Truckers Helper 2026: Benefits, Features & Pricing

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Overview
Pricing and Plans
Features
User Reviews

Overview

Truckers Helper

4.2

(25)

Pricing

Starting at $29.95 per month

About Truckers Helper

Truckers Helper is a hybrid fleet management solution for truckload (TL) and less-than-truckload (LTL) owner-operators, fleet owners and brokers. The solution can either be deployed on-premise or hosted in the cloud.

Truckers Helper features standard trucking applications including accounting, fleet maintenance, parts inventory management, route planning and mileage and fuel tracking. It features modules to assist with preparing International Fuel Tax Agreement (IFTA) forms and is also capable of logging driver activity to ensure regulatory compliance.

Additionally, Trucker Helper can be accessed via multiple devices that include Windows-based computers, tablets and mobile smartphones. Services are offered on a monthly subscription basis. Perpetual license is also offered for a one-time fee by the solution.

Support is offered via phone, email, online FAQs and a knowledge base.

Truckers Helper Screenshots

Truckers Helper Pricing and Plans

Starting price: $29.95 per month

Free Trial

Free Version

Truckers Helper Online One Truck Version

$29.95

flat rate, per month

Plan includes:

1 Truck
1 Year of Priority Service and Fuel OPT
2 Users
Additional Workstations – Without Routing and With Routing
Add Priority Service Contract
Automation of IFTA Mileage Tracking
Booking
Brokering/Contractors
Complete Routing
Dispatch

Truckers Helper Online Fleet/Own AuthorityTruck Version

$39.95

flat rate, per month

Plan includes:

1 Year of Priority Service and Fuel OPT
2 Users
Additional Workstations – Without Routing and With Routing
Add Priority Service Contract
Automation of IFTA Mileage Tracking
Complete Routing
Free Upgrades to New Versions
Level II Support
Quarterly IFTA Updates
Truckers Helper and Routing ($24.95 Each Seat Above 2)

Truckers Helper Classic Version

Pricing available upon request

No plan information available

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Truckers Helper Features

Popular features found in Fleet Management
Employee Management
Fuel Management
Geographic Maps
Incident Reporting
Inspection Management
Maintenance Management
Mileage Tracking
Route Optimization
VIN Lookup
Work Order Management
More features of Truckers Helper
Billing & Invoicing
Contact Database
Dispatch Management
Driver Management
Driver Settlements
Routing
Scheduling
Trip Logs

Truckers Helper User Reviews

Overall Rating

4.2

Ratings Breakdown

60%

24%

Secondary Ratings

Ease of Use

4.4

Value for money

3.7

Customer support

3.8

Functionality

4.2

Verified

Reviewer

Transportation/ Trucking/ Railroad

11-50 employees

Used daily for more than 2 years

Review source

Reviewed April 2019

Good Product

We use this product daily and outside of the report section this product is very good.

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

Easy to use. Great accounting software.

Cons:

Reports are not what the desk tops had. Really need to work on that.

Vendor Response

We are adding new reports as they are requested rather than just decide on our own what reports users need. To optain a new report just click the CONTACT US at the bottom of any page and fill out the form that comes up with details on the report you need.

Replied April 2019

Christi T.

Verified reviewer

Transportation/ Trucking/ Railroad

2-10 employees

Used daily for more than 2 years

Review source

Reviewed January 2023

Former Dispatcher who Implemented the Progam

love love love this software

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

love love loved this software. The only thing bad I ever had to say about this program is that i hated the way you had to do the logs on this system it reminded me of the golden days with jj keller. However the stand alone version use to have a Safety and COmpliance feature on it for when the DOt first started to crackdown on Safety issues. It was absolutely wonderful. However the Online version did not come with this feature. There is a brokers module that comes with the brogram as well in both versions but you have to be under the fleet programs to get it if still available. The only thing bad I could ever say about it is that use to the Qinks that needed to be worked out when the product was new you could rarely get anyone on the phone. I have used both versions of this program. I now own my own fleet and brokerage and I am seriously considering getting it over the new TMS systems. The only this it doesnt have that they do is lead contacts....... I know they got bought ourt a few years ago and i actually spoke to the new [SENSITIVE CONTENT] and he was very nice. I have 20 years exp with it.

