CrunchTime 2026: Benefits, Features & Pricing

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Overview
Pricing and Plans
Features
Integrations
User Reviews

Overview

CrunchTime

4.4

(14)

Pricing

Pricing available upon request

About CrunchTime

Crunchtime is how the world’s top restaurant brands achieve ops excellence in every location. Our software is used in over 100,000 locations in 100+ countries to manage inventory, labor and scheduling, learning and development, food safety, operational tasks and audits. Crunchtime enables customers including Chipotle, Culver’s, Domino’s, Dunkin’, Five Guys, and P.F. Chang's to control food and labor costs, and deliver great guest experiences. For more information, visit Crunchtime.com.

CrunchTime Screenshots

CrunchTime Pricing and Plans

Starting price: $1.00

Free Trial

Free Version

Basic

$1.00

No plan information available

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CrunchTime Features

Popular features found in Employee Scheduling
Alerts/Notifications
Attendance Management
Calendar Management
Employee Management
Messaging
Mobile Access
Payroll Management
Reporting/Analytics
Schedule Distribution
Self Service Portal
Shift Swapping
Timesheet Management
More features of CrunchTime
Accounting Integration
Activity Dashboard
Automated Scheduling
Barcode/Ticket Scanning
Billing & Invoicing
Budgeting/Forecasting
Class Scheduling
Compliance Management
Compliance Tracking
Cost Management
Cost Tracking
Customizable Reports
Demand Forecasting
Discount Management
Electronic Payments
Employee Database
Employee Scheduling
Facility Scheduling
Food & Beverage Management
Forecasting
Inventory Management
Inventory Tracking
Kitchen/Menu Management
Labor Cost Reporting
Labor Forecasting
Menu Planning
Multi-Location
Nutrition & Allergen Management
Nutrition Analysis
Online Ordering
Online Time Clock
Order Management
Performance Metrics
Point of Sale (POS)
Promotions Management
Purchase Order Management
Purchasing & Receiving
Real-Time Data
Real-Time Notifications
Real-Time Updates
Recipe Management
Recruitment Management
Reporting & Statistics
Retail Inventory Management
Scheduling
Search/Filter
Skills Tracking
Task Scheduling
Third-Party Integrations
Time & Attendance
Time Clock
Time Off Management
Time Off Requests
Vacation/Leave Tracking
Variable Workforce

CrunchTime Integrations

PDQ POS

Lightspeed Retail

QuickBooks Enterprise

Toast POS

CrunchTime User Reviews

Overall Rating

4.4

Ratings Breakdown

50%

36%

14%

Secondary Ratings

Ease of Use

3.9

Value for money

4.3

Customer support

4.4

Functionality

4.2

Ramon V.

Verified reviewer

Restaurants

5001-10000 employees

Used daily for more than 2 years

Review source

Reviewed January 2020

Crunchtime your restaurant back of house experts

We have been using Crunchtime for a very long time, I would say around 8 years. It has always worked well and our experience has been exceptional. We purchased another company some time ago which used a product from the competition and we decided to try it out for a while and then decide if we would migrate away from Crunchtime or migrate the new additions to Crunchtime. After discussing with the users it was an easy decision to migrate the new restaurants over since Crunchtime's features set is much more complete than that of the other system that we tried.

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

1. Cloud based software as a service 2. More features than the competition 3. Easy to integrate with different systems 4. Willing to adapt to business needs 5. Will take good ideas or suggestions from clients and upgrade system adding benefit to all customers

Cons:

1. Some processes were easier to execute on the fat client that has been discontinued 2. They did not have native integration with some POS until last year. But they did provide us a third party that helped with that and we used them in the mean time.

Reasons for choosing CrunchTime

Crunchtime has a lot more features and they are more willing and available for integrations with other systems. Right now we integrade Crunchtime with our POS and with our central accounting software which saves us a lot of time in processing different information that goes to and comes from our restaurants.

Sara W.

Verified reviewer

Restaurants

501-1000 employees

Used daily for more than 2 years

Review source

Reviewed December 2019

Inventory Management

Would recommend Crunchtime to anyone looking to solve for cost of goods and labor. There are a great deal of reports and functions in this database that help your teams from restaurant level to C-level make better business decisions. The customer service team is quick and helpful which makes resolving any issues that may arise less stressful.

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

Accurate and reliable food and beverage costs. Reporting abilities from micro and macro levels. Consistency

Cons:

Learning curve with new users can cause issues with ease of use.

Reasons for choosing CrunchTime

Crunchtime fulfilled more of the business needs we were looking to solve for.

Angel M.

