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Exago Smart

Overview
Reviews

Exago Smart 2026: Benefits, Features & Pricing

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On this page
  • Overview
  • Pricing and Plans
  • Features
  • User Reviews

Overview

Exago Smart
Exago Smart
4.8
(8)

Pricing

Starting at €3.00 per month

About Exago Smart

Exago is an idea management solution for midsize and large businesses that helps collect, improve and review idea portfolios and execute selected ideas. Key features include customizable processes, idea pipeline management, multiple evaluation methods and analytics functionalities.

Exago allows companies to launch challenges to different types of groups and communities, within and outside companies, using social features and gamification tools such as a leader board and virtual currency.

The crowd evaluation feature is based on a patented predictive market algorithm to help select the ideas with the highest potential from data. The centralized dashboard allows the monitoring and control of the idea evaluation process. The leader board displays top contributors, top commenters and more. With the reporting feature, managers can export reports in various formats.

Exago is offered as a cloud-based solution in Microsoft Azure Cloud or with perpetual licensing on premises. Exago is available in 9 language options.

Exago Smart Screenshots

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Exago Smart Pricing and Plans

Starting price: €3.00 per month
Free Trial
Free Version

Basic

3.00

per user, per month

No plan information available

    Exago Smart Features

    • Popular features found in Idea Management
      Approval Workflow
      Brainstorming
      Commenting/Notes
      Idea Ranking
      Ideation
      Mind Maps
      Prioritization
      Status Tracking
      Task Management
      Workflow Management
    • More features of Exago Smart
      Activity Dashboard
      Activity/News Feed
      Alerts/Notifications
      Collaboration Tools
      Configurable Workflow
      Crowdsourcing
      Customizable Branding
      Discussions/Forums
      Engagement Tracking
      Evaluation Management
      Feedback Management
      Gamification
      Idea Collection
      Idea Development
      Innovation Management
      Mobile Access
      Polls/Voting
      Ratings/Reviews
      Reporting & Statistics
      Role-Based Permissions
      Single Sign On
      SSL Security

    Exago Smart User Reviews

    Overall Rating

    4.8

    Ratings Breakdown

    5

    75%

    4

    25%

    3

    0%

    2

    0%

    1

    0%

    Secondary Ratings

    Ease of Use

    4.0

    Value for money

    4.3

    Customer support

    4.6

    Functionality

    4.0

    Diana's profile

    Diana B.

    Verified reviewer

    Insurance

    1001-5000 employees

    Used daily for less than 2 years

    Review source

    Reviewed December 2018

    Ding makes the difference

    5

    The experience has been quite good, highlighting the professionalism and spirit of sharing and building the EXAGO team. Always available to improve each step, always in active listening with customers, is indeed remarkable and we could not fail to highlight this point.

    Ratings Breakdown

    4
    Ease of use
    4
    Value for money
    5
    Customer support
    4
    Functionality
    icon
    Pros:
    It is quite complete and able to build the entire route and include all stakeholders. It enables results online, giving the management team the freedom of full access and personalized management. We call it DING and within our company it has become a reference.
    Cons:
    We feel the need to use a more communication layer, to have a news roll on the front page and to use the initial banner in a more active way.

    Vendor Response

    Thank you very much for your feedback, Diana. It¿s truly a pleasure to be part of DING¿s success. We would also like to congratulate the Ageas team for the focus and efforts to select 34 ideas to implement in the first six months! Let me add that we will be working on increased flexibility and improvements on the homepage visuals as part of the Exago 2019 roadmap, among other developments. The recent 3.8 release already introduces relevant improvements in the news page ¿ with a new menu, also in the mobile version ¿ and a revamped text editor. Coming soon, the 4.0 release will also offer a new back-office to manage news. Hope you and your team can make the most of it! Best regards Diana Carvalho, Exago CEO

    Replied December 2018

    Read More

    JC

    Jeremy C.

    Research

    201-500 employees

    Used weekly for less than 2 years

    Review source

    Reviewed August 2016

    Ideal solution for ongoing strategic innovation support - rich feature set, great support from Exago

    5

    We used Exago to support an innovation initiative involving a very spread out population. The Exago services team led us very effectively through the design of our program and the configuration of the platform, from phases to challenges to incentives. Recruitment was a challenge because our participants work for many different organizations, but the Exago team was very creative and persistent in supporting our efforts. Management of the platform aspects of the program was very smooth, and the Exago team were very responsive to any questions or requests.

