serviceminder.io 2026: Benefits, Features & Pricing

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On this page

Overview
Pricing and Plans
Features
User Reviews

Overview

serviceminder.io

4.2

(5)

Pricing

Starting at $124.00 per month

About serviceminder.io

Serviceminder.io by Acuere Software is an integrated cloud-based customer relationship management (CRM) and field service management designed for franchise owners, resellers, business coaches and more. Key features include work order management, billing and invoicing, scheduling, routing and payment collection.

Serviceminder.io provides businesses with features specific to creating proposals, campaign tracking and sales pipeline management. The solution also features tools for field service businesses in verticals ranging from carpet and window cleaning to lighting and electrical contractors, pest and maid services.

Contact information includes a map for field employees to know the location of contacts and view other nearby contacts. Calls can be automatically linked back to the account contact, so sales and service team members have the necessary information at their fingertips. Additionally, users can access the solution via mobile devices and manage their business operations.

Services are offered on a monthly subscription basis that includes support via phone and email.

serviceminder.io Screenshots

serviceminder.io Pricing and Plans

Starting price: $124.00 per month

Free Trial

Free Version

Basic

$124.00

usage based, per month

No plan information available

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serviceminder.io Features

Popular features found in CRM
Calendar Management
Customer Journey Mapping
Email Management
Quotes/Estimates
Reporting/Analytics
Sales Pipeline Management
Segmentation
Task Management
Territory Management
Workflow Management
More features of serviceminder.io
Billing & Invoicing
Contact Database
Contract/License Management
CRM
Customer Database
Dispatch Management
Electronic Signature
Email Marketing
Inventory Management
Job Management
Lead Management
Maintenance Scheduling
Marketing Automation
Mobile Access
Online Time Clock
Payment Collection in the Field
Reporting & Statistics
Routing
Scheduling
Service History
Work Order Management

serviceminder.io User Reviews

Overall Rating

4.2

Ratings Breakdown

80%

20%

Secondary Ratings

Ease of Use

4.2

Value for money

4.2

Customer support

4.2

Functionality

4.2

Have you used serviceminder.io and would like to share your experience with others?

Kayla P.

Verified reviewer

Building Materials

11-50 employees

Used daily for less than 6 months

Review source

Reviewed March 2025

Great program

Serviceminder is easy to use and to keep track of jobs including leads and estimates

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

I love the job tagging and how easy it is to use

Cons:

I definitely have no complaints about this software

Erich J.

Verified reviewer

Consumer Services

501-1000 employees

Used daily for more than 2 years

Review source

Reviewed October 2021

Has helped our teams succeed.

SM has been a great partner for our organization. Not only does the software have a wide variety of features which is highly configurable, their staff is extremely responsive when questions come up.

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

As a franchisor, visibility and consistency are key to helping us and our franchisees scale their business.

Cons:

Any aspects of the software that I don't like are open to discussion with the support team.

Reasons for switching to serviceminder.io

Cloud based, integrations, visibility

Vendor Response

Thank you for your honest and thorough feedback, Erich!

Replied October 2021

Christopher C.

Verified reviewer

Construction

11-50 employees

Used daily for less than 6 months

Review source

Reviewed December 2023

Look elsewhere

Our franchisor uses this software and it is a terrible experience. The UI of the software and mobile app is outdated, old and clunky. The billing/proposal section offer very limited options in terms of formatting and outputs a very dated looking quote with options that are not intuitive. Avoid, look elsewhere, especially given the cost.

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

There isn't much I enjoy as a end user. I do think it makes scheduling and routing better for the call center but this isn't an exclusive feature to serviceminder.

Cons:

Outdated clunky UI, limited functionality with quotes, bundled quote layout not intuitive. Updated quotes dont always update on customer end unless they refresh their browser due to the way the present.

Joe D.

Verified reviewer

Consumer Services

11-50 employees

Used daily for more than 2 years

Review source

Reviewed October 2021

Residential Cleaning Company Review

Meets all of our scheduling, routing, invoicing, data tracking and customer communication needs.

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

Very dependable, user friendly and robust.

Cons:

No real cons. It meets all of our needs.

Reasons for switching to serviceminder.io

More stable platform, simpler user experience and much better communication functions.

Vendor Response

We truly appreciate your honest and detailed review, Joe!

Replied October 2021

Matt J.

Verified reviewer

Marketing and Advertising

11-50 employees

Used daily for more than 2 years

Review source

Reviewed April 2022

Awesome company, awesome people

Overall, this is an awesome solution for franchising. I love the people and the innovations.

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

I love this platform! They constantly are innovating and coming out with new features that make life better. I love how they are constantly doing integrations that make doing business with other companies and franchisors more seamless.

Cons:

There is a lot to learn! Sometimes it can feel overwhelming but the support they offer is second to none.

Vendor Response

Thanks so much for the review, Matt!

Replied April 2022

Showing 1 - 5 of 5 Reviews