WorkHub Tasks 2026: Benefits, Features & Pricing

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On this page

Overview
Pricing and Plans
Features
User Reviews

Overview

WorkHub Tasks

5.0

(8)

Pricing

Starting at $1.00 per month

About WorkHub Tasks

WorkHub Tasks is an advanced task management solution that harnesses the power of AI to simplify workflows and promote teamwork across an organization. With its robust user roles and data privacy features, it provides a secure platform for creating tickets from various sources, including email and the web. Moreover, its integrated escalation management feature ensures tasks are completed promptly and accurately.

WorkHub Tasks Screenshots

WorkHub Tasks Pricing and Plans

Starting price: $1.00 per month

Free Trial

Free Version

Basic

$1.00

per user, per month

No plan information available

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WorkHub Tasks Features

Popular features found in Help Desk
Access Controls/Permissions
Activity Dashboard
Alerts/Escalation
Automated Routing
Collaboration Tools
Macros/Templated Responses
Multi-Channel Communication
Real-Time Notifications
Reporting/Analytics
Self Service Portal
Service Level Agreement (SLA) Management
Workflow Management
More features of WorkHub Tasks
Activity Tracking
Alerts/Notifications
Automated Responses
Customer History
Customer Portal
Customer Support
Customizable Branding
Customizable Fields
Customizable Templates
Document Storage
Email Management
Email Templates
Feedback Management
Help Desk Management
Interaction Tracking
Knowledge Base Management
Monitoring
Performance Metrics
Prioritization
Remote Access/Control
Reporting & Statistics
Role-Based Permissions
Screen Sharing
Support Ticket Management
Support Ticket Tracking
Tagging
Task Management
Ticket Management

WorkHub Tasks User Reviews

Overall Rating

5.0

Ratings Breakdown

100%

Secondary Ratings

Ease of Use

4.8

Value for money

4.9

Customer support

4.8

Functionality

5.0

Have you used WorkHub Tasks and would like to share your experience with others?

Muhammad A.

Verified reviewer

Computer & Network Security

1001-5000 employees

Used daily for less than 2 years

Review source

Reviewed May 2022

Help desk solution that helps businesses collect and analyze customer feedback

This software has been a game-changer for our company. WorkHub Tasks helps to improve the overall customer service experience through organized ticketing. The automation of ticketing is spot on as it reads all the communication, converts it into a ticket, and later assigns it to the relevant person. I would highly recommend this software for boosting customer satisfaction.

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

WorkHub Tasks is an intelligent helpdesk ticketing system that has minimized our non-core tasks. This software automatically reads our customer feedback from emails and converts every query into a ticket. This software also assigns the tickets to the relevant people.

Cons:

The software lacks a chatbot feature for automatically replying to repetitive queries, but, apart from this minor miss out, it’s a complete solution for your business.

Verified

Reviewer

Information Technology and Services

11-50 employees

Used daily for less than 12 months

Review source

Reviewed June 2022

Good security measures for the protection of our data”

This software is highly recommended for team collaboration and file sharing. It is an excellent tool to ensure that your teams perform efficiently on a secure platform every day.

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

With WorkHub Tasks, all the data circulating within the team is kept safe. This software meets all the security standards, including PCI DSS and data encryption. I like that organizations can quickly start using WorkHub without getting worried about their data security.

Cons:

The biggest challenge, in my opinion, is the cost factor. It is suitable for big organizations, but the cost might be difficult to handle for a small company.

mohsin b.

Verified reviewer

Computer Software

1001-5000 employees

Used daily for less than 12 months

Review source

Reviewed May 2022

The most affordable and beneficial software for enhancing your company's customer support.

It is a good blend of quality and economy. This software provides excellent support on a low budget. It isn't easy to find fantastic software like WorkHub Tasks.

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

WorkHUb Tasks is one of the best software to improve your company's customer support without spending a massive budget on a CRM. It is comparatively straightforward to use and effective to bring good results. Our customer support team loves this software because it has helped them boost their performance.

Cons:

We have not observed any major flaw in this software; our company highly recommends this software to every customer-focused company.

waseem k.

Verified reviewer

Information Technology and Services

201-500 employees

Used daily for less than 12 months

Review source

Reviewed September 2022

Ticketing system that is affordable and user-friendly

Overall it combines quality and affordability.

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

Creating tickets, searching for them, and assigning them to teammates is much easier.

Cons:

It's difficult to confirm because I can't find any fault. Everything is fine.

Verified

Reviewer

Apparel & Fashion

10000+ employees

Used daily for less than 6 months

Review source

Reviewed August 2022

Workhub Tasks secures the data of your customers

Workhub Tasks ensures that user data is safe and every business can start using it without worry. Every company wants to have the automatic email reading and ticket conversion feature these days!

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

Workhub Tasks, you don't have to worry about the data privacy of customers. Our customer data is secured as it is encrypted with the latest security measures that meet our company's standards.

Cons:

We haven't witnessed any cons within this tool as it gets the job done. But the developers can work on improving the icons and other details within the tool so that users don't get bored

Abu Hurara L.

Verified reviewer

Entertainment

11-50 employees

Used weekly for less than 12 months

Review source

Reviewed May 2022

WorkHub Tasks - Best Tool For Task Management and Monitoring

WorkHub Tasks is the best software to manage eCommerce stores and customers. Its intelligent ticket management helps ensure the query gets transferred to the right person. If your organization is searching for reliable customer support software, it is the best one on the market right now!

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

The most significant advantage of this software is that every customer query gets divided into relevant tasks, and it gets automatically assigned to the appropriate person. It has made customer communication very easy for our employees.

Cons:

Although the software has earned all the respect, some improvements are still needed. The software should support more multi-channel integrations in future updates.

Jawad M.

Verified reviewer

Information Technology and Services

5001-10000 employees

Used weekly for less than 6 months

Review source

Reviewed June 2022

Customer Retention Is Possible With WorkHub Tasks

WorkHub Tasks is among the top tools for handling customer queries within the team. If your company wants to retain its customers, this tool quickly gets the job done.

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

This intelligent helpdesk tool is best for getting customer queries answered within time and saving processing time for customers. Since we started using this tool, our customer base has increased.

Cons:

Our company has not found any cons while using this tool because we are using it to assign tickets and handle customer queries, and it is doing a great job.

Umer A.

Verified reviewer

Mining & Metals

51-200 employees

Used monthly for free trial

Review source

Reviewed October 2022

Great experience