Poka 2026: Benefits, Features & Pricing

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Overview
Pricing and Plans
Features
Integrations
User Reviews

Overview

Poka

4.7

(15)

Pricing

Pricing available upon request

About Poka

Poka is a Web and mobile app that gives factory workers the power to capture, consume and share critical information in real-time on the plant floor, leading to improved productivity. By creating a standardized multimedia knowledge base of procedures, training content and solutions related to each workstation and machine, Poka helps reduce production downtime, improve quality and safety, and facilitate communication across factories, departments and shifts.

Poka has become a catalyst for digital transformation among industrial leaders including 12 of the largest manufacturers based on IndustryWeek’s Global 1000 rank.

Poka Screenshots

Poka Pricing and Plans

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Poka Features

Popular features found in Help Desk
Access Controls/Permissions
Activity Dashboard
Alerts/Escalation
Automated Routing
Collaboration Tools
Macros/Templated Responses
Multi-Channel Communication
Real-Time Notifications
Reporting/Analytics
Self Service Portal
Service Level Agreement (SLA) Management
Workflow Management
More features of Poka
API
Asynchronous Learning
Blended Learning
Built-in LMS
Certification & Licensing
Commenting/Notes
Content Library
Content Management
Document Management
Employee Profiles
Knowledge Base Management
Learning Management
Learning Paths/Tracks
MES
Mobile App
Mobile Learning
Multi-Language
Production Scheduling
Production Tracking
Quality Control
Safety Management
Secure Data Storage
Self-paced Learning
Skills Tracking
Social Learning
Ticket Management
Training Management

Poka Integrations

Zapier

Poka User Reviews

Overall Rating

4.7

Ratings Breakdown

67%

33%

Secondary Ratings

Ease of Use

4.7

Value for money

4.7

Customer support

4.8

Functionality

4.3

Pierre-Denis F.

Verified reviewer

51-200 employees

Used daily for more than 2 years

Review source

Reviewed May 2018

Excellent software for internal corporate communication and factory training.

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

Using Poka improves communication between departments and between shifts. The know-how of older employees can be passed on to the new ones and this facilitates training. Also, with Poka, floor employees have a great way to communicate their issues and challenges to their workstations.

Cons:

It is difficult to measure the return on investment of such software. It's a long-term process that takes time to measure the benefits.

Normand C.

Verified reviewer

51-200 employees

Used daily for less than 2 years

Review source

Reviewed April 2018

A perfect match with our needs

Communication is way more efficient, technical and precise.

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

Both SOP videos and Plant live feed. Much more efficient to keep up to date the SOP's and the Plant live feed brings better communication between everyone.

Cons:

Can be sometimes tough to track back an old post. When an employee mention that he posted a request 3 or 4 months ago and nothing has changed, I'd rather assigned this old post than publish a new one. I wihs we could track them with few key words.

Minh L.

Verified reviewer

Research

5001-10000 employees

Used other for less than 6 months

Review source

Reviewed May 2021

Poka is a good specialized tool

Poka was a good program that can help new people utilize and learn procedures. Any more in depth guidelines and customization should be upgraded.

Ratings Breakdown

Ease of use

Functionality

Pros:

I like that it is a quick software application that can be used to access workplace procedures very quickly for anyone who needs it.

Cons:

The branching of different procedure and setup was a bit difficult to process.

Verified

Reviewer

Computer Software

11-50 employees

Used daily for less than 2 years

Reviewed May 2018

Great platform, easy and intuitive

Great LMS and video training management platform for manufacturing companies

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

Rich set of LMS and video training capabilities, good video tagging features, great organizational functionality for video training libraries

Cons:

Would be great to have slightly better video tagging capabilities but overall tag functionality works ok

Richard B.

Verified reviewer

Used daily for less than 2 years

Review source

Reviewed May 2018

I used this software to improve the training skill in my organization for 1 year now.

Ratings Breakdown

Ease of use

Value for money

Functionality

Pros:

Really focussed on manufacturing need Easy to used Company Poka realy listen their customer to improve to product Always accessible

Cons:

Availability on IOS tablet only. But very performant on it. No available test to confirm that people understand what they learn

Richard G.

Food Production

1001-5000 employees

Used daily for more than 2 years

Review source

Reviewed May 2018

Very useful tool. Deliver the promises.

true engagement from the employee. Better Shop floor visibility. Capacity to communicate easily and reach rapidly all members of the organization in a bottom-up and top down approach from all level of the organization

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

Help on the shop floor visibility and knowledge management. Easiness of use. 21st Century technology that help us get rid of the procedure on paper that nobody is reading. A lot of possibility to go further with the tool.

Cons:

The change management it represents within the organization. The adopting curve is well applicable here. The early adopters will get in fastly but you need to find a way of bringing aboard everybody to use it and this is a human challenge.

Christian C.

Verified reviewer

Used daily for less than 6 months

Review source

Reviewed April 2018

Poka has brought technology and communication to our manufacturing facility

I get a clear picture of what is going on in the plant. I don`t get a sample of the issues we had this week, I get the full picture of what slows my team down. With Poka I can more quickly identify problems that need to be fixed.

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

Easy to use and very intuitive. It was surprisingly easy to implement and we had excellent support from the poka team. Love the fact that we are building a history of how to solve problems. This will help for the years to come.

Cons:

Some fonctionalities are not yet available. When you comment a post, the post is not re-prioritized. So commenting on old new is not very usefull since nobody will see it unless they check their notification.

François P.

Verified reviewer

Mechanical or Industrial Engineering

501-1000 employees

Used daily for less than 2 years

Review source

Reviewed December 2018

Perfect for small and large businesses

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

We've been using Poka for more than a year now. In a year, the software and the app as evolved a lot to become better and better. I really like the fact we now have access to training content on our Iphones.

Cons:

I would like the app to be accessible on Android so every worker could use the app on their personal phones

Pierre J.

Used daily for more than 2 years

Review source

Reviewed May 2018

It has been growing pains with an excellent team and product but it is worth it

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

Ease of use, documentation capacity and streamlining communications have been key features for us. Possibility to compartiment information's also very useful.

Cons:

As I said we started at the beginning of the process so we grew with it, we may have tried to use too many features at once in our context. Poka had refined its support.

Elisa C.

Verified reviewer

Industrial Automation

11-50 employees

Used weekly for less than 12 months

Review source

Reviewed March 2021

Great collaboration tool

Implementations in Poka are super fast and clients become indipendent immediately.

Ratings Breakdown

Ease of use

Functionality

Pros:

Poka is a really easy to use platform and it can be set up very quickly. The configuration is all on the client so he does not depend on a System Integrator

Cons:

The software is not yet integrating scheduling abilities or managing tasks that have a medium high complexity

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