OpenText ZENworks Service Desk 2026: Benefits, Features & Pricing
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- Overview
- Pricing and Plans
- Features
- User Reviews
Overview
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Pricing
Pricing available upon request
About OpenText ZENworks Service Desk
ZENworks Service Desk is a cloud-based incident management and service desk solution that is customizable and can be tailored to meet the specific needs of any organization. It lets users handle service requests, corporate assets, manage incidents, and more. The platform integrates with other IT systems, such as ZENworks Configuration Management and Active Directory, providing a complete IT service management solution.
Overall, ZENworks Service Desk is a powerful tool for IT service management that helps organizations to deliver high-quality services to their users while reducing costs and improving efficiency.
OpenText ZENworks Service Desk Screenshots

OpenText ZENworks Service Desk Pricing and Plans

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OpenText ZENworks Service Desk Features
- Popular features found in Service DeskChange ManagementCMDBIT Asset ManagementMobile AccessPrioritizationProblem ManagementReal-Time NotificationsRemote Access/ControlReporting & StatisticsSelf Service PortalService Level Agreement (SLA) ManagementSupport Ticket Management
- More features of OpenText ZENworks Service DeskAnalyticsConfiguration ManagementCustomer SupportIncident ManagementIncident ReportingKnowledge Base ManagementTask Management
OpenText ZENworks Service Desk User Reviews
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OpenText ZENworks Service Desk
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Ratings Breakdown
- Ease of use
- Value for money
- Customer support
- Functionality
Pricing
Available upon request
Ratings Breakdown
- 4.66Ease of use
- 4.55Value for money
- 4.90Customer support
- 4.70Functionality
Pricing
Available upon request
Ratings Breakdown
- 4.57Ease of use
- 4.65Value for money
- 4.70Customer support
- 4.57Functionality
Pricing
Starting at $15.00 per month
Ratings Breakdown
- 4.76Ease of use
- 4.66Value for money
- 4.65Customer support
- 4.65Functionality
Pricing
Starting at $25.00 per month
Ratings Breakdown
- 4.54Ease of use
- 4.42Value for money
- 4.54Customer support
- 4.28Functionality
Pricing
Starting at $29.00 per month
Ratings Breakdown
- 4.24Ease of use
- 4.32Value for money
- 4.30Customer support
- 4.46Functionality
Pricing
Starting at $20.00 per month
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