OnPage Incident Management System 2026: Benefits, Features & Pricing

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On this page

Overview
Pricing and Plans
Features
Integrations
User Reviews

Overview

OnPage Incident Management System

4.6

(40)

Pricing

Starting at $13.99 per month

About OnPage Incident Management System

OnPage Incident Management System is an incident management and emergency notification management solution that helps businesses streamline processes related to alert management, escalation automation, real-time auditing, incident reporting, and more from within a unified platform.

OnPage Incident Management System Screenshots

OnPage Incident Management System Pricing and Plans

Starting price: $13.99 per month

Free Trial

Free Version

Basic

$13.99

per user, per month

No plan information available

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OnPage Incident Management System Features

Popular features found in Incident Management
Alerts/Notifications
Audit Trail
Communications Management
Corrective and Preventive Actions (CAPA)
Investigation Management
IT Incident Management
On Call Scheduling
Safety Incident Management
Status Tracking
Ticket Management
Workflow Management
More features of OnPage Incident Management System
Access Controls/Permissions
Activity Dashboard
Alerts/Escalation
API
Audit Management
Availability Management
Campus Notifications
Change Management
Chat/Messaging
Communication Management
Contact Database
Contact Management
Customizable Reports
Customizable Templates
Data Visualization
Disaster Recovery
Email Alerts
Event Logs
Incident Management
Incident Reporting
Interaction Tracking
Mass Notifications
Mobile Access
Mobile Alerts
Monitoring
Multi-Channel Communication
Multi-Language
Multi-Language Alerts
Prioritization
Problem Management
Push Notifications
Real-Time Notifications
Real-Time Reporting
Reminders
Reporting/Analytics
Reporting & Statistics
Risk Alerts
Scheduling
Self Service Portal
Service Level Agreement (SLA) Management
Single Sign On
SMS Messaging
Support Ticket Management
Surveys & Feedback
Task Management
Templates
Third-Party Integrations
Two-Way Communication
User Management

OnPage Incident Management System Integrations

Slack

Kaseya BMS

Freshservice

Datto RMM

PRTG Enterprise Monitor

Datadog

See all 17 integrations

OnPage Incident Management System User Reviews

Overall Rating

4.6

Ratings Breakdown

65%

33%

Secondary Ratings

Ease of Use

4.7

Value for money

4.8

Customer support

4.8

Functionality

4.5

Jeffrey K.

Verified reviewer

Computer Software

11-50 employees

Used daily for more than 2 years

Review source

Reviewed July 2022

Excellent Incident Management Application

Excellent application, has been a great tool for our company

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

Ease of use Reliability Features of the dashboard

Cons:

The mobile app should have more features

Julie M.

Verified reviewer

Hospital & Health Care

501-1000 employees

Used daily for more than 2 years

Review source

Reviewed December 2021

Great app for after hours alerts

We use this app daily in our company, from after hours calls to handling alerts when we are in meetings. OnPage has been great about giving us the confidence that we will not miss calls and can get back to emergent issues quickly.

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

This app has allowed our company to easily switch between employees on call and ensure alerts are not missed. The app continues to alert you until the page is acknowledged, so concerns of sleeping through calls have gone away since implementing this system.

Cons:

Adding support for the Apple Watch is much needed, currently the watch acknowledges that an alert has been sent, but it cannot be viewed.

Steffani G.

Verified reviewer

Real Estate

2-10 employees

Used daily for more than 2 years

Review source

Reviewed December 2021

OnPage--An Asset

OnPage has allowed us to better serve our customers. That's a good thing.

Ratings Breakdown

Ease of use

Functionality

Pros:

The ability to maintain 24/7 emergency support without being chained to a desk.

Cons:

The sound of the siren in the middle of the night.

Brian D.

Verified reviewer

Computer & Network Security

11-50 employees

Used daily for more than 2 years

Review source

Reviewed December 2021

Still saving the day! OR NIGHT!

I have already gotten 2 others companies signed up to use them. It JUST works!

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

Easy of implementation, ability to have pools and failovers.

Cons:

app looks a little cheesy. It could be easier to better looking emails that get sent to the phone.

Reasons for choosing OnPage Incident Management System

cost and ease of use.

Patrick S.

Verified reviewer

Law Enforcement

1001-5000 employees

Used daily for less than 2 years

Review source

Reviewed December 2021

A Smart Paging Solution

The system is tied to our after-hours service line, a caller simply has to leave a message. Caller ID will typically pick up the call-back number but the caller has the option to key in. When the page goes out, if it's not acknowledged within a specified time, it will escalate to a specified user.

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

I really like that OnPage is NOT tied to geography. Regional RF pagers quickly become useless if you travel out of a specific area. With OnPage, my team can be virtually anywhere.

Cons:

Early on, the iPhone app had some glitches. OnPage has since resolved those problems.

Reasons for switching to OnPage Incident Management System

The devices weren't dependable. One of my techs actually had to carry two (2) devices to ensure one of them received the message.

Kristen C.

Verified reviewer

Oil & Energy

5001-10000 employees

Used daily for less than 2 years

Review source

Reviewed December 2021

Reliable and easy to use

Overall, an easy to use paging system that functions well and is user friendly.

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

OnPage is a reliable and easy to use paging system that is customizable and functional. With some paging systems it can be a process to go off-call; with OnPage it's as simple as hitting the volume selector top right and clicking on the options. Just one of the many features that make this system stand out.

Cons:

Sometimes when you try and silent the system it does not work and notifications keep sounding.

Steven L.

Verified reviewer

Health, Wellness and Fitness

2-10 employees

Used daily for more than 2 years

Review source

Reviewed December 2021

Experience with Onpage

We have used Onpage since 2013 for our medical office as a notification system to reach doctors on call after hours. Has worked great without issues. Affordable solution for our office paging needs.

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

Integration into my cell phone, ease of use.

Cons:

Notification sound options are limited. Would prefer to be able to choose more sound notifications than the ones provided by onpage.

mohammed a.

Verified reviewer

Information Technology and Services

11-50 employees

Used weekly for more than 2 years

Review source

Reviewed November 2022

OnPage Review

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

On call alert is the best thing provided by onpage where you can link things with your ticket system .

Cons:

might need some more options to cutomize and make more changes on it. it got limited options for now but user should be able to play around with more options and more ringtones.

Moonis R.

Verified reviewer

Information Technology and Services

10000+ employees

Used daily for less than 12 months

Review source

Reviewed December 2021

Great Alternative to SMS/Pager

Ratings Breakdown

Ease of use

Functionality

Pros:

Have been using OnPage for more than 6 months and it has been really helpful in Intimation of Priority Incidents when away from Laptop. It has the snooze feature to ring again and again unless the message is read and it is easily customizable w.r.t. to the type of Events you want to be intimated for. OnPage has been great alternative of SMS/Pager which could be missed easily in today's world and rides the Digital wave.

Cons:

There could be feature to Intimate others (Who are not part of the group) with a forward option

Kyle H.

Verified reviewer

Telecommunications

11-50 employees

Used daily for less than 12 months

Review source

Reviewed November 2022

End User review