straightforward and helping teams manage daily tasks efficiently. Reviewers note that these capabilities simplify overall business management and allow companies to focus on essential operations.

Customer support

74% Positive

13% Neutral

12% Negative

The software provides responsive customer support through multiple channels, ensuring timely assistance for service-based businesses. The professionalism and helpfulness of the support team are frequently mentioned, with many reviewers noting that prompt issue resolution contributes to operational continuity. Some highlight that effective support has helped their businesses scale and maintain a professional image.

Scheduling

55% Positive

36% Neutral

9% Negative

Jobber’s centralized scheduling tools enable businesses to coordinate jobs and resources effectively. Features such as customizable views, color-coded assignments, and map-based planning help reduce scheduling errors and improve visibility. Reviewers emphasize that these capabilities make it easier to manage team availability and plan routes for field staff.

Least Positive Sentiments

Payment processing

32% Positive

35% Neutral

33% Negative

The platform supports on-site invoicing and real-time payment tracking, with integrations that simplify collection and improve cash flow. These features reduce administrative workload, but reviewers report challenges such as delayed processing, high transaction fees, and issues with recurring or automated payments. Refund and cancellation policies are also noted as areas needing improvement.

Email and notifications

39% Positive

43% Neutral

18% Negative

The tool offers automated appointment reminders, follow-up emails, and bulk notifications to keep customers informed. These features help maintain engagement, but reviewers mention concerns about notification timing, limited integration with marketing platforms, and SMS functionality issues in certain regions. Some also request more advanced options for email campaigns and better communication tools for invoices.

Invoice management

40% Positive

41% Neutral

19% Negative

Jobber organizes jobs, quotes, and invoices in one system, simplifying management for recurring and one-off projects. The invoice creation process is generally efficient, but reviewers note limitations such as difficulty editing sent invoices, tracking overdue payments, and customizing templates. These gaps can affect flexibility for businesses with specific invoicing requirements.

Jobber User Reviews

Overall Rating

4.6

Ratings Breakdown

71%

21%

Secondary Ratings

Ease of Use

4.6

Value for money

4.4

Customer support

4.6

Functionality

4.3

Simon F.

Verified reviewer

Environmental Services

2-10 employees

Used daily for more than 2 years

Review source

Reviewed February 2026

Great stuff!

Good software with good support. Not often had issues and they’re usually resolved quickly by the support staff

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Previously 4

Pros:

Our business thrives on this software. Jobber helps us manage all of our daily work and clients needs.

Cons:

Expensive for a small business starting out but the features are excellent. It’s worth the investment but you need to consider it long term!

Reasons for choosing Jobber

Arb Pro had a big security flaw and BigChange was over complicated

Reasons for switching to Jobber

Job management and scheduling of work features

Sarah E.

Verified reviewer

Consumer Services

2-10 employees

Used daily for more than 2 years

Reviewed December 2025

Thankful for Jobber

After using Vcita and Square, after testing HouseCall Pro, Zenmaid & others, Jobber is the best bang for your buck. We use the grow plan where we can have up to 15 users, manage all of their schedules and maintain our efficient, reliable service, all from one spot.

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

I like Jobber for it's vast offerings including full schedule management, invoicing, follow-up details - it's the best CRM I have used as a cleaning business owner.

Cons:

We like least about Jobber that the application is very inconsistent. We encourage our friends who work on teams to keep communication strong as the application may have you second guessing things here & there.

Reasons for choosing Jobber

The larger quantity of integrations and CRM functions, the messaging function for client's & workers, the ability to leave notes on each job.

Reasons for switching to Jobber

We needed a more robust system, Jobber allowed us 15 users at a median price.

Vendor Response

Hi Sarah, Thank you for the detailed review. We are glad to hear Jobber has been the best CRM you have used for your cleaning business and that our scheduling, invoicing, and CRM tools have supported your team at scale. We also appreciate your honest feedback about consistency, and we will share that with our team. Thank you for choosing Jobber and for highlighting how it has helped you manage your team and service from one place.

Replied January 2026

Jake S.

Verified reviewer

Construction

2-10 employees

Used daily for more than 2 years

Reviewed July 2024

Best field management software

overall experience with jobber has been great since 2015. I’m used to the set up and don’t have any plans in trying anything else as this one works perfectly fine for all of our needs.

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

Pros are saved for Jobber. It is very easy to navigate through all of the different features invoices can be made and sent within 30 seconds automated invoice follow-ups are a great feature. The platform is really good and friendly stuff on hand to help the new AI bot works very well as well.

Cons:

Nothing really it works really well for everything I need.

CAMILO M.