    Ratings Breakdown

    4
    Ease of use
    5
    Value for money
    5
    Customer support
    4
    Functionality
    icon
    Pros:
    1) A community-centric front-end. The platform supports emergent discussions around insights, challenges, and strategic issues by enabling easy tag creation, community labels, and user-defined content filters. These functions support the emergence of Communities of Practice around broad interesting problems or capabilities; 2) A self-directed discovery model for ideation. "Posting and voting" are commodity functions for Innovation Management Systems; Exago's model encourages users to curate their own collections of ideas, challenge themes, or content tags, beginning to build coalitions of support around ideas. In other words, contributing new ideas to the pool is great, but discovering your interests and lending your insights and support to existing themes is better; 3) Social and gamified elements encourage more participation.
    Cons:
    1) It's so feature-rich that navigation can be a little confusing. While it's easy to access the most common actions from almost any page, there is a lot going on that needs to be learned by new users, requiring a bit of investment in time before participants can become really productive. I am sure much of this is resolved by the changes in the latest 3.5 release; 2) Set up process was a little cumbersome (despite thoughtful guidance by Exago's services team). There were many decisions to take to customize the workflow and tune the platform for our initiative. This was clearly time well spent when we got into the campaign, but we were a little surprised by the upfront decision effort.

    Vendor Response

    Dear Jeremy, we are glad to get such great feedback from you! Idea Market does seek to bring everyone together in a company¿s innovation strategy, thus offering a flexible workflow and a set of options to fit each organisation's reality. Yet, the solution is also evolving to deliver the best possible standard configurations to clients who prefer to integrate them and accelerate the decision making process. Our new 3.5 release has also made navigation more intuitive and comprehensive; it offers, as well, new and revamped pages for managers and facilitates configuration adjustments. I am very excited to show it to you soon! Best regards, Diana Neves de Carvalho, Exago¿s CEO

    Replied August 2016

    Read More

    Adriano's profile

    Adriano B.

    Verified reviewer

    Management Consulting

    2-10 employees

    Used monthly for less than 12 months

    Review source

    Reviewed October 2020

    Exago plataform for innovation

    4

    I am quite confident being a selling and consulting partner. Although the medium-high price it has a good first impression to potential customers and allow a good conversation about how to structure a corporate innovation initiative.

    Ratings Breakdown

    4
    Ease of use
    3
    Value for money
    3
    Customer support
    4
    Functionality
    icon
    Pros:
    The platform is easy to understand ans navigate and presents a high level of flexibility for adjusting their parameters. This is a differential in the market since the main competitors are somehow static and less flexible. Other amazing feature is the gamification tool: users can cooperate in innovative projects and compete among theirselves for real live prizes.
    Cons:
    Despite to be very well developed for idea generation and management, the software does not include a robust feature for managing the projects that can arise from the selected ideas.

    Vendor Response

    Hi Adriano! Thank you for your kind words and feedback. Your input about a missing project management feature is on our mind and we are developing external APIs to allow clients to integrate Exago with internal systems such as their project management solutions, ERP or collaboration solutions. In fact, Exago is now ready to integrate with the productivity and collaboration platform Fluig. In terms of pricing, we are very confident that our software upgrades in early 2021 will translate into a better value for money, since our focus is to continuously improve our software value and the effective results delivered. Hope all this comes in line with your expectations for us to strengthen a partnership that makes us proud! Andreia Dias, Partnerships Manager at Exago

    Replied November 2020

    Read More

    FC

    Florência C.

    Telecommunications

    10000+ employees

    Used daily for more than 2 years

    Review source

    Reviewed January 2019

    Fostering innovation since 2009

    4

    Ratings Breakdown

    3
    Ease of use
    4
    Value for money
    5
    Customer support
    4
    Functionality
    icon
    Pros:
    It's a software that truly enhance innovation throughout all the company. With this software everyone can share their ideas, discuss them with the peers, invest on other ideas. It really democratize the innovation process.
    Cons:
    I would like to be autonomous on the customization of the look and feel of the software.

