Rezolve AI 2026: Benefits, Features & Pricing

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Overview
Pricing and Plans
Features
Integrations
User Reviews

Overview

Rezolve AI

4.8

(9)

Pricing

Pricing available upon request

About Rezolve AI

Rezolve.ai is an enterprise Agentic AI platform designed to improve service management and employee support across IT and business functions. It enables organizations to automate service processes, simplify support delivery, and provide employees with instant assistance through conversational interfaces embedded within Microsoft Teams, Slack, and enterprise environments.

The platform uses autonomous Agentic AI agents capable of understanding user intent, performing actions, and resolving service requests across multiple systems. This approach reduces dependency on manual intervention and accelerates resolution times. Employees can request support, retrieve information, or initiate workflows directly from their daily communication tools, improving accessibility and productivity.

Rezolve.ai enhances enterprise knowledge access through intelligent search, helping employees quickly find accurate answers from organizational resources. Its workflow automation capabilities allow organizations to automate service processes without complex development, improving operational consistency and efficiency.

The platform integrates with existing ITSM systems, identity platforms, and enterprise...

Rezolve AI Screenshots

Rezolve AI Pricing and Plans

Starting price: Connect with an advisor for pricing

Free Trial

Free Version

Pricing available upon request

No plan information available

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Rezolve AI Features

Popular features found in Help Desk
Access Controls/Permissions
Activity Dashboard
Alerts/Escalation
Automated Routing
Collaboration Tools
Macros/Templated Responses
Multi-Channel Communication
Real-Time Notifications
Reporting/Analytics
Self Service Portal
Service Level Agreement (SLA) Management
Workflow Management
More features of Rezolve AI
Alerts/Notifications
Audit Trail
Autoresponders
Canned Responses
Change Management
Chatbot
Chat/Messaging
Communications Management
Customizable Branding
Data Visualization
Document Storage
Drag & Drop
Email Management
Employee Directory
Event Calendar
File Sharing
Generative AI
Incident Management
Incident Reporting
Interaction Tracking
Investigation Management
IT Incident Management
Knowledge Base Management
Knowledge Management
Learning & Development
Live Chat
Machine Learning
Mobile Access
Multi-Language
Offline Form
Onboarding
On Call Scheduling
Predictive Analytics
Proactive Chat
Problem Management
Real-Time Chat
Real-time Consumer-facing Chat
Recruitment Management
Remote Access/Control
Sentiment Analysis
Service Catalog
Surveys & Feedback
Task Management
Third-Party Integrations
Ticket Management
Time Off Management
Training Management
Transcripts/Chat History
Transfers/Routing

Rezolve AI Integrations

OneLogin

SAP Concur

BambooHR

Okta

Mailchimp

Dropbox Business

See all 28 integrations

Rezolve AI User Reviews

Overall Rating

4.8

Ratings Breakdown

78%

22%

Secondary Ratings

Ease of Use

5.0

Value for money

4.9

Customer support

4.9

Functionality

4.8

Have you used Rezolve AI and would like to share your experience with others?

Aalok S.

Verified reviewer

Financial Services

51-200 employees

Used daily for more than 2 years

Review source

Reviewed November 2020

Megan Chatbot - Works

[SENSITIVE CONTENT HIDDEN] engineering team has helped us get our chatbot up and running on a website. We generate quite a few leads every day and the conversion is very high of these leads.

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

Admin Dashboard, Knowledge Management, Teaching the ChatBot without getting Resolve.ai team involved.

Cons:

The product does not have a developer API that integrates with our CRM however resolve.ai team will configure it internally.

Reasons for choosing Rezolve AI

We felt a great synergy with Rezolve.ai team and the service they provided us to get us up and running. The price was right for our use case.

Gabe C.

Verified reviewer

Media Production

1001-5000 employees

Used daily for more than 2 years

Reviewed October 2021

Excellent Value - Free up resources to work on higher value activities

Rezolve.ai îs customer centric. Our service processes needed work and the Rezolve.ai team were there for us. Their people seek feedback, wanting to improve the product and make us successful. We have watched new features come out often. The product is delivering its promise.

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

As a production company, our employees may be working 7 days a week, 24-hours a day, anywhere in the world and our AI Bot self-service is available when our Corporate people are not. From a Corporate resource perspective, Rezolve.ai can answer most questions, freeing up time for our Corporate resources to deliver higher value activities to the business. From a technology perspective, Rezolve.ai is available through our web portal, mobile app, and Microsoft Teams via single-sign-on. We developed a custom brand to promote the service.

