HealthEquity 2026: Benefits, Features & Pricing

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Overview
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Pricing and Plans
Features
User Reviews
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Overview

HealthEquity

3.9

(7)

Pricing

Pricing available upon request

About HealthEquity

WageWorks is a technology-enabled benefits management services platform that provides health savings, reimbursements and flexible saving accounts, Consolidated Omnibus Budget Reconciliation Act (COBRA) administration, and retiree services for businesses of all sizes. With WageWorks' commuter benefits programs, employers can partner with transit authorities, provide multiple payment options and offer an online portal for employees to manage travel accounts.

WageWorks benefits management services are offered across various geographical regions. WageWorks's consumer-directed benefits help employees set up healthcare spending, saving and reimbursement, Dependent Care Flexible Spending Accounts (DCFSA) and commuter cards. It provides various COBRA administration tools to manage organizational communications, audit trails, reporting and more.

Pricing is available on request and support is extended via FAQs, videos, phone, live chat and other online measures. WageWorks helps educate staff members about commuter, pre-tax parking, reimbursement arrangements and more.

HealthEquity Screenshots

HealthEquity Pricing and Plans

Starting price: Connect with an advisor for pricing

Free Trial

Free Version

Basic

Pricing available upon request

No plan information available

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HealthEquity Features

Popular features found in Benefits Administration
ACA Reporting
Compliance Management
Deduction Management
Employee Benefits Administration
Employee Database
Health Insurance Administration
Payroll Management
Provider Management
Self Service Portal
More features of HealthEquity
Benefits Management
COBRA Administration
FMLA Administration

HealthEquity User Reviews

Overall Rating

3.9

Ratings Breakdown

29%

57%

14%

Secondary Ratings

Ease of Use

3.7

Value for money

3.4

Customer support

4.2

Functionality

3.7

Verified

Reviewer

Computer Software

10000+ employees

Used daily for less than 2 years

Review source

Reviewed August 2021

Easy to access in any Platform and Shows the Up to date Balance

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

It is easy to access the HSA balance, accuracy of receipts, and status of submitted reimbursement in any platforms including the mobile app. The mobile app is clean and it shows the notification whenever my balance is reloaded. Requesting the reimbursement by creating the expense is clear and easy to navigate. Also the transaction history is clear and easy to look the status of paid outs

Cons:

Frequent rejection of claims and also difficult to understand the reason behind it

Shivam A.

Verified reviewer

Pharmaceuticals

501-1000 employees

Used monthly for less than 2 years

Review source

Reviewed March 2022

Manage Your Benefits with Ease

Overall I am extremely pleased with the benefits this application provides and it is so convenient and easy to use. No training is required at all. It is self sufficient and if you have any doubts an agent is available to help via phone or chat using the help center application.

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

Health Equity offers very good features where you can track all your expenses, check your monthly contributions, transaction history etc. I also love their customer service representatives who can clarify any doubts for you in terms of billing information, account usage etc. In addition they also have an app that be downloaded to a smart phone and You can visit HSA store directly from their App, check qualified medical expenses check on prescription discounts etc. If you have an HSA account you can also use the money in the account for future investment if you like. All of this with a click of a button.

Cons:

I do not have anything that I do not like about the application so far. It is one of the best ways to track your benefits for the year and also how your available funds can grow using the investment option they provide.

Clayton S.

Verified reviewer

Marketing and Advertising

11-50 employees

Used monthly for less than 12 months

Review source

Reviewed November 2024

Terrible Service

Terrible. Literally no room for innocent mistakes made by their clients. If you are 1 (ONE) day late on a payment, not even 24 hours, the insurance is canceled and if you or a dependent needs health insurance then tough luck. Awful service. Would never recommend ever.

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

None the I can think of, they are very "reactive" and in most ways they are just inactive.

Cons:

If you're one day late with COBRA insurance they will cancel your insurance and force you to go through a 30 day exchange before getting insurance again. Getting onto COBRA can take an extra 2-4 months before it's even active. Extremely late and the healthcare company even said that they haven't heard from them when waiting on it. The health insurance company itself was more helpful.

Ryan M.

Verified reviewer

Marketing and Advertising

501-1000 employees

Used weekly for less than 6 months

Review source

Reviewed March 2023

HealthEquity worked well as an HSA provider

It was positive until I wanted to change providers, then it was very unprofessional.

Ratings Breakdown

Ease of use

Functionality

Pros:

I liked that HealthEquity was able to update my account even after switching jobs, keeping my HSA the same because both companies worked with HealthEquity

Cons:

When my company changed from HealthEquity to another HSA provider, the rollover process was a complete disaster. My funds ended up being locked for 4 months in a limbo state between providers. I don't think that is typical but the company didn't print my rollover check, then it got lost in the mail, then they didn't print it again.

Verified

Reviewer

Computer Software

10000+ employees

Used weekly for less than 12 months

Review source

Reviewed April 2021

Great tool for claims and reimbursement for covered expenses

Quite content and satisfied with the tool and easy reimbursement software

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

1. Easy submission of claims via mobile or desktop 2. Can submit claims by mail if needed 3. Swift processing of claims 4. Smooth reimbursement payment of claims 5. Good customer support 6. Can check status of claim

Cons:

1. Does not explicitly state exactly what is covered but overview of what is covered which is a little vague 2. Difficult to claim used item expenditures

Shreshthi M.

Verified reviewer

Mental Health Care

1001-5000 employees

Used weekly for less than 12 months

Review source

Reviewed February 2021

WageWorks for Transit Management

The software is easy to implement with Dayforce HRIS. Many reports are already present in the system which can be used to run and shared with WageWorks via an SFTP.

Ratings Breakdown

Ease of use

Customer support

Functionality

Pros:

We use WageWorks to manage the distribution of train, bus and parking passes. We were managing this manually before and this tool has simplified our processes.

Cons:

We have had some issues with customer service as there is a delay in responding to questions. Some of my friends in other companies have also given similar feedback.

Cami S.

Verified reviewer

E-Learning

51-200 employees

Used monthly for more than 2 years

Review source

Reviewed June 2021

Using WageWorks