Verified reviewer

Food & Beverages

501-1000 employees

Used daily for less than 12 months

Review source

Reviewed April 2020

Crunch-time back office

Overall the crunch-time back-office I believe is really a great inventory app option to use and keeping track of all store and business inventory

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

What I like about crunch-time back office it is an easy and great way to keep track of your inventory and sales

Cons:

Cons to crunch time back office and sometimes it takes a couple days for the system to come back up if it goes down

Gary M.

Verified reviewer

Food & Beverages

501-1000 employees

Used daily for more than 2 years

Review source

Reviewed January 2020

Greatest Inventory System

I have had nothing but good experiences with CrunchTime. Their support is the best I have dealt with compared to any other software I have used (especially than any of the multitude of POS support teams I have dealt with).

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

The best part about this software is how highly customizable it is in order to meet our business needs. The purchasing controls and the way that it highlights reconciling issues to help prevent mistakes is great. Also, all the tools that are available to help you troubleshoot your inventory variances are amazing. Finally, their embedded help is hands down the best I have seen. It does not just send you to some message board where maybe you find the information you are looking for but brings you right to the pages that correspond with where you are in the app at the time.

Cons:

It is very unforgiving, in some areas. The inability to edit commissary orders after they have been reconciled, even though you can do that with vendor orders can be difficult if your business uses commissaries to supply their locations. Also, the need to create multiple recipes to deal with mods or togo vs dine in can create a lot of extra work vs having some functionality where maybe there are flags that designate what should be in a recipe would make it much easier.

Mitch B.

Verified reviewer

Accounting

51-200 employees

Used daily for less than 6 months

Review source

Reviewed June 2022

Crunchtime has been a helpful tool for us to manage multiple different areas of our business.

Our overall experience has been very positive. The service team met with us before we started in order to walk us through the most-used parts of the system and also to answer any questions we had. We were very impressed with them and appreciated this dedicated time to onboarding the software. We have been able to do everything we have needed to and have been very satisfied with the product.

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

I have appreciated the user-friendliness of the software. You are able to edit where needed and in a way that makes sense for accountants on the back-end and for front-end users in our restaurant. I also appreciate that the system is very robust and allows you to view and perform a wide variety of functions.

Cons:

You do have to log in to a different site in order to edit the global settings for your company than you do when doing most other functions. It would be ideal if you could be in one place to do everything you needed to for your company.

Reasons for choosing CrunchTime

We did not consider other products as this is the system that many other franchisees in our concept currently use.

TJ S.

Verified reviewer

Restaurants

201-500 employees

Used daily for more than 2 years

Review source

Reviewed July 2018

Easy to use, very detailed, all the info you want to know

Previously 4

One of the better inventory management systems I've worked with

Ratings Breakdown

Ease of use

Previously 4

Value for money

Previously 4

Customer support

Functionality

Previously 4

Pros:

Easy to look into inventory, shortages, usage, etc. Lots of reports for p-mix, costs, sales history, etc.

Cons:

Not easy to set up. Very time consuming. Not a big con...but set aside some time. Customer support lacks when there is an issue, but not often did I come across an issue

Margaret W.

Verified reviewer

Used daily for more than 2 years

Review source

Reviewed June 2018

thorough, great for quality control

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

Going off of previous inventory cycles, Crunchtime tells you exactly how much product you should have and exactly what you are missing and integrates well with your POS

Cons:

Unfortunately, there is no wiggle room or grey area to account for things like spills, or, for example, extra inventory that may be used that wasn't rung in or charged for an upcharge.

Jennifer M.

Verified reviewer

Food & Beverages

2-10 employees

Used weekly for more than 2 years

Review source

Reviewed May 2019

easy to use

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

we love using this product to do our truck orders and input inventory great layout and easy to use

Cons:

works great i have no issues with this software

Vendor Response

. . .

Replied June 2019

Christine L.

Verified reviewer

Restaurants

10000+ employees

Used daily for more than 2 years

Review source

Reviewed January 2020

Ratings Breakdown

Ease of use

Customer support

Functionality

Pros:

It's an all in one software. No need for other programs.

Cons:

some search options are not user friendly, would prefer a fresher look

Joe L.

Verified reviewer

Entertainment

51-200 employees

Used daily for less than 2 years

Review source

Reviewed November 2018

Great for Large Groups

Ratings Breakdown

Ease of use

Customer support

Functionality

Pros:

This will drill down deep into the details of your COGs and labor controls, its really great. Inventory management is hard to get right and they do it well.

Cons:

It's not the most intuitive interface for managers, but with some training this is remedied. It could use a UI upgrade.

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