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OpenText ZENworks Service Desk

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Overview

OpenText ZENworks Service Desk 2026: Benefits, Features & Pricing

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  • Overview
  • Pricing and Plans
  • Features
  • User Reviews

Overview

OpenText ZENworks Service Desk
OpenText ZENworks Service Desk

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Pricing

Pricing available upon request

About OpenText ZENworks Service Desk

ZENworks Service Desk is a cloud-based incident management and service desk solution that is customizable and can be tailored to meet the specific needs of any organization. It lets users handle service requests, corporate assets, manage incidents, and more. The platform integrates with other IT systems, such as ZENworks Configuration Management and Active Directory, providing a complete IT service management solution.

Overall, ZENworks Service Desk is a powerful tool for IT service management that helps organizations to deliver high-quality services to their users while reducing costs and improving efficiency.

OpenText ZENworks Service Desk Screenshots

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OpenText ZENworks Service Desk Pricing and Plans

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Free Version
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OpenText ZENworks Service Desk Features

  • Popular features found in Service Desk
    Change Management
    CMDB
    IT Asset Management
    Mobile Access
    Prioritization
    Problem Management
    Real-Time Notifications
    Remote Access/Control
    Reporting & Statistics
    Self Service Portal
    Service Level Agreement (SLA) Management
    Support Ticket Management
  • More features of OpenText ZENworks Service Desk
    Analytics
    Configuration Management
    Customer Support
    Incident Management
    Incident Reporting
    Knowledge Base Management
    Task Management

OpenText ZENworks Service Desk User Reviews

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Popular OpenText ZENworks Service Desk Alternatives

Main Product
OpenText ZENworks Service Desk

OpenText ZENworks Service Desk

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Ratings Breakdown

  • Ease of use
  • Value for money
  • Customer support
  • Functionality

Pricing

Available upon request

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Alternative Product

Ratings Breakdown

  • 4.66Ease of use
  • 4.55Value for money
  • 4.90Customer support
  • 4.70Functionality

Pricing

Available upon request

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Ratings Breakdown

  • 4.57Ease of use
  • 4.65Value for money
  • 4.70Customer support
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Pricing

Starting at $15.00 per month

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Alternative Product

Ratings Breakdown

  • 4.76Ease of use
  • 4.66Value for money
  • 4.65Customer support
  • 4.65Functionality

Pricing

Starting at $25.00 per month

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Alternative Product

Ratings Breakdown

  • 4.54Ease of use
  • 4.42Value for money
  • 4.54Customer support
  • 4.28Functionality

Pricing

Starting at $29.00 per month

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Alternative Product

Ratings Breakdown

  • 4.24Ease of use
  • 4.32Value for money
  • 4.30Customer support
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Pricing

Starting at $20.00 per month

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