Verified reviewer

Electrical/ Electronic Manufacturing

2-10 employees

Used monthly for less than 2 years

Review source

Reviewed January 2026

bad company

nightmare lost money this company does not understan that if we get paid we need the money next day or even same day as square but they do firsta transaction 7 busines days then 2 to 3 business day

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

I just cancel 2 suscriptions with jobber I sais before is an average software House Call Pro is much better this jobber company held hostage $8250 for 7 days of my money with the excuse that it was the first transaction hgause call pro next day i did have my money even square first transaction next day i have my money I lost business because this company never going to used again im going back with house call pro

Cons:

nothing i just used because the price better paid little more and get better service im going back to house call pro they have a decent price you can load pictures you get emails when you get paiid

Richard M.

Verified reviewer

Construction

11-50 employees

Used daily for more than 2 years

Reviewed December 2025

It's Gotta Be Jobber! The only CRM for your service based business.

Since we started using Jobber at Arbtech Ltd, our efficiency and profitability have skyrocketed. The process of creating detailed quotes and invoices is now a breeze, saving us countless hours of work. I've tried various software solutions in the past, but none compare to the seamless experience Jobber offers when it comes to tracking job costing and maintaining clear communication with clients. The recent introduction of AI has truly revolutionized the way we operate; taking notes and generating new jobs has become remarkably effortless. I can confidently say that the main dashboard keeps me informed and organized minute by minute, allowing me to stay ahead of our company's needs. I wholeheartedly recommend Jobber to any business looking to enhance their operations—it has made an incredible difference for us!

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

I really appreciate the user-friendly interface and seamless mobile integration. It’s fantastic that everything accessible on your PC can also be done through the mobile app. The care taken with responsive design is simply stunning and makes the experience even more enjoyable!

Cons:

I really wish there was a feature that allows for employee tagging in notes, complete with notifications. Just imagine this: when I receive a phone call and I take a moment to leave an internal message on a quote, job, or invoice, it would be absolutely fantastic if the employee I tagged could receive a notification about that note. This would really help streamline our communication and ensure everyone stays in the loop!

Reasons for switching to Jobber

QBO still maintains our books, but as a CRM it doesn't compare.

Vendor Response

Hi Richard, Thank you so much for the detailed and thoughtful review. We are thrilled to hear how Jobber has helped increase efficiency and profitability at Arbtech Ltd, and that the mobile experience, job costing, and AI features have made such a meaningful difference in your day to day work. We also really appreciate the suggestion around employee tagging and notifications in internal notes. That is a great idea and valuable feedback, and we will be sure to pass it along to our team. Thanks again for the strong recommendation and for sharing how Jobber supports your operations.

Replied January 2026

samantha h.

Verified reviewer

Environmental Services

11-50 employees

Used daily for less than 12 months

Reviewed December 2025

simple, supportive, always improving

My overall experience with Jobber has been very positive. Every time I call customer service whether the issue is big or small they are always helpful and efficient. While there are still some areas that could be improved, I really appreciate how simple and user-friendly the platform is, and I like that it’s continually being updated and enhanced.

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

I really like Jobber’s new feature that shows the status of a payment and lets me see exactly when it will be deposited into our bank account. I also appreciate how easy it is to adjust a client’s payment method. This gives clients the opportunity to set up a payment plan with us, and it helps us clearly track how much they’ve already paid and how much they still owe.

Cons:

I’m frustrated that Jobber allows double booking without alerting me, and that there’s no simple way to mark individual blackout dates or times for my workers. Adjusting weekly work schedules isn’t enough, I need to be able to enter specific unavailable times (such as appointments, time off, or partial-day blocks) for each team member and have those blackout periods automatically appear and prevent conflicts on the Jobber scheduling calendar.

Reasons for switching to Jobber

We were expanding our company and we needed a software that had more options

Vendor Response

Hi Samantha, Thank you for the thoughtful review. We are glad to hear the new payment status feature and flexible payment methods have been helpful for both your team and your clients. We also appreciate you sharing your frustrations around scheduling, double bookings, and managing blackout times for team members. That is really valuable feedback, and we will be sure to pass it along to our team. It is great to hear your overall experience has been positive and that our support team has been there for you. Thanks again for taking the time to share such detailed input.

Replied January 2026

Cindy M.

Verified reviewer

Construction

2-10 employees

Used daily for less than 2 years

Reviewed December 2025

Great for Service-Based Businesses

We like it and will continue to use it as it's the best option we have found for our service based business.

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

It is great for scheduling and letting customers know what needs to be done. The automation is great as it saves time. It gives customers and users a one stop shop experience. We like the campaign feature as well.

Cons:

It is hard to get ahold of support sometimes. The price is pretty expensive. If we have a service like Christmas lights (they pay in full at installation) but we have to come back and take down the lights, it feels like we have to re-open the job to schedule the take downs. CC processing fees have gone up.

