FirstVisit 2026: Benefits, Features & Pricing

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Overview
Pricing and Plans
Features
Integrations
User Reviews

Overview

FirstVisit

4.6

(8)

Pricing

Starting at $99.00 per month

About FirstVisit

FirstVisit is a cloud-based home care platform with HIPAA-compliant scheduling for non-medical private home care agencies. It is designed to help agencies support clients and staff while minimizing any daily struggles within operations. This solution can be used by home care agencies of any size, from start-ups to large enterprises. With built-in integration capabilities and smart scheduling technology, FirstVisit can reduce the need for paper logs, inaccurate timesheets, and manual processes.

The FirstVisit dashboard includes employee schedules, client calendars, visit offer pages, plus more. Other features include billing, payroll, documentation management, automated alerts, and detailed reporting. FirstVisit’s mobile application allows caregivers to use a GPS-tracking tool to clock in/out of shifts. Caregivers can also use the mobile app to document tasks and details, respond to messages from management, and process electronic visit verifications.

Customized pricing is available and provided by FirstVisit. Support is available online or via product documentation.

FirstVisit Screenshots

FirstVisit Pricing and Plans

Starting price: $99.00 per month

Free Trial

Free Version

Basic

$99.00

flat rate, per month

No plan information available

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FirstVisit Features

Features of FirstVisit
Activity Dashboard
Appointment Management
Billing & Invoicing
Calendar Management
Caregiver Management
Care Plan Management
Charting
Client Management
Clock In/Out
Communication Management
Compliance Management
Customizable Reports
Electronic Signature
Employee Management
Employee Portal
GPS
HIPAA Compliant
Home Health Care Management
Mobile Access
Monitoring
Patient Records Management
Payroll Management
Reminders
Reporting & Statistics
Scheduling
Task Management
Third-Party Integrations
Visit Verification
Workflow Management

FirstVisit Integrations

QuickBooks Online

SendGrid

Twilio

Google Maps

FirstVisit User Reviews

Overall Rating

4.6

Ratings Breakdown

63%

38%

Secondary Ratings

Ease of Use

4.5

Value for money

4.2

Customer support

4.9

Functionality

4.5

Have you used FirstVisit and would like to share your experience with others?

Sonja S.

Verified reviewer

Hospital & Health Care

2-10 employees

Used daily for less than 12 months

Review source

Reviewed February 2022

Very happy [most of the time] !

The people at First Visit have been what keep me wanting to stay with the company. I feel there is room for growth within the actual product, but I feel confident that they have the right people in the right places to make that happen. There are changes and updates being made daily. The dedicated team at First Visit seem to constantly strive to do better, listen and collaborate, and work tirelessly to make me and my employees lives simpler. So overall, I am happy with the company!

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

Using the app as a caregiver is probably what we like most about this product- it is very simple to use and I feel like anyone could do it! Our caregivers are happy with the mobile app! In addition, the capabilities that the software has make this system an almost a one-stop-shop in terms of keeping track of important client and employee files and data, scheduling, adls, and more! Additionally, working with the team at First Visit is enjoyable, easy, and I feel heard in any concerns that I do have. The First Visit staff are always interested in new ideas and improving the product.

Cons:

As much as I am happy with the product, I think there are some features that could be improved (but the First Visit is working on). The main features I feel could be improved are probably an easier “on the go” or mobile administrator experience and scheduling that could be done more quickly.

Reasons for switching to FirstVisit

I was using a scheduling software (that I actually quite liked) in combination with storing paperwork in a drive. I wanted a program that could schedule AND track clock in/outs, documentation, ADLs, save paperwork, was HIPPA compliant, and had the potential to streamline billing/payroll/invoicing. That is what I am getting out of First Visit with an improved experience every month.

Lesa W.

Verified reviewer

Hospital & Health Care

2-10 employees

Used daily for less than 2 years

Review source

Reviewed February 2022

User friendly

I throughly enjoy the First Visit app and how easy it is to navigate around.

Ratings Breakdown

Ease of use

Customer support

Functionality

Pros:

I love so much about the software. 1) easy to use. 2) I can access my schedule at anytime. 3) I like that I need to complete tasks, notes before signing off. 4) I’m able to read prior notes that help keep me up to date with changes. 5) I can see future shifts 6) I love how “clean” and simple the site is. 7) I love the logo.

Cons:

1) I would like an ALERT button when there is something new or a change in BOLD letters or a color. 2) I would like to see a drop box for responses. 3) I would love “Face Recognition” in the future.

Reasons for switching to FirstVisit

My wonderful boss (Sonja Schreiner) BEHHC made the change, and I’m so glad she did.

Guerline H.

Verified reviewer

Health, Wellness and Fitness

2-10 employees

Used daily for less than 12 months

Review source

Reviewed September 2021

I didn’t not get notifications

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

Everything is okay I like the fact that The caregiver her able to clock in and out I’m able to see what they done with the client doing the days

Cons:

I did not get notifications for my caregiver license expired

Cheryl L.

Verified reviewer

Hospital & Health Care

11-50 employees

Used daily for less than 12 months

Review source

Reviewed August 2021

The Best Scheduling App for Homecare Ever!!

It a big A plus for me..

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

The scheduling, edits and hours count up for me. I don't have to count the hours up now manual, the firstvisit does it for me.

Cons:

I Did talk to the owners about more features that can work on the app that can make the homecare agency time go quicker and smoother like putting in a careplan sheet and adding more categories/titles to separate the staff and their duties.

Reasons for choosing FirstVisit

Dan one of the founder, took his time and explain how the system works, did live training with my staff and check on me often to see how I am doing. That personal touch, that make you feel like more than just a $ sign to them.

Dawn H.

Verified reviewer

Hospital & Health Care

2-10 employees

Used daily for less than 6 months

Review source

Reviewed September 2021

Excelsis Health LLC

The training has been great. Also, the Account Manager listens for feedback during the training and makes adjustments as the company is able to provide. If an error occurred during the training with the software, the Account Manager follows up with the developer and keeps me updated. If I have a question and email him, there is always a timely response. Meetings have been virtual since day one which builds trust and rapport.

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

The product is user-friendly, easy to learn, and offers a variety of information and reports to manage my business all-in-one.

Cons:

Offer the administrator function on the mobile app, but I know that is a work in progress.

Reasons for choosing FirstVisit

It was the initial presentation and the willingness to listen to its consumers to enhance a product that meets individualized needs. They were not just trying to sell you a product as is, including the consumer promotes buy-in.

Erika T.

Verified reviewer

Hospital & Health Care

2-10 employees

Used daily for free trial

Review source

Reviewed August 2020

Customer Service

The customer service is exceptional and they are patient with helping you understand and maneuver through the software.

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

I like the fact that it’s easy to use and everything you need is all in one place. I’m able to add all the tasks for the employees, scheduled, certification expirations, and client information. Compared to other software that I’ve used it’s user friendly and lest costly.

Cons:

I would like to see an app for the administrator.

Reasons for choosing FirstVisit

Customer Service

Reasons for switching to FirstVisit

Cheaper and more user friendly

Molly A.

Verified reviewer

Hospital & Health Care

2-10 employees

Used weekly for less than 6 months

Review source