IT Asset Management 2026: Benefits, Features & Pricing

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On this page

Overview
Pricing and Plans
Features
Integrations
User Reviews

Overview

IT Asset Management

4.8

(6)

Pricing

Starting at $1,000.00 per year

About IT Asset Management

xAssets IT Asset Management is a cloud-based IT asset management solution designed to support asset lifecycles, software licensing, contracts, service and requests. Key features include service management, desktop management, server management, reporting, charting, help desk tools and asset disposal management. The solution can also be deployed on-premise.

The solution offers integration with System Center Configuration Manager (SCCM), active directory and other IT systems. A discovery engine collects inventory and software information. The engine can discover network equipment, Apple and Linux devices, IP phones, virtual machines and more.

Users can manage IT contracts, including stages from asset requisition through asset disposal. The solution lets users manage IT asset and service infrastructure with reporting and charting. Additionally, functionality for barcoding, scanning, asset insurance, asset accounting procurement, maintenance and bulk updates is also available.

xAssets is priced on per year basis. Support is provided via email, an online helpdesk and over the phone.

IT Asset Management Screenshots

IT Asset Management Pricing and Plans

Starting price: $1,000.00 per year

Free Trial

Free Version

Basic

$1,000.00

per feature, per year

No plan information available

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IT Asset Management Features

Popular features found in IT Management
Access Controls/Permissions
Capacity Management
Compliance Management
Incident Management
Issue Auditing
License Management
Maintenance Scheduling
Remote Access/Control
Server Monitoring
Ticket Management
More features of IT Asset Management
Activity Dashboard
Activity Tracking
Alerts/Escalation
Alerts/Notifications
API
Asset Lifecycle Management
Asset Tracking
Audit Management
Audit Trail
Barcode/Ticket Scanning
Change Management
Compliance Tracking
Configurable Workflow
Configuration Management
Contract/License Management
Cost Tracking
Customizable Branding
Customizable Reports
Dashboard
Data Import/Export
Data Visualization
Event Logs
Inventory Management
IT Asset Management
IT Asset Tracking
IT Reporting
Knowledge Management
Maintenance Management
Monitoring
Patch Management
Procurement Management
Real-Time Monitoring
Real-Time Notifications
Remote Monitoring & Management
Reporting/Analytics
Reporting & Statistics
Requisition Management
Self Service Portal
Service Level Agreement (SLA) Management
Single Sign On
SSL Security
Supplier Management
Task Management
Third-Party Integrations
User Management
Workflow Management

IT Asset Management Integrations

ServiceNow

AWS Config

JIRA Service Management

Microsoft Azure

Google Cloud

Ivanti Neurons for ITAM

See all 9 integrations

IT Asset Management User Reviews

Overall Rating

4.8

Ratings Breakdown

83%

17%

Secondary Ratings

Ease of Use

4.8

Value for money

5.0

Customer support

5.0

Functionality

4.7

Have you used IT Asset Management and would like to share your experience with others?

Darren M.

Verified reviewer

Hospital & Health Care

501-1000 employees

Used daily for more than 2 years

Review source

Reviewed August 2023

Xassets

We now have a fully structured asset tracking tool with a feature set that suits our needs, Jira integration, Procurement process and Contract tracking and alerts. The tool has a wide range of feature sets and even has the ability to track fixed business assets such as fleet vehicles and office equipment like tables, chairs etc. It really is the Swiss army knife of tools, limited only by your imagination. I was also impressed with some ideas i considered to be useful to my situation and the team at Xassets were easy to work with to implement these.

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

We were in a position of not knowing what our fleet was or where it was. Being a not for profit we needed a solution that would perform the required tasks and be cost effective to the business. Our most important goal was to find a tool to use that would work with our new Jira install. Xassets was weighted against other tools and clearly stood out ticking all the boxes.

Cons:

For us, the company is based in the US, so the time difference was about 24 hours, this was never a major show stopper however as the team were always quick to respond and resolve any issues. If that's the cons then that's the only one.

Scott C.

Verified reviewer

Civic & Social Organization

1001-5000 employees

Used daily for more than 2 years

Reviewed May 2024

Outstanding product and extremely customizable

Overall experience has been wonderful. As mentioned, I've never come up with something that I want to have done or a problem I need solved that xAssets can't help with. Support is great, cost to value received is great, and we're very happy with the product and it's capabilities.

