DisasterLAN 2026: Benefits, Features & Pricing

Information sharing among staff has improved using DLAN!

If you are operating an EOC or leading/supporting a distributed/multi-site response, DLAN is a solid platform to use. The model based around tickets for resolving individual elements or issue per incident is very effective for responses that do not primarily revolve around the deployment teams and assets to particular locations. Due to the unintuitive nature of the UI/UX and the need for many people to wrap their minds around how tickets are different from emails, your teams will need significant initial training & practice to get accustomed to DLAN. Furthermore, your teams must remain active on DLAN in order to remain familiar and effective with DLAN. The BCG representatives we worked with were very attentive and helpful. Our configuration team had a good experience with the company. Lastly, like many systems with a large operational footprint, in a variety of ways you will have to change your processes to fit the tool. As a COTS solution, there are definite limits on how far the system can be tailored to match your processes. These accomodations to the tool affect the dynamics and flow within your EOC and response structure. Some will be neutral, some beneficial, and others subtly detrimental. You need to have experience and insight into your current flows, dynamics and strengths in order to assess the effect of those accomodations.

Recently, we had an EOC activation for a flooding incident. DLAN was able to help us visualize multiple scenarios based on predicted flooding. The DLAN GIS tool was quick to load different flood maps. This aided decision makers by quickly understanding what could happen if flood waters reached peak levels. Although we have other robust GIS software, DLAN was quick, accurate, and met our needs to quickly assess threats to affected homes.

DLAN is an excellent tool to enhance situational awareness, timely decision making and data sharing with multiple agencies. It was a pleasure working with BCG and FutureShield to support the development of a customized approach. They provide excellent support that ensures effective customization, implementation and ongoing support. Well done!

Disaster LAN has provided us a great learning experience, and we’ve been able to enhance our knowledge and understanding of a lot of things we are working to implement. Disaster LAN may not currently be our choice, but the possibilities may change in the future.

We have been using D-Lan for many years (at least since 2011). We have never had any real problems with the system. BCG has always been available to help. They have worked with our Planning dept to get the maps they have created into the system. They have made changes we need to the system when we asked.

This product was obtained to streamline and manage our Emergency Operations Center activities and enhance our ability to communicate with community partners during emergencies and planned events.