    Vendor Response

    We thank you very much for your review, Florência. It¿s very rewarding to hear that Exago is helping you enhance your culture of collaborative innovation, and we are especially glad to have such amazing feedback on our Customer Support team. The most recent Exago Eagle Release introduces new functionalities and updates in management tasks, while the product roadmap will continue to focus on improving ease of use for both managers and users to make sure you enjoy Exago fully ¿ and reap its benefits! Wishing you a great day, Diana Carvalho, Exago CEO

    Replied January 2019

    Read More

    NK

    Nicholas K.

    Used weekly for less than 12 months

    Review source

    Reviewed March 2018

    Very impressed with the overall service and functionality

    5

    Ratings Breakdown

    4
    Ease of use
    5
    Value for money
    5
    Customer support
    4
    Functionality
    icon
    Pros:
    The ability to have multiple idea selection criteria is what really sets this software apart. It allows you to tailor the experience inn a way other platforms do not. It's also very intuitive and does a great job of organizing the artifacts so that they all get a fair viewing.
    Cons:
    I think some improvements could be made in terms of the pace at which UAT changes are put into production. Also, in some instances, it would be better if someone internally was able to make changes as long as they had the right level of training.

    Vendor Response

    Dear Nick, Thank you for your great review and kind words. Exago Smart was built for managers who need a more adaptable solution to fit every company and different innovation processes, so we are glad you feel our product is fulfilling your need. Regarding software upgrades, we follow a predefined workflow which is continuously reviewed and updated to make the process smoother and more efficient. We will ask our team to get in touch with you to better understand what can be improved here and how the process can evolve. Our most recent release brings a rebuilt platform administration panel, which gives customer administrators more independence in managing the back-office and makes it more intuitive to use. Even so, all the necessary training will be given, depending on client teams¿ needs, to make sure you are prepared to make the most of Exago software. Kind regards, Andreia Agostinho Dias Sales Executive at Exago

    Replied March 2018

    Read More

    MV

    Marcio V.

    Verified reviewer

    Computer Software

    51-200 employees

    Used weekly for less than 12 months

    Review source

    Reviewed October 2020

    excellent innovation software

    5

    Ratings Breakdown

    4
    Ease of use
    5
    Value for money
    5
    Customer support
    4
    Functionality
    icon
    Pros:
    It's a practical and easy-to-use tool, and helped us to generate several insights and innovation projects in a short time, generating gains for the company.
    Cons:
    There's no integration with Protheus, our ERP.

    Vendor Response

    Hi, Marcio! Thank you for your words and feedback. Just to let you know that by early 2021 we will make external APIs available to allow our clients to integrate Exago with internal systems, such as ERP tools, and collaboration and project management solutions. Hope this comes in line with your expectations! Paulo Gabriel, Product Manager at Exago

    Replied October 2020

    Read More

    JS

    Jan S.

    Used unspecified for unspecified

    Review source

    Reviewed November 2015

    Just beginning and the customer interaction is great

    5

    The engagement initiatives tied with the tracking is very innovative and geared to the audience of today

    Ratings Breakdown

    4
    Ease of use
    4
    Customer support

    Vendor Response

    Thank you Jan! We really appreciate your feedback. We are very excited with this project and we believe that the multidisciplinary innovation team plus the target diversity (from truckers to safety managers) will allow us to get amazing results! Together we will capture people¿s collective intelligence to tackle your key business challenges! Diana Neves de Carvalho

    Replied November 2015

    Read More

    DV

    Dina V.

    Used unspecified for unspecified

    Review source

    Reviewed November 2015

    The Exago Innovation is a dynamic company with professional excellence.

    5

    With the 'People @ Liberty' program, the Liberty Seguros had the pleasure of working together with Exago Innovation. Together we have created value for both companies.

    Ratings Breakdown

    5
    Ease of use
    5
    Customer support

    Vendor Response

    Thank you Dina. We feel grateful for receiving this feedback. It¿s a pleasure to work with People@Liberty team! Your energy, focus and enthusiasm are critical success factors for the project success, and we do believe the best is yet to come. Diana Neves de Carvalho

    Replied January 2016

    Read More

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