Updated May 6, 2025 at 2:05 PM
Simpro 2026: Benefits, Features & Pricing
Written by Laura Burgess
Content Analyst
Edited by Caroline Rousseau
Senior Editor
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- Our Summary
- Pricing and Plans
- Features
- Integrations
- Key Sentiments
- User Reviews
- Frequently Asked Questions
Our Summary
Pros:
- Training and support
- Ease of use
Cons:
- Sales misrepresentation
- Syncing errors
Pricing
Pricing available upon request
What is Simpro:
Simpro is field service management software designed for those in the trade service industry, such as electricians, HVAC installers, and plumbers. It has tools for tasks such as writing quotes, scheduling jobs, managing inventory, and financial reporting.
Why we like Simpro:
Simpro shines for its billing and invoicing features, as well as its calendar management capabilities. It also provides users with mobile access, which is key for service providers who spend many hours on the road and at job sites.
Who should use Simpro:
Simpro is a good choice for organizations that have to manage teams of service professionals. It’s a solid fit for smaller companies, with 56% of reviewers hailing from organizations with between 11 and 200 employees.
Simpro Screenshots

Simpro Overview
Simpro is a field service management solution designed for trade and field service businesses. It streamlines operational workflows such as job quoting, scheduling, asset tracking, customer management, project management and reporting. It is suitable for businesses of any size, from small trade businesses to large enterprises, across various industries including electrical, plumbing, HVAC, security and fire protection.
Simpro offers features to help businesses improve day-to-day operations. The solution allows users to estimate, invoice and accept payments. It also assists...
with automating data, integrating with other systems, and connecting digital to physical with IoT. Additionally, the solution provides tools for inventory management, enabling users to order stock, maintain control and enhance warehouse operations. To help manage the workforce, Simpro offers job scheduling, fleet tracking and communication features.Simpro Pricing and Plans
SIMPRO Premium
Pricing available upon request
Plan includes:
- Quoting & Estimating
- Field & Contractor Scheduling
- Real-Time Inventory Management and Purchasing
- Field Operations Management
- Invoicing & Payments
- Accounting & Financing
- Reporting & BI
SIMPRO Premium & Digital Forms
Pricing available upon request
Plan includes:
- Custom Form Builder With Drag-and-Drop Function
- Intelligent Form Population
- Centralized Form Database and Management System
- Workflow Automation
- Electronic Send and Share Capability
- Lets Field Technicians Swiftly Collect Data When On-Site
SIMPRO Premium & Data Feeds
Pricing available upon request
Plan includes:
- Data Source Monitoring & Extraction
- Automatically Scan Data
- Process PDF CSV Excel & Text File Attachments
- Automated Data Entry
- Workflow Triggers and Rules-Based Automation

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*Defined as the price above any available free plan
Simpro Features
Drawn from insights across 140 verified reviews, we've outlined Simpro's best and worst rated features and how they stack up against the average rating.