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

Whenever I talk to my rep about a new request or "is it possible to" question the answer has always been "sure, we can do that". Always is a strong word and used intentionally because I've yet to throw something at xAssets that it's not able to handle. Parent/child relationships, automated maintenance emails, deploying from stack type records... it's all there.

Cons:

Picking something I don't like about xAssets is difficult but if pushed I would say that the level of potential to do almost anything leads to some very daunting setup procedures. The normal day to day interaction with the tool is simple - the end users will take to it very quickly. However, if you want to set up some new functionality that involves customization then you'll likely need to engage support. The good news is that support is incredible. They're highly responsive, easy to communicated with and understand, and willing to go above and beyond regularly.

Reasons for choosing IT Asset Management

xAssets could do everything I wanted. It had an on-prem option and never once did anything say "sorry, our tool can't do that". It was always an immediate "sure, no problem" or "let me get back to you with some options". The price wasn't ridiculously low but it was very reasonable and the annual subscription cost is well worth the level of support we receive.

Vendor Response

A huge "thank you" Scott for this wonderful review. We are addressing the "daunting" aspect with simplification of the configuration interfaces in the next few releases, but of course the "ability to do anything" will often require some detailed work to ensure that the flows, validation, UI, data handling, and database interactions are properly optimised for ease of use, performance, and data integrity :)

Replied May 2024

David J.

Verified reviewer

Non-Profit Organization Management

1001-5000 employees

Used daily for less than 2 years

Reviewed May 2024

Aus - LiveBetter

Very very happy with this product, XA team was very helpful and knowledgeable. Good communicators. Product very easy to install, setup and use.

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

Asset tracking, Intune integration, very customizable

Cons:

Not sure there is any.

Reasons for switching to IT Asset Management

Jira could not do what we needed it to do, XA did.

Verified

Reviewer

Information Technology and Services

51-200 employees

Used daily for less than 6 months

Reviewed April 2024

A Game Changer: Xasset Delivers Customized Asset Management Bliss!

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

The Xasset team worked closely with us every step of the way, ensuring the customization met our exact requirements. With their strong technical expertise, they recommended more accurate solutions for us to achieve our goal. Needless to mention their outstanding support!

Cons:

Everything was great! They did everything within the software capability.

Naveen K.

Verified reviewer

Banking

201-500 employees

Used daily for more than 2 years

Reviewed January 2020

xAssets - Asset Management Tool

Our first priority was to integrate the tool with SCCM and Active Directory and get the same number of Desktops & Servers in the Report and xAssets was successfully completed that in our Test lab, hence we decided to buy this software.

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

We have been using xAssets 7.0 since 2017 for our Hardware and Software Inventory, It is Simple, Secure and Integrates well with our SCCM and Active Directory. It discovers not only desktops & Servers but other assets like phones, Turrets, Printers, Switches etc. Also we can create and edit custom reports easily.

Cons:

We would like to setup a rule to delete the decommissioned Assets after a period of 30-60 days which xAssets does not support the feature,Hopefully they work on this to add in their future versions.

Vendor Response

Thank you for this excellent review. We can setup a rule to decommission assets based on any calculable criteria, and we can do this within your support subscription (i.e. without futher charges).

Replied February 2020

Paul D.

Verified reviewer

Automotive

1001-5000 employees

Used weekly for less than 2 years

Reviewed January 2020

Awesome Product & Outstanding Support

Our overall experice is fantastic. xAssets is a huge upgrade from our old, manual system. We love the automation as a result of synchronizing with other systems. This product allowed us to be more effcient in managing our IT assets. Support is also very important to us and xAssets always resolves any incidents promptly. I hightly recommend xassets for your IT asset managment needs.

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

I liked most the automation aspects of the solution and how we were able to customize it to fit our needs.

Cons:

No complaints. Intially there were a few kinks with integration, however xAssets worked diligently to resolve those issues quickly.

Reasons for switching to IT Asset Management

We switched to xAssets because we wanted a more automated solution.

Showing 1 - 6 of 6 Reviews