Cons:

no safety for online versionhateful logchecker

Reasons for choosing Truckers Helper

so much easiers

Reasons for switching to Truckers Helper

better and easier to use

Gregory S.

Verified reviewer

Used daily for less than 6 months

Review source

Reviewed July 2018

A complete Waste of money and time!!! Worthless!!! Poor business practices!

none

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

unfortunately I can't say anything positive since key features are missing! Although it is an easy way to throw away money

Cons:

This software does not contain everything required to manage your Company! Highway use tax, Which they call "Road Tax" in this program, reporting is not possible using this software! The company only has 1 programmer, and the owner does not offer refunds! DON'T WAST YOUR MONEY OR TIME!

Vendor Response

You can please some of the people some of the time, some of the people all of the time but you can never please all the people all the time. If you call looking for a fight you'll get one. He misdescribed what he was looking for, IRP which he called road tax information is reported under REPORTS/MILEAGE and the report has always been there. But he just wanted to argue. Road Tax to me is the 4 states that have a separate mileage tax for trucks. We do not currently have a separate report on those 4 states. Refunds are not free - we pay for services based on the number of users, so much of the monthly fee is paid to others and not available to be refunded. If you want LOW MONTHLY FEE then you have to accept the terms to get it. .

Replied August 2018

Bernard C.

Transportation/ Trucking/ Railroad

2-10 employees

Used daily for more than 2 years

Review source

Reviewed July 2016

"Trucker's Helper" in deed!

I started my trucking company in 2010 as a one truck owner operator with my own authority. I evaluated different trucking/accounting programs and decided to try Trucker's Helper and am I ever glad I did. Trucker's Helper is an all in one trucking and accounting program that is all you will need whether you are a company driver, owner operator, fleet or broker. Over the past six years I've went from a one truck owner operator to multiple trucks and brokering loads to contractors. Trucker's Helper allowed me to expand my software capability as needed and covers the accounting and reporting requirements of IFTA, KYU, and IRP.

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

I like the fact that Trucker's Helper is a one stop shop in that it covers every aspect of trucking from dispatch, maintenance, accounting, personnel, IFTA, IRP, KYU, payroll and etc. Also, the customer service provided through the Priority Support option is phenomenal. John, the developer of Trucker's Helper, goes above and beyond to help you resolve any issues you may have using Trucker's Helper from figuring out the proper way to enter a complex accounting issue or solving a functionality issue with Trucker's Helper. For example, I had a technical issue arise late on a Friday night. I was locked out of the program and thought I had lost all of my data. I was in a state of panic. I submitted a Technical Support Request Form online late on a Friday night. Late afternoon on Sunday, I received a phone call, it was John. He spent the next hour or so doing a remote repair to get me back up and running. Now that is customer support!

Cons:

Not a thing.

Frank W.

Verified reviewer

Transportation/ Trucking/ Railroad

2-10 employees

Used daily for less than 12 months

Review source

Reviewed December 2019

A must have for small business trucking

My overall experience with Truckers Helper has been fantastic! Everything you need, when you need it and all in one place.

Ratings Breakdown

Ease of use

Functionality

Pros:

Unlike a large trucking company my wife and I do not have access to the vast knowledge and know how needed from multiple people to maintain proper reporting, paperwork, maintenance and accounting. Truckers Helper fills the void needed to handle accounting, compliance, mileage tracking and settlements. I would need to hire multiple people to replace the abilities of Truckers Helper. Not only is Truckers Helper cheaper than an office of workers, its also easier to manage and more efficient.

Cons:

There is a lot of info needed to get everything up and running. It is time consuming at the start but once you are running full speed it is definitely worth it.

cliff r.

