Scheduling Manager 2026: Benefits, Features & Pricing
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- Overview
- Pricing and Plans
- Features
- User Reviews
Overview
Pricing
Starting at $795.00 one time
About Scheduling Manager
Scheduling Manager from Thoughtful Systems is complete management tool designed for service business owners. Key features include customer relationship management (CRM), customer information management, employee information management, job scheduling, mapping capabilities, accounting, payroll and inventory manager.
It manages all customer information including contact information, directions and map information, as well as creates mail-merge letters, schedules reminders to sales prospects and tracks account transactions and estimates.
Scheduling Manager also manages information for employees like contact information, payroll data, employee skills inventory and certificates. It has mapping capabilities with multiple mapping interfaces including Google Maps, MapQuest, Microsoft MapPoint and Yahoo Maps. It enables users to print directions and routes, create routes and track real-time locations of employees.
With the accounting and payroll feature of Scheduling Manager, users can automatically create invoices on job completion, split billing, maintain transaction history and manage payroll for employees.
Service Manager provides mobile apps for both iOS and Android...
. The mobile app allows employees and field workers to access and insert information into the system. It also provides a web portal for both employees and customers to check their job request, job completion information and job schedules.Scheduling Manager Screenshots

Scheduling Manager Pricing and Plans
Basic
$795.00
No plan information available

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Scheduling Manager Features
- Popular features found in Maid ServiceAutomated SchedulingBilling & InvoicingDispatch ManagementElectronic PaymentsMobile AccessMulti-LocationQuotes/EstimatesRecurring AppointmentsReporting & StatisticsService HistorySMS MessagingTime Tracking
- More features of Scheduling ManagerAccountingAudit TrailBarcode RecognitionBid ManagementCommercial PropertiesContact DatabaseContract/License ManagementCRMCustomer DatabaseCustomer HistoryElectronic SignatureEmployee SchedulingEquipment TrackingEstimatingExpense TrackingFleet ManagementInventory ManagementJob ManagementJob SchedulingJob TrackingLocation TrackingMaintenance SchedulingMobile AppOnline Time ClockPayment Collection in the FieldPayroll ManagementPurchase Order ManagementRemindersResidential PropertiesRoutingSchedulingTechnician ManagementWaste DisposalWaste TrackingWork Order Management
Scheduling Manager User Reviews
Overall Rating
4.4
Ratings Breakdown
5
68%
4
18%
3
5%
2
5%
1
5%
Secondary Ratings
Ease of Use
4.4
Value for money
4.3
Customer support
4.5
Functionality
4.3

Tatiana T.
Verified reviewer
Used unspecified for unspecified
Review sourceReviewed January 2012
Great service and helpful schedule program
5
Ask as much question as possible about every fisture at this progam, get all helpful modules for your company, save your money on your services (speedy database entrance with CALLER_ID fixture) and quality of services (NO mistakes on phone numbers, machine does entry itself, no dispatch is needed I'm ready to accept more calls now! And meet more services, it save me money from extra person in a office. Count yourself, talk to Service Department at Schedule System, and ask for DEMO version. If any question, send me e-mail, use this system myself with my dispatchers, very helpful, I don't have to run to them and explain every details anymore - they can see on thier computers screen all my notes and warnings
Ratings Breakdown
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Julie F.
Verified reviewer
Consumer Services
2-10 employees
Used daily for more than 2 years
Review sourceReviewed August 2022
Excellent Scheduling/Billing Software
5
We 've been using Scheduling Manager for over 12 years now. Our business has grown with it, and we have built our procedures in conjunction with the software. It's now an indispensable part of our business management. The folks at Thoughtful are always helpful when we need them.
Ratings Breakdown
Reasons for choosing Scheduling Manager
It provided the functions we were looking for, and the people at Thoughtful were helpful and friendly.
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Mike N.
Consumer Services
11-50 employees
Used daily for more than 2 years
Review sourceReviewed December 2016
Feature Rich But Needs Work
3
Feature Rich but needs a much better UI and the ability to easily create custom reports on all the data fields. Also, needs online help for for most visible fields. Finally, unit, system and integration testing needs to be much better.
Ratings Breakdown
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Erica P.
Verified reviewer
Hospitality
11-50 employees
Used daily for more than 2 years
Review sourceReviewed November 2019
Great Scheduling Software!
5
I don't know what I would do without my scheduling software. It is crucial to our daily operations. It really keeps everything organized and running smoothly. I love the feedback forms and appointment reminder feature, processing of credit cards, and being able to email clients in one shot. I love that Thoughtful Systems will customize documents for me to say and look how I want them to. There is a fee for that of course, but I believe they are one of the only companies, if not THE only company, that offers that. Thoughtful Systems really makes keeping the schedule organized a breeze.
Ratings Breakdown
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Lena A.
Used unspecified for unspecified
Review sourceReviewed December 2011
Scheduling Manager Review
5
We bought Scheduling Manager 5 years ago for our plumbing business. It has been a big help in the day to day running of our business. We've been very happy with the service we've received from Thoughtful Systems. Sarah was very helpful to us. Initially, she helped us learn the program and get started inputting our data. Over the years, as we ve grown, we ve learned more and more things that the software can do. We had a few things changed for us, so that it would work exactly according to our needs. Like customizing an invoice and some of the email templates. It saves us a lot of time, and is very convenient when you need to send out Christmas cards, etc., or promotional pieces offering special offers or new service offerings. The built-in e-mail features are great! I highly recommend the software for your plumbing business, or any business you re in that requires keeping tabs on customers, assigning jobs to employees, tracking accounts.
Ratings Breakdown
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Miriam K.
Used unspecified for unspecified
Review sourceReviewed December 2011
Absolutely LOVE Scheduling Manager!
5
We started with the Basic version 6 years ago. We have upgraded as we went along to higher versions, giving us more capabilities. We're very happy with the software and the support services provided by Thoughtful Systems. It s great that you can get started with an inexpensive version and then upgrade as you grow to more and more sophisticated versions, with more features, and allowing more users, etc. It s also a plus that we could ask Thoughtful for customizations when we needed them, and they provided them to us at a reasonable cost. My businesses could not run nearly as effectively without the Scheduling Manager. It has so many features which save us time, like the automatic credit card processing and the Hopstop interface, the e-mail capability, amongst others. I would recommend it to anyone who needs to schedule a lot of clients, keep track of employees, and amounts due, as well as payroll, etc.
Ratings Breakdown
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Hiram W.
11-50 employees
Used daily for more than 2 years
Review sourceReviewed December 2016
Would Not be able to Function without Scheduling Manager
5
First of all, the software is bulletproof, but if I ever need help, it happens.............same day and with a live person. What more could you ask for. If you are considering any other scheduling software, you should make an appointment to talk with your counselor.
Ratings Breakdown
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Kolan H.
Verified reviewer
2-10 employees
Used daily for more than 2 years
Review sourceReviewed January 2017
SMG Review
4
For basic functions, the software is sufficient. But much functionality is lacking. Reports, multi-screen use, the capacity to change some factors in customer or job files to name a few.
Ratings Breakdown
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George D.
Used daily for more than 2 years
Review sourceReviewed June 2018
Great product for our business
5
Ratings Breakdown
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Simon B.
Verified reviewer
Used unspecified for unspecified
Review sourceReviewed March 2010
Scheduling Manager really helped
5
I very much recommend this software. The company is very helpful. Whenever I've need help and support, Sarah or one of her staff have been ready to assist. Once, even when it wasnt really anything to do with their software.
Ratings Breakdown
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