Simpro's Best Rated Features
Work Order Management
3.79 category average
Online Invoicing
4.25 category average
Third-Party Integrations
3.69 category average
Simpro's Worst Rated Features
Contact Database
4.10 category average
Mobile Access
3.97 category average
Quotes/Estimates
3.95 category average
- Popular features found in Billing and InvoicingBilling PortalContact DatabaseCustomizable InvoicesInvoice ProcessingMobile PaymentsMulti-CurrencyPayment ProcessingQuotes/EstimatesReporting & StatisticsTax CalculationTime & Expense Tracking
- More features of SimproAccess Controls/PermissionsAccountingAccounting IntegrationActivity DashboardActivity TrackingAlerts/NotificationsAPIAppointment SchedulingApproval Process ControlAsset Lifecycle ManagementAsset TrackingAudit ManagementAudit TrailAutomated QuotingAutomated SchedulingAutomatic BackupAvailability ManagementBarcode/Ticket ScanningBarcoding/RFIDBid ManagementBilling & InvoicingBills of MaterialBooking ManagementBudgeting/ForecastingBudget ManagementBudget TrackingBusiness Process AutomationCalendar ManagementCalendar SyncCalibration ManagementCatalog ManagementChange Order ManagementCheck-in/Check-outChecklistsClass SchedulingClient ManagementClient PortalCollaboration ToolsCommenting/NotesCommercialCommercial/IndustrialCommercial PropertiesCommunication ManagementCompliance ManagementCompliance TrackingConfigurable WorkflowContact ManagementContract/License ManagementContractor DatabaseContractor ManagementCost DatabaseCost EstimatingCost-to-Completion TrackingCost TrackingCredit Card ProcessingCRMCustomer DatabaseCustomer HistoryCustomer ManagementCustomer PortalCustomizable BrandingCustomizable DashboardCustomizable FieldsCustomizable FormsCustomizable ReportsCustomizable TemplatesData Import/ExportData VisualizationDigital SignatureDiscount ManagementDispatch ManagementDocument ImagingDocument ManagementDocument StorageDrag & DropElectrical EstimatingElectronic FormsElectronic PaymentsElectronic SignatureEmail ManagementEmployee ManagementEmployee SchedulingEquipment MaintenanceEquipment ManagementEquipment TrackingEstimatingExpense TrackingFacility Asset ManagementFacility SchedulingFile SharingFile StorageFinancial ManagementFitting ManagementFixed Asset ManagementFor AEC IndustryFor Commercial and/or Industrial Electrical ContractorsForecastingFor General ContractorsFor HVAC CompaniesFor LocksmithsFor Mechanical EquipmentForms AutomationForms ManagementFor Plumbing IndustryFor ResidentialFor SchoolsGeographic MapsGeolocationGPSGroup SchedulingHistorical ReportingInspection ManagementIntegrated Business OperationsInteraction TrackingInventory ControlInventory ManagementInventory OptimizationInventory TrackingInvoice CreationInvoice HistoryInvoice ManagementItem ManagementJob CostingJob ManagementJob SchedulingJob TrackingKey & Lock ManagementKittingLabor Cost ReportingLabor RatesLead ManagementLocation TrackingMaintenance ManagementMaintenance SchedulingMilestone TrackingMobile AccessMobile AlertsMobile AppMobile Signature CaptureMonitoringMulti-Channel ManagementMulti-LocationMultiple ProjectsOffline AccessOnline BookingOnline InvoicingOnline PaymentsOnline Time ClockOrder ManagementOverrun ReportingParts ManagementPayment Collection in the FieldPercent-Complete TrackingPortfolio ManagementPrebuilt AssemblyPredictive MaintenancePreventive MaintenancePrice/Margin ManagementPricing and Cost CalculationsPricing ManagementPrioritizationProcess Modeling & DesigningProduct IdentificationProduction Cost TrackingProgress ReportsProgress TrackingProject BillingProjectionsProject ManagementProject PlanningProject Planning/SchedulingProject Time TrackingProject TrackingProject WorkflowProposal GenerationPurchase Order ManagementPurchasing & ReceivingQR CodesQualification TrackingQuickBooks IntegrationReal-Time DataReal-Time MonitoringReal-Time NotificationsReal-Time ReportingReal-time SchedulingReal-Time UpdatesRecurring AppointmentsRecurring InvoicingRecurring OrdersRecurring/Subscription BillingRecurring TasksRemindersReorder Management
Simpro Integrations
Based on 140 verified reviews, we've identified products most frequently integrated with Simpro.
See all 42 integrations
Simpro Key Sentiments
We analyzed 140 verified reviews for Simpro to find out what actual users really think.
Most Positive Sentiments
Field technician management
Users find Simpro's mobile app useful for managing field technicians, offering real-time progress monitoring and easy task assignment. They appreciate the app's usability for adding time and materials on the go, which enhances efficiency. However, some users experience issues with service ticket creation and reporting limitations, particularly in areas with poor cell service.
Training support
Reviewers commend Simpro for its extensive training process, which helps them navigate the software's robust features. They find the training sessions well-designed and appreciate the ongoing support that eases the transition to using Simpro. Users also highlight the knowledgeable trainers who ensure their team is comfortable and proficient with the platform.
