RedAlert NMX 2026: Benefits, Features & Pricing

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On this page

Overview
Pricing and Plans
Features
User Reviews

Overview

RedAlert NMX

4.5

(4)

Pricing

Pricing available upon request

About RedAlert NMX

RedAlert NMX is a fire department management solution designed to help fire departments and ambulance services report and record information related to incidents, employees and inventory on a unified interface. Administrators can alert the dispatcher to track incident status, display pre-plans and view ongoing call information using computer-aided dispatching (CAD) functionality.

The platform enables teams to manage fire hydrant locations and measure the distance between various structures on a unified interface. RedAlert NMX allows managers to communicate with members via text messaging, forecast weather, view properties in aerial views and generate NFPA Reports. It also lets employees receive notifications regarding work orders, physical fitness tests, driving license expiration and other events.

RedAlert NMX lets businesses integrate the system with several third-party applications including SAP Crystal Reports. Pricing is available on request and support is extended via FAQs, user manual guides, email, phone and other online measures.

RedAlert NMX Screenshots

RedAlert NMX Pricing and Plans

Starting price: Connect with an advisor for pricing

Free Trial

Free Version

Basic

Pricing available upon request

No plan information available

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RedAlert NMX Features

Popular features found in Fire Department
Alerts/Notifications
Equipment Tracking
Facility Management
For First Responders
Incident Response Checklists
In-Vehicle Navigation
Records Management
Scheduling
More features of RedAlert NMX
Event Calendar
Pictometry Imagery
Search/Filter

RedAlert NMX User Reviews

Overall Rating

4.5

Ratings Breakdown

75%

25%

Secondary Ratings

Ease of Use

4.5

Value for money

1.0

Customer support

3.7

Functionality

4.0

Have you used RedAlert NMX and would like to share your experience with others?

Josh K.

Used unspecified for unspecified

Review source

Reviewed May 2016

Integration at its best!

We absolutely love this. The staff is very helpful. Support number always great very friendly and willing to help and answer questions. We would never go with any other software. Period. I recommend this to all my neighboring departments.

Ratings Breakdown

Ease of use

Customer support

CHARLIE A.

Used daily for more than 2 years

Review source

Reviewed February 2018

Horrible - not sure how they are still in business. No one calls back - over promise under deliver!

Ratings Breakdown

Ease of use

Functionality

Pros:

Software is easy to use. All the modules work together real well. I guess my issue is the customer service - horrible!

Cons:

The customer service and support is the worst. If you want something done or added you should plan at least a year out. It may take that long for someone to call you back or actually get the item completed. When you see there booth at any show, just keep walking.

John P.

Verified reviewer

Government Administration

11-50 employees

Used daily for more than 2 years

Review source

Reviewed October 2020

Absent Customer Service

Poor communication and follow up to completing configurations.

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

System works great once completed to your specifications.

Cons:

Very poor customer service. Never responds to emails for service. Constant follow up phone calls for status updates on projects. Very poor communication and follow up.

Reasons for choosing RedAlert NMX

Product is good when it works/complete. We are 2-3 years of use and items still are not complete. Currently exploring a demo on another product to migrate away from.

Steve F.

Used unspecified for unspecified

Review source

Reviewed May 2016

Best RMS Software ever!