Suncoast 2026: Benefits, Features & Pricing

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Overview
Pricing and Plans
Features
User Reviews

Overview

Suncoast

3.8

(13)

Pricing

Pricing available upon request

About Suncoast

Suncoast develops Hospice EMR software solutions for agencies across the US. Suncoast enables the business of caring and has earned the trust of some of the largest and most reputable agencies, offering powerful, scalable, enterprise solutions that simplify processes and create efficiencies across clinical, financial and back office operations. Our mission is to improve the healthcare experience through the people that deliver care, with unwavering commitment to helping Hospice agencies deliver quality of care without compromise.

Suncoast Screenshots

Suncoast Pricing and Plans

Starting price: Connect with an advisor for pricing

Free Trial

Free Version

Basic

Pricing available upon request

No plan information available

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Suncoast Features

Popular features found in Home Health Care
Billing & Invoicing
Calendar Management
Care Plan Management
Claims Management
Compliance Management
Electronic Signature
Mobile Access
Patient Records Management
Payroll Management
Reporting & Statistics
Task Management
Time Tracking by Client
More features of Suncoast
Accounts Receivable
Activity Dashboard
Activity Tracking
Alerts/Notifications
API
Appointment Management
Assessment Management
Audit Management
Automated Scheduling
Bereavement Management
Charting
Chat/Messaging
Client Management
Client Portal
Clock In/Out
Collaboration Tools
Communication Management
Customizable Forms
Customizable Reports
Document Management
Document Storage
Employee Management
Employee Portal
EMR/EHR
E-Prescribing
Forms Management
GPS
HIPAA Compliant
Home Health Care Management
Insurance Management
Invoice Management
Medication History
Medication Management
Mobile Alerts
Monitoring
Multi-Location
Patient Intake
Physician Portal
Quality Assurance
Real-Time Data
Real-Time Notifications
Real-Time Reporting
Records Management
Reminders
Scheduling
Self Service Portal
Task Scheduling
Third-Party Integrations
Volunteer Management
Workflow Management

Suncoast User Reviews

Overall Rating

3.8

Ratings Breakdown

46%

31%

15%

Secondary Ratings

Ease of Use

3.5

Value for money

3.6

Customer support

4.3

Functionality

4.0

Fabiana P.

Verified reviewer

11-50 employees

Used monthly for more than 2 years

Review source

Reviewed June 2018

Very good software in terms of attention

Its design is excellent and a service available for patients.

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

Very good software in terms of attention, it is updated and improving its quality. It's easy for me to use now that I've adapted to their tools.

Cons:

Sometimes it is a bit slow and this is a very frequent problem so it limits the use a lot. They must improve that part.

Amy A.

Verified reviewer

Hospital & Health Care

11-50 employees

Used daily for less than 2 years

Review source

Reviewed June 2023

Great Program

Great to work with

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

Hospice Appropriate for all disciplines and the ability to keep us in compliance with an easy IDG platform

Cons:

Implementation was long and some meetings were unnecessary

Reasons for choosing Suncoast

Background was easier to use for administration

Reasons for switching to Suncoast

Our program retired

Binyamin M.

Verified reviewer

Health, Wellness and Fitness

10000+ employees

Used daily for more than 2 years

Review source

Reviewed April 2023

Major issues

Horrible

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

Nothing

Cons:

Major problems on a regular basisIt is extremely difficult for me to do my job because suncoast is constantly experiencing frequent major critical problems

Charlene V.

Hospital & Health Care

Used unspecified for more than 2 years

Review source

Reviewed August 2016

Has saved us a lot of time and work and allowed maximum billing

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

on top of the Medicare regulations to keep us compliant! addressed pharmacy imports, icd-10, two tier payment reform etc. we would have been lost if our software didn't keep up with the requirements.

Cons:

can have slow turn around for support tickets, sometimes response is very quick and other times can take several days which can be frustrating. particularly when I have a device in hand at the time and may or may not have easy access to the device in a few days.

Lindy B.

Hospital & Health Care

Used unspecified for unspecified

Review source

Reviewed March 2014

Suncoast Software and Hospice

Ratings Breakdown

Ease of use

Customer support

Functionality

Pros:

Suncoast is in the know. They are up-to-date and in compliance with everything that CMS sends our way. I feel we have a leg up on everything because we have Suncoast. I don't feel like we are missing anything. They keep us up to date. They are very responsive to our needs. Their educational programs are outstanding. Their account rep follows up and helps with all questions. I don't have anything negative to say. They are great; they help us focus on what we do best: quality patient care! They offer educational forums and webinars. They have a great training program.

Cons:

I don't have any criticisms of this product. It is well designed. There isn't one thing that they haven't thought of. They send out updates and provide all the fixes to meet new regulations.

Terri M.

Hospital & Health Care

201-500 employees

Used daily for less than 6 months

Review source

Reviewed February 2017

The Beast

This is the most inefficient EMR I have used. It does not self populate. It asks you for the same information in several places but doesn't give you the same drop down to pick from, such as in one spot it asks for race. Ok-Caucasian. Then it asks again, but now you have to pick White because Caucasian isn't on there. There is no way to create a smart phrase. You have to type in the frequently used phrases or lists every time, or save them on a different site and copy and paste every time. Everything is drop down...click, click, click. It takes forever. It is time-consuming. It is very difficult to find any information you want to read about the patient, such as visits, notes, etc. There are so many quirks to it. It will not allow you to save your work at certain intervals, so if you get interrupted and have to stop, you will probably loose everything you have charted and have to do it all over again. It is awful.

Ratings Breakdown

Ease of use

Functionality

Pros:

Nothing.

Cons:

Totally inefficient, cumbersome, antiquated.

Kara R.

Hospital & Health Care

Used unspecified for more than 2 years

Review source

Reviewed August 2016

Good Customer Service

Ratings Breakdown

Ease of use

Customer support

Functionality

Pros:

Suncoast keeps up with new regulations coming and is proactive in figuring out how we stay current. Billing help is awesome!

Cons:

Need more palliative care specific forms - someplace for the NP to document all eight domains of palliative care.

Sarah S.

Hospital & Health Care

Used unspecified for more than 2 years

Review source

Reviewed August 2016

Quality Hospice EMR

Ratings Breakdown

Ease of use

Customer support

Functionality

Pros:

Suncoast does a good job of updating their product to keep up with changing hospice regulations.

Cons:

The expertise of support staff seems to have decreased substantially in the past few years.

Jason W.

Hospital & Health Care

201-500 employees

Used daily for less than 6 months

Review source

Reviewed December 2016

Hospice & Palliative Care

Reliable and adaptable product. Supportive and knowledgeable staff. Once familiar with the base structure, very easy to navigate and use.

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Michael L.

Hospital & Health Care

Used unspecified for unspecified

Review source

Reviewed November 2013

Suncoast Solutions is a complete solution!

Ratings Breakdown

Ease of use

Customer support

Functionality

Pros:

A truly unique aspect of the company is the level of commitment they bring to our organization's specific needs and feedback. From support to training to future development, Suncoast offers a complete package that I would highly recommend!

Cons:

I have no major complaints with the product and vendor.

Showing 1 - 10 of 13 Reviews

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