Wavity Help & Service Desk 2026: Benefits, Features & Pricing
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- Overview
- Pricing and Plans
- Features
- Integrations
- User Reviews
Overview
Pricing
Starting at $12.00 per month
About Wavity Help & Service Desk
Wavity’s Help and Service Desk Application can be used for internal as well as external users.
Wavity has led the product development with a user-centric approach. With the widget-driven UI, users can customize the look and feel to what they need and how they want to view things, thereby making the UI their own. This solution is role aware, so users are presented with only those things that are pertinent to them and are needed to get their work done.
Wavity Help & Service Desk Screenshots
Wavity Help & Service Desk Pricing and Plans
Standard
$12.00
No plan information available
Professional
$25.00
No plan information available
Enterprise
$40.00
No plan information available
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Wavity Help & Service Desk Features
- Popular features found in Help DeskAccess Controls/PermissionsActivity DashboardAlerts/EscalationAutomated RoutingCollaboration ToolsMacros/Templated ResponsesMulti-Channel CommunicationReal-Time NotificationsReporting/AnalyticsSelf Service PortalService Level Agreement (SLA) ManagementWorkflow Management
- More features of Wavity Help & Service DeskActivity TrackingChange ManagementCustomer DatabaseCustomizable BrandingCustomizable FieldsCustomizable FormsCustomizable ReportsData Import/ExportEmail TemplatesIncident ManagementPerformance MetricsPrioritizationProblem ManagementReal-Time ChatSupport Ticket ManagementSurveys & FeedbackTicket Management
Wavity Help & Service Desk Integrations
Wavity Help & Service Desk User Reviews
Overall Rating
4.8
Ratings Breakdown
5
85%
4
8%
3
8%
2
0%
1
0%
Secondary Ratings
Ease of Use
4.8
Value for money
4.8
Customer support
4.9
Functionality
4.7
Nilesh K.
Verified reviewer
Chemicals
501-1000 employees
Used daily for less than 6 months
Review sourceReviewed February 2025
Wavity provides excellent value for the price
5
Ratings Breakdown
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Nirav P.
Verified reviewer
Mechanical or Industrial Engineering
1001-5000 employees
Used daily for less than 2 years
Review sourceReviewed June 2024
A Straightforward and Reliable Helpdesk tool
5
Ratings Breakdown
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Srikanth r.
Verified reviewer
Mechanical or Industrial Engineering
201-500 employees
Used daily for less than 12 months
Reviewed December 2022
It Ticketing
3
Ratings Breakdown
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DILIP P.
Verified reviewer
Retail
501-1000 employees
Used daily for more than 2 years
Reviewed April 2024
Very good and economical
5
Very good in using the tools, the experience is very good
Ratings Breakdown
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Naveen K.
Verified reviewer
Publishing
201-500 employees
Used daily for less than 12 months
Reviewed April 2024
IT Ticketing
5
Adaptable and Intuitive User flexibility interface.
Ratings Breakdown
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Himanshu K.
Verified reviewer
Publishing
201-500 employees
Used daily for less than 12 months
Reviewed April 2024
Helpdesk Ticketing
5
Workflow automation is customizable to suit our requirements.
Ratings Breakdown
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Amar B.
Verified reviewer
Financial Services
201-500 employees
Used weekly for less than 2 years
Review sourceReviewed April 2024
Customizable & efficient solution.
5
Ratings Breakdown
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Abhishek B.
Verified reviewer
Machinery
201-500 employees
Used daily for more than 2 years
Reviewed June 2022
Wavity a Platform to convert Organizations traditional manual process into digitalization
5
Cost Effective with power of easy customizations.
Ratings Breakdown
Reasons for choosing Wavity Help & Service Desk
Cost effective and easy customizations.
Reasons for switching to Wavity Help & Service Desk
Definitely the cost benefit.
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Vivek G.
Verified reviewer
Accounting
51-200 employees
Used daily for more than 2 years
Review sourceReviewed November 2022
Single solution for internal and external ticketing needs
5
Overall, this is the most flexible and cost efficient solution given our needs. It was an easy decision relative to the competition.
Ratings Breakdown
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Raj B.
Verified reviewer
Financial Services
2-10 employees
Used daily for less than 2 years
Review sourceReviewed June 2023
Use of Wavity's simple ticketing system for Mortgage Brokers
5
Wavity is a highly usable ticketing system using a mobile and web interface.
Ratings Breakdown
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