Customization flexibility
Reviewers acknowledge Simpro's extensive customization options, which allow them to tailor the software to their business needs. However, they also note that the customization process can be overwhelming and that certain areas, such as quote forms, require more flexibility. Users express a desire for more customizable permissions and template options to better suit their specific requirements.
Least Positive Sentiments
Costs
Reviewers express concerns about the high costs associated with Simpro, citing expensive setup fees and a money-focused approach from the company. They feel that the software did not meet their expectations and found the overall experience costly and frustrating. Users advise potential customers to consider other options due to the significant financial investment required.
Job costing
Users appreciate Simpro's job costing capabilities, which provide visibility into project costs and profitability throughout the project lifecycle. They find the software effective in tracking labor, time, and expenses, helping them manage job costs efficiently. Additionally, users value the integration with accounting software like Xero, which enhances their overall financial management.
Invoicing
Users find Simpro's invoicing features efficient and versatile, allowing them to manage and update invoices seamlessly. They appreciate the ability to handle recurring invoices with ACH and credit card options, which simplifies their billing processes. Additionally, users value the ease of importing supplier invoices and the flexibility to delete or modify invoices as needed.
Simpro User Reviews
Overall Rating
4.0
Ratings Breakdown
5
49%
4
29%
3
9%
2
5%
1
9%
Secondary Ratings
Ease of Use
3.8
Value for money
3.8
Customer support
3.9
Functionality
3.9

Joseph A.
Verified reviewer
Construction
51-200 employees
Used daily for less than 2 years
Review sourceReviewed August 2025
Professional and Balanced
5
My overall experience with Simpro has been positive. It’s a comprehensive job management system that helped streamline operations, particularly in areas like scheduling, quoting, job tracking, and invoicing. The integration between field staff and office workflows was especially useful, and having everything in one place improved our efficiency and visibility
Ratings Breakdown
Read More
Harry K.
Verified reviewer
Building Materials
51-200 employees
Used daily for less than 6 months
Review sourceReviewed July 2025
Simpro Review
4
Very great so far. We've been live for around 4 months and the difference in our efficiency/reporting is very clear.
Ratings Breakdown
Reasons for choosing Simpro
The reason was mainly due to pricing & specific business needs.
Read More
John S.
Verified reviewer
Construction
11-50 employees
Used daily for more than 2 years
Review sourceReviewed September 2019
SimPro Suite is a CRM that Provides a Great Software and Excellent Supprt
5
All clients and leads are easily entered. The site locations are very important since we may deal with a Property Management firm, that has several sites. Each site a specific entity, ie., LLC or related corporate entity. Sites have different Property Managers, Building Supers and in many cases different Purchasing Managers and Account managers.
Ratings Breakdown
Read More

Guy F.
Verified reviewer
Telecommunications
11-50 employees
Used daily for more than 2 years
Review sourceReviewed August 2025
Far from great, avoid if possible.
1
It started off pretty bad, they missed training meetings, each time it was a different staff member, as they had left. Support has been poor, product does get slightly improved every now and then. But generally not great. Its a shame, because it has the potential to be great. Just lacking good software developers.
Ratings Breakdown
Read More
Carl H.
Verified reviewer
Construction
11-50 employees
Used weekly for less than 12 months
Review sourceReviewed November 2025
simpro honest review
1
one we would like to forget, but they won't let you due to binding contract. They promised to work with us to part ways after agreeing the system wasn't working only for their vice president of sales to completely renege on this.
Ratings Breakdown
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Delaney H.
Verified reviewer
Construction
2-10 employees
Used daily for less than 6 months
Review sourceReviewed August 2024
Disappointing and wasted money - HORRIBLE SUPPORT
2
I would not recommend Simpro to a single individual I know at this point. The run around and lack of care to resolve issues, or even address them, is astounding. I was told I would have someone from operations reach out to me by end of day (I have been trying to get help for a week), to only receive an email the following day it would be the end of the following week. Management needs to discuss how to handle the situation, not once has someone called me other than to offer me more "free" training. IF YOU ARE ON THE FENCE OR ARE WANTING TO TRY SOMETHING NEW DO NOT USE THIS PROGRAM. They do not care about the company they care about their numbers. You are not a person to them you are just a contract.
Ratings Breakdown
Reasons for choosing Simpro
The SALES representative promised items and assurances regarding the program that we were interested in having, WHICH ended up not being true.
Reasons for switching to Simpro
We were wanting a stronger financial reporting program, AIA and progress billing tracking/capabilities, and a stronger more user friendly field app.
Read More
Construction
2-10 employees
Used daily for less than 12 months
Reviewed February 2022
Excellent Program - HIGHLY Recommend!
5
Ratings Breakdown
Reasons for switching to Simpro
I review our needs annually- simPRO was a clear choice for us.
Vendor Response
Thank you so much for this incredible review and feedback! It is success stories like this that inspire our teams to constantly improve. We are thrilled to hear that you have had such a pleasant experience with our support teams, they are always here to help! Looking forward to continue supporting your business growth.
Replied March 2022
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Christian B.
Verified reviewer
Security and Investigations
2-10 employees
Used daily for less than 6 months
Reviewed October 2019
Good software for Service based Trades
4
I had used it briefly, then went another route due to some "must haves" I had with the mobile app. The mobile app has since come a long way and appears to have become much more usable for field techs.
Ratings Breakdown
Reasons for choosing Simpro
SimPRO has offline capabilities with the app which is good since I am in the mountains and can't always get enough signal to clock in/out or get job information.
Reasons for switching to Simpro
WorkflowMax and Xero bumped up their rates which brought the pricepoint into this tier
Vendor Response
Hi Christian, thank you for your feedback. It's great to hear that your company is benefiting from simPRO's mobile capabilities! If you ever need help with any simPRO features, be sure to visit the simPRO Helpdesk (https://helpdesk.simprogroup.com/) to contact Customer Support or to access our Help Guide resources. Best, Team simPRO
Replied October 2019
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Christine W.
Verified reviewer
Construction
11-50 employees
Used daily for more than 2 years
Review sourceReviewed July 2025
Very easy and convenience to use
4
Ratings Breakdown
Read More
Renico d.
Verified reviewer
Construction
11-50 employees
Used daily for less than 12 months
Review sourceReviewed February 2025
Simpro not for me
3
The program was not as user friendly and we struggled to get stuff done
Ratings Breakdown
Vendor Response
Hi there, Thank you for taking the time to share your thoughts. We appreciate your feedback and are glad to hear that you found value in the scheduling and time-tracking features. We understand that every business has unique needs, and it's important to find a solution that aligns well with your specific requirements. We strive to offer a comprehensive platform, and we recognize that this can sometimes feel overwhelming. Your insights are important to us, and we continually work to enhance the user experience and provide better value. If you have any specific suggestions or if there's anything we can do to assist you further, please don't hesitate to reach out. We’re here to help and support you in any way we can. Best regards Louise
Replied April 2025
Read More
Simpro FAQs
- What is Simpro used for?
Simpro is used to streamline a range of field service operations. These may include estimating jobs, setting up appointments for technicians, keeping track of inventory, and building financial and performance reports. Any organization that dispatches field technicians to different job sites can use Simpro to manage their workforce and jobs.
- Is Simpro an ERP system?
Simpro is not an ERP system. An ERP typically comes with a range of modules for managing a broad range of business functions. Simpro, on the other hand, focuses on creating smoother workflows for field service professionals and managers.
- Does Simpro track location?
Yes, Simpro comes with a location tracking feature. Using this, you can monitor the location of field technicians and the vehicles they operate. This can speed up the process of choosing the right person for each job, because you can pick the one closest to the customer’s location.
- Is Simpro easy to use?
Simpro comes with a lot of features, which may make it difficult to learn quickly. At the same time, Simpro also provides learning resources to speed up the onboarding process. It also features a user-friendly interface that many find fairly easy to learn.
- Does Simpro have a mobile app?
Yes, Simpro has a mobile app that field techs can use to get job information, manage inventory, keep track of time spent on the job, and more. The mobile function also serves as a link between those in the field and headquarters because it gives users real-time updates as they enter data.

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