Cons:

The platform is still growing and more features can be added. But, for the features currently available, the solution has great value and is easy to stand up.

Reasons for choosing Rezolve AI

We chose the product because of the value and because the Rezolve.ai wants to develop a long-term relationship, making sure our delivery model is successful.

Dr Prasenjit B.

Verified reviewer

Education Management

501-1000 employees

Used daily for less than 6 months

Review source

Reviewed November 2020

Rezolve.ai, a good service desk product

This became very ease-of-use to our support team which helps me a lot to reduce the workload of our team and distribute it properly.

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

This bot really helps me with its own AI enabled answers to solve several IT-related issues.

Cons:

I was expecting more such kind of exciting features. But, yes, I guess the company is in a growing phase and would love to receive more interesting features in near future.

Casey B.

Verified reviewer

Banking

51-200 employees

Used daily for less than 2 years

Reviewed October 2021

Great knowledge base and help desk tool

They have been a great company to work, extremely responsive to our request and continue to improve the system.

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

We are able to teach the system how to answer our employees questions. This in turn provides a much improved experience for our customers. The help desk also allows the IT staff to monitor and manage tickets.

Cons:

As we have used to product and Resolve AI has made improvements, the product has improved and there are no major weaknesses for the purposes we use it for.

Marcus C.

Verified reviewer

Financial Services

1001-5000 employees

Used daily for more than 2 years

Review source

Reviewed November 2020

Rezolve is a fforce multiplier!

The bot is very handy in reducing the workload to our support teams - I mentioned it's like a force multiplier and it really is because the call volume and help desk tickets has been greatly reduced allowing our support teams to actually work on more important problems and track trending issues.

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

This bot has really helped with answering the most basic of questions that flood our help desk and product support queues.

Cons:

Nothing at the moment, it's a growing product with some scale issues but the development team is always willing to jump in and assist us with fixes and suggestions.

Cyrene W.

Verified reviewer

Banking

51-200 employees

Used weekly for less than 12 months

Reviewed October 2021

True vendor/client partnership

Service has been excellent. The team at Rezolve understand the value in creating a true vendor/client partnership. We felt our suggestions were heard and feedback was encouraged to continuously improve the product.

Ratings Breakdown

Ease of use

Customer support

Functionality

Pros:

We are a smaller company and wanted to add a simple ticket tracking system with virtual assistant to enhance our employee experience. It was a nice complement to the suite of Microsoft 365 applications and our first experience building out a knowledge base that was easily accessible by our end users.

Cons:

We're still building out reporting features so we can manage service levels and metrics, however, Rezolve has been an excellent partner in listening to our feedback.

Reasons for switching to Rezolve AI

We wanted a more modern tool that integrated with MS Teams and Sharepoint. The virtual assistant and potential for automation were factors in the decision process.

Sandeep S.

Verified reviewer

Information Technology and Services

501-1000 employees

Used daily for less than 12 months

Reviewed December 2020

Comprehensive Support System

Ratings Breakdown

Ease of use

Functionality

Pros:

Rezolve's chatbot driven employee support is very versatile - and understand our IT issues. Employees do not have to see or know about a ticketing system anymore - they just have to chat with the bot. Live chat feature is very helpful as well to get live agents involved in solving complex issues.

Cons:

Nothing specific comes to my mind but once we complete function wise adoption we will launch a survey that get use feedback

Mitchell S.

Verified reviewer

Information Technology and Services

2-10 employees

Used daily for less than 12 months

Reviewed January 2021

Rezolve.ai has saved the day!

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

Rezolve.ai has been a great addition to our technology solutions. It has helped our employees get help within seconds without frustration. Their integration with MS Teams is pretty neat.

Cons:

I can't really find anything, it's been an enjoyable, turnkey experience.

Reasons for choosing Rezolve AI

Ease of use.

Rajeev K.

Verified reviewer

Information Technology and Services

51-200 employees

Used other for less than 6 months

Review source

Reviewed November 2020

Effective way of managing employee requests..

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

We are a Microsoft Teams shop so having the ability to manage employee requests on Teams totally makes sense. Resolve was simple to install and configure for our needs. It takes care of basic employee queries and requests that earlier were hard to track and keep people updated on. Love the interface.

Cons:

Would like to see more features eg: employee bulletin board, birthdays.

Showing 1 - 9 of 9 Reviews