Reasons for switching to Jobber

Didn't provide everything that we needed in one place - mainly job costing.

Vendor Response

Hi Cindy, Thank you for the detailed review. We are glad Jobber has been a strong fit for your business, especially for scheduling, automation, customer communication, and campaigns, and that it gives your team and customers a one-stop shop experience. We also appreciate the honest feedback. We are sorry it has been hard to reach support at times. We know that is frustrating when you need help quickly. Your notes on pricing, credit card processing fees, and workflows for services like Christmas light takedowns are also really valuable. We will share this with our team. If you would like, our support team can also suggest a workflow that makes scheduling return visits easier without feeling like you have to reopen the job. Thanks again for sticking with Jobber and for sharing what would make it even better.

Replied December 2025

Lily A.

Verified reviewer

Construction

2-10 employees

Used daily for less than 2 years

Reviewed November 2025

Great Addition To Our Business

It has been excellent and I see myself and my company using Jobber for many years to come and using all the features it has to offer.

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

How easy is to navigate, send invoices, receive payments and have everything in one place and very organized.

Cons:

The price could be a bit lower. At least for someone that is starting out. The trial is good but it could be longer.

Reasons for choosing Jobber

The ease of use and features and how quickly it was to set it up.

Reasons for switching to Jobber

Jobber has more features useful for our business and easier to use.

Vendor Response

Hi Lily, Thank you for the detailed review. We are glad to hear you find Jobber easy to navigate and that having invoicing, payments, and organization all in one place has been valuable for your business. We also appreciate the honest feedback around pricing and the trial length, especially for those just getting started. That perspective is important to us and will be shared with our team. It means a lot to hear you see Jobber as a long-term partner for your company, and we are grateful you chose us for the ease of setup and features that support your work.

Replied December 2025

David V.

Verified reviewer

Information Technology and Services

11-50 employees

Used monthly for less than 2 years

Review source

Reviewed January 2026

A Great Tool With an Embed UX Problem

Great tool for business owners - needs help with the UI/UX for their forms when it comes to embedding them on business websites.

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

Jobber provides a great customer management system to allow for jobs to be easily booked online and streamline the booking process for service-based businesses

Cons:

As a web developer, their lead capture form does offer an embed option, but the form itself is massive in length and will break any design of a webpage that you put it on. Breaking this form into steps would be a massive improvement.

Reasons for switching to Jobber

Easier workflow for business owners and better lead routing.

Vendor Response

HI David, Thank you for the review. We are glad to hear Jobber has helped streamline booking and customer management for service businesses. We also appreciate the detailed feedback around the lead capture form and embedded form experience, that insight is very helpful and will be shared with our team.

Replied January 2026

Alex R.

Verified reviewer

Machinery

5001-10000 employees

Used daily for more than 2 years

Review source

Reviewed December 2025

The standard for construction projects

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

Jobber can be extremely useful for your business management and quotes estimating. It keeps clients talking with clients professionally.

Cons:

It lacks some reporting features which are a bit basic compared to similar tools. Perfect to adapt to your workflows, but it lacks some of depth needed for cost analysis.

Vendor Response

Hi Alex, Thank you for the review. We are glad to hear Jobber has been helpful for managing your business, creating estimates, and keeping client communication professional. We also appreciate the feedback around reporting and cost analysis depth, and we will be sure to share that with our team.

Replied January 2026

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Jobber FAQs

What percentage does Jobber take?
Jobber charges a 2.9% plus $0.30 fee for every credit or debit card transaction and a 1% ACH transfer fee [2, 3]. Jobber also offers a credit card reader for collecting payments on-site with swipe, tap, or card insertion. Customers can also add tips and get billed on a subscription basis.
What is Jobber good for?
Jobber streamlines scheduling, dispatching, estimates, billing, payments, and customer communication for home services businesses. It’s ideal for landscapers, home cleaners, carpet cleaners, HVAC repair companies, electricians, plumbers, and other small businesses. It helps alleviate manual tasks and organizes important documentation in one spot.
How safe is Jobber?
Jobber uses Transport Layer Security for data encryption via secure connections and third-party security teams perform vulnerability scans to test for weaknesses. Jobber stores data in the AWS cloud, and payment processing is performed through Recurly for subscriptions and Stripe for one-time payments.
Does Jobber report to IRS?
Jobber uses a 1099-K government document that summarizes sales activity done via the platform. It is sent to both the account owner and the IRS. Businesses will receive a form automatically if they have over $5,000 in gross payment volume and the account is based in the United States.
Does Jobber charge a fee?
Yes, Jobber has several plan options, starting with the essential Core plan billed at $39/month or $29/month if billed annually [4]. Jobber Plus also includes access to a suite of marketing features like customer reviews and traditional email marketing. All transactions done via Jobber also come with a fee.

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