Used unspecified for unspecified

Review source

Reviewed March 2016

ITS FINE I GUESS

The program is fine. It does what it is supposed to do but man it is so freaking temperamental and slow. There are so many time I go to run a report and and it sits on the loading screen and sits and sits then finally pops up but instead of the report it shows the main program screen. I am entering the routing it sits there waiting to bring up the stupid zip code. And then waiting for the zip codes to enter in the system. Once you figure out some the tricks the program is fairly easy to use. But I do not feel like the support is terrible. The manual gives no useful information, the video tutorials never seem to cover what I need in any reasonable amount of time. And having to email and wait for a day or more to get a response sucks. For the record I am doing this review to try and avoid another price increase, at the same time if the cost gets much higher I am moving my company to a different program because this one will cease to be worth the headache.

Ratings Breakdown

Ease of use

Customer support

Vendor Response

Speed is generally more a matter of your connection speed than the speed of the program. Have you checked your internet speed? Support request are generally answered within a few hours and always the same day. If you are waiting a 'day or more' then something is wrong on your end as the answer is never a 'day or more' in being sent. If you have a suggestion to improve the service without raising the cost (to hire more people - I haven't found any support reps who want to work for free) I'd love to hear your suggestions. Click the CONTACT US link at the bottom of any page and let me know your suggestions.

Replied March 2016

Robert C.

Verified reviewer

Transportation/ Trucking/ Railroad

2-10 employees

Used weekly for more than 2 years

Review source

Reviewed October 2020

OUT OF BUSINESS

none

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

Used this software since 1998 and [SENSITIVE CONTENT HIDDEN] was very helpful. Then it went to online and all data was in a cloud. Now he is closing it down and no one answer the phone and e-mail has been shut down. There seems to be no contact to get any information on how to get all data to be able to maintain accounting records. Not a good way to close down a business and not anyone can get their data.

Cons:

After learning it I liked the software. It integrated with other apps that were offered.

Jamie F.

Translation and Localization

2-10 employees

Used daily for more than 2 years

Review source

Reviewed August 2017

Does everything I need to manage my trucking business.

does everything I need to get done and stay on top of our business

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

Complete, affordable package. They also help with management question, not just how to use the program. Great service.

Cons:

No free phone support like I used to have with the standalone program. You have to pay per incident with the new online service.

Wendy M.

Used unspecified for unspecified

Review source

Reviewed January 2015

Loss of $30

I liked that it was one of the few that I could take a video tour of prior to purchase. That was the only good part. It said it works for O/O, seemed simple to use, easy to figure out especially with the live chat and online manual. I needed to be able to invoice every 2 weeks, 3-5 runs a day with different rates. It was unable to accomplish this task. Live chat was a let down. Their response both times were to read the manual. NO HELP... two days later I decide it isn't going to work no matter how many times I read the manual! Spoke with live chat. Was told I could cancel but could not get a refund as it was stated multiple times no refund... it also stated worked for O/O but that was false.

Ratings Breakdown

Ease of use

Customer support

Vendor Response

I"m not sure how they decided it didn't work since they never submitted a support ticket - but we don't claim anywhere that the program is plug and play. We have hundreds of owner/operators using the program, both leased and running their own authority. I'd bet if she'd have asked for help we could have shown her how to do what she needed to do. Live support is currently unmanned. but when it is on it's not for 'support, it's for answering a quick question. For support submit a ticket and we'll get back to you with an answer. If this person will contact us (submit a ticket) I'll be happy to turn her account back on and show her how to do what she wants to do. .

Replied February 2016

Ashley A.

Used unspecified for unspecified

Review source

Reviewed February 2016

Usage

I have had a lot of good luck using this program. There have been times that it doesn't work the way it's suppose to. The nice thing is that the support team works really hard on getting it back together. The one thing I do miss is when they were able to take control of the program and show you what you are doing wrong. I enjoyed that.

Ratings Breakdown

Ease of use

Customer support

Vendor Response

We can and still do offer remote support with the standalone and the online program. With the standalone its free for Priority Support customers, and for the Online or those without Priority Support there is a small fee for remote sessions. We just don't find the need for remotes as much with the online program. We have a plan to start a 'premium' online account which will offer Priority Support for our online customers. Watch the Announcement for it - it'll be available as soon as we get the accounting and features for it added to the program.

Replied February 2016

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