Serv-U FTP Server 2026: Benefits, Features & Pricing

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Overview
Pricing and Plans
Features
User Reviews

Overview

Serv-U FTP Server

4.5

(17)

Pricing

Starting at $576.00 one time

About Serv-U FTP Server

Serv-U File Transfer Protocol (FTP) Server is an on-premise collaboration solution by SolarWinds. The solution enables organizations to exchange files with trading partners. Key features include file management, user group creation and permissions management.

Serv-U FTP offers a mobile device interface and web client to upload, view and download files. It also provides a drag-and-drop option to exchange files and create user groups. The solution allows users to send large files by using a built-in plug-in known as Web Client Pro. It also lets users send multiple files at once.

Serv-U FTP enables organizations to define the number of maximum sessions on the server to avoid bandwidth throttling. It also helps with file transfer administration by enabling users to monitor sessions in real-time and view transfer statistics.

Serv-U FTP is compatible with Windows, CentOS, Linux, Fedora, Ubuntu and OpenSUSE.

Serv-U FTP Server Screenshots

Serv-U FTP Server Pricing and Plans

Starting price: $576.00 one time

Free Trial

Free Version

Basic

$576.00

per user, one time

No plan information available

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Serv-U FTP Server Features

Popular features found in File Sharing
Access Controls/Permissions
Alerts/Notifications
Content Management
Document Storage
Drag & Drop
Encryption
Mobile Access
Real Time Synchronization
Search/Filter
User Management
Version Control
More features of Serv-U FTP Server
Audit Trail
Collaboration Tools
Compliance Management
Document Management
File Management
File Transfer

Serv-U FTP Server User Reviews

Overall Rating

4.5

Ratings Breakdown

71%

24%

Secondary Ratings

Ease of Use

4.3

Value for money

4.3

Customer support

4.2

Functionality

4.2

Kurt A.

Verified reviewer

Hospital & Health Care

10000+ employees

Used weekly for less than 12 months

Review source

Reviewed April 2019

A great, full featured FTP/SFTP platform

Solid offering from Solarwinds!

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

Very robust platform with all the expected bells and whistles of a FTP server. Easy setup providing a number of different setup options (DMZ, Proxy, etc). Intuitive management console.

Cons:

Honestly, since we've implemented a few months ago we have yet to run into anything we don't like.

Kurt W.

Verified reviewer

Civil Engineering

51-200 employees

Used weekly for more than 2 years

Review source

Reviewed February 2022

Easy option for FTP access to anyone

Serv-U FTP gave us a quick way to share large, important documents with our clients. Ease of configuration and use a bonus!

Ratings Breakdown

Ease of use

Functionality

Pros:

The ease of use for my users was the best thing about this software. Once they are trained up, they could upload files and give outside users the correct permissions. The other thing I really enjoyed was the ease in which logs were configured to be emailed to us (with terms of service).

Cons:

Upgrading, although easy, was always a bit time consuming. As little as it needed done, I always had to look up exactly how to do it before I tried.

Reasons for choosing Serv-U FTP Server

A browser based interface swayed us toward Serv-U over FileZilla.

Greg P.

Hospital & Health Care

201-500 employees

Used daily for more than 2 years

Review source

Reviewed December 2017

They have the worst support i've ever experienced in my 15 years of IT.

None

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

Serv-U FTP is an after thought for SolarWinds if you call there support it in the other category in there list of products and its displayed in the support that they provide. They will submit your support tickets to there development team then you'll never get an update I have a critical support case that has been open for six months with no responds. I reached out to them 3 times a week no updates. Due to the lack of responds we had to migrate to GoAnyWhere MFT. Please know that im not ranting but im so frustrated with Serv-U FTP support or lack there of.

Cons:

Please don't wast your time with Serv-U FTP, to get support from them i had to reach out to product management via linkedin because the normal path for support was not providing me with any answers. six months we had a ticket open with no answers, six months. If anyone from serv-u would like to discuss please reach-out to me

Vendor Response

Hello Mr. Philips, We appreciate you taking the time to share your opinion. We¿re sorry to hear about your experience in reaching our support team. We serve thousands of customers and we always strive to create the best possible experience for our community of IT professionals. Our Product Management Team is reviewing your case and will reach out to you shortly. You are also more than welcome to contact us via: https://support.solarwinds.com/Success_Center Sincerely, SolarWinds

Replied January 2018

Verified

Reviewer

Internet

501-1000 employees

Used daily for more than 2 years

Review source

Reviewed December 2017

Excellent FTP/SFTP/HTTPS file transfer server software that is Enterprise ready.

Excellent Enterprise-Ready File Transfer Server software. If you keep up with the new releases; you should be able to minimize any major security threats.

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

We really like the multiprotocol support including SFTP w/ SSH Key and/or Password Authentication, FTP (if you're stuck in the past) and HTTP/HTTPS is good for those users that can't figure out how to run a File Transfer Client on their machine. We utilize the database backend functionality to store our user authentication so multiple servers can share it. I've used Serv-U for > 15 years. It's my favorite Solarwinds product purchase; though we bought it from RhinoSoft back in the day.

Cons:

Long ago, they didn't have a good automated user creation system for the database backend. We brewed our own solution using some guidelines they mentioned. I haven't looked to see if that has improved over the last 12 years or so. I'd also like to see a tool that can find individual or groups of full session logs related to a search string (user, or filename/directory). I brewed my own version of that as well. Perhaps they have something. The Solarwinds support site/community is tough to navigate; so it's hard to know what accompanying tools are available.

Vallo S.

Verified reviewer

Computer & Network Security

2-10 employees

Used daily for more than 2 years

Review source

Reviewed November 2023

Popular and widely used file transfer protocol (FTP) server software developed by SolarWinds

The overall experience with this product is entirely positive. Product is available for Windows and Linux, providing flexibility for deployment in different environments.

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

Enables users to share files easily and collaborate on projects by providing a secure platform for file transfers. Supports automation through event-driven actions. For example, you can configure the server to execute certain actions when specific events occur, such as a file upload or download.

Cons:

I can't point out any significant weaknesses in this software product !

Verified

Reviewer

Used daily for more than 2 years

Review source

Reviewed December 2017

Serv-U FTP allows us to host our FTP server with basic features that satisfies our requirements.

For a low-volume user, I get all the features I need without a big price tag! With Serv-U FTP, I can host my own FTP server for my frequent clients, and receive large image files from my them, eliminating a few steps that frustrate me when users send images via DropBox or We Transfer.

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

It is easy to set up user accounts, and allow users to access only the folders that I specify. I also appreciate the icon in the task bar that changes its look to indicate when users are connected, and when files are being uploaded or downloaded -- a very helpful indicator that is always visible on screen, avoiding the need to open the management console. That's a time saver! Note: I received compensation for my honest review. All thoughts and opinions expressed herein are my own and not influenced by the developing company and/or its affiliates in any way.

Cons:

Support for this version of Serv-U is technically available only through email. However, the support team has called me back several times to work through some issues that needed extra attention -- much appreciated!!!

William C.

Verified reviewer

Printing

51-200 employees

Used daily for more than 2 years

Review source

Reviewed December 2017

The Serv-U ftp is a solid part of the company I work for. We/our clients use it daily.

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

The ftp is easy to setup and use. We hardly ever restart the pc that it resides on, it is very stable. Most of our clients do not have any issues connecting to the ftp. I received compensation for my honest review. All thoughts and opinions expressed herein are my own and not influenced by the developing company and/or its affiliates in any way.

Cons:

The only issue I have ever had with the ftp is the blocked ip listing was extremely large. This caused the ftp to start acting odd and blocking approved clients. Once the list was cleaned up and reduced in size the ftp has been stable again.

Raun T.

Verified reviewer

Architecture & Planning

51-200 employees

Used weekly for more than 2 years

Review source

Reviewed February 2019

FTP and SFTP and a great value

Considering it has never crashed and the management side is not crazy. Its a win for me and my company.

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

They say on prem is out. I think not. I have been running this software for about 10 years and it just works. Setup is pretty easy. I have only had to take it offline for updates. Never has crashed. 90 percent of the calls I get with users having issues it's on there end. Has a nice File Share feature you can setup.

Cons:

The interface can be a little more updated but this is just appearance. Haven't found anything really wrong.

Verified

Reviewer

Financial Services

51-200 employees

Used weekly for more than 2 years

Review source

Reviewed February 2019

Great feature set for the price

We switch from WSFTP Server as we needed an option to run some more advanced batch files and notifications. This provided exactly what we wanted with a much lower price point than the others we looked at.

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

This software was very easy to install and start providing a great solution for basic managed file transfers.

Cons:

This product can be difficult to configure if you are working with a highly available configuration and multiple hosts and the ports become confusing with the Gateways in the middle.

Gilad E.

Verified reviewer

Used daily for more than 2 years

Review source

Reviewed May 2018

Establishing private FTP server to work along with scripts and automated testing

Ratings Breakdown

Ease of use

Value for money

Functionality

Pros:

A near perfect FTP server for most of the basic users, can provide end to end solution using most of the required features providing nice GUI, seems to be RFC compliant.

Cons:

The tool suffers from some slowness in certain conditions, also the GUI does no always provides interactive transition and proper